What's covered User Reviews

What's covered
What's covered
Centers for Medicare & Medicaid Services

What users say

Top reviews

Sucks

I don’t need an app for services. I can do that at my desk. I need an app that links to my account and a digital version of my card. In my iPhone wallet. I bet we put a man on the moon again before the us gov can produce an app. China could do it.

Not comprehensive

Doesn’t give information on medications or classes if drugs for specific conditions which should be a priority for this type of application.

Not helpful

I was hoping for an exhaustive list of benefits. Try typing “Cataracs quote… Common surgery among Medicare recipients. Nothing found. Good luck.

Does not link to my account

No data from my claims and coverage

More confusing than actually calling Medicare

This app is of very little use. Just more of the if/and/but run around you get when you call. Recently had to undergo treatments for a known condition. This app doesn’t list it, but does list the area of medicine. It says to call your doctor. I call the doctor and they tell me to call Medicare. Medicare says to call my doctor…and round and round we go, with no way of getting answers until you get a $500 bill. This app is of little to no use in helping avoid this situation.
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Needs update!

It still shows the shingles vaccine as not covered. There is a lot of potential functionality missing in this app. It could be much better!

What’s Covered website very helpful

Excellent information. User friendly.

Terrible

You need to be in the medical field and know medical terminology to search in this app. Wish they would use simple words that the general public knows. Plus many medical conditions are not included.

Lists all benefits. No idea if applicable to me.

Great hopes; extreemly disappointing.
Not MY benefits. All possible benefits if they are applicable to me or not. Up to me to find out if they apply. I need more help determining what is applicable to me, not showing me everything.
I want the app to track my benefits, advise me of the preventive services available to me, and when I last used a preventative service, and when I can use it again. Not rocket science.
In a perfect world it would also show me if a different medicare plan would be a better fit - app was not downgraded for not having this.
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Worthless, think it was paid for by big business.

If it wasn’t paid for directly by big business they certainly had a hand in it. Might have received it free from big business to peddle its expansive goods. I tried to search for what brands of glucose monitors Medicare would pay for. The only information it would supply was for the one business makes the most on for the initial purchase, and for supplies after that. It was totally silent with it came to standard , less expensive glucose monitors. Someone should research how this app was acquired. Or research who got paid off to adopt it.
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Where can I fine it?

When I become unable to take care of myself how can I get help with general Medicare. / Homecare

Doesn’t know what a CAT scan is

Pretty worthless. But what can you expect from the swamp?

Frustrating

Since the user is not a medical scholar it would be nice to list procedures in layman's terms. I am having my knee replaced and everything is in place. BUT, I was curious what the app said about it. Searched for it many ways with no luck. Looked under K. Nothing there. If I cannot search and get a response for total knee replacement or a variant of same then the app is useless. I will be freeing up space and deleting this app.
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What’s the point if I STILL..

…have to go to the website to see my personal information and account. This is just general information about A-Z stuff—NOT ME stuff!

Typical General Explanation

Quick reference to searching coverage, but very general response for coverage. For example it says covered if medically necessary or at high risk. When the physician says for your age and what he sees from the lab test result you need to have such and such test done (e.g. bone density), it means necessary and you are at high risk. But, then Medicare denies the claim even though they know your age and that is was ordered by the physician.
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Unhelpful

I am a transgender person on Medicare, and despite Medicare offering transgender healthcare coverage, this app offers no information about it whatsoever. Not all people on Medicare are cisgender and the developers of this app should accommodate them, too.

Expanded Search Terms & Save Would Improve

The app is a useful reference, but it could be more helpful if search results recognized frequently used shorthand and keywords related to common services, procedures, tests/labs, etc. (e.g. TSH, T4, HbA1c) and returned either a notification of non-coverage, medically necessary coverage (with clear instructions on the process to determine eligibility), or related results based on less strict rules than whatever the system has established through its keyword system (or lack thereof). The ability to log in to mymedicare or at least favorite/save pages locally to phone or cloud backup for quick reference would also be helpful.
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Would rate 5

But they don’t have any preventive measure for epilepsy and I’m epileptic and just got approved for Medicare so it’s a kind of scary because I don’t want my epilepsy to get out of hand 🖐 again since Medicare doesn’t have a preventative measure for epilepsy 😢

App won’t load!!!

While trying to open the app, it says Error Unable To Load at the top of a blank screen! It has the latest update version and it’s installed on a newer iPhone!

Not very useful

This app is very limited in usefulness - not a good search engine. Most search programs today can handle natural language terms like “uterine biopsy” but not this one. I haven’t ever yet found what I’m searching for in this app.