No health information
There is no health information just dental and vision. No link to get health information except to call the number on the back of ID card, which is not helpful since I want to use my app to read the info.
Horrible app from an insurance company, of course.
This app is as bad as the Humana website is. The website has 1995 style password requirements and requires a username in some places and an email address in others. They share the password between centerwell and humana, which adds to the confusion and customer support and chat rarely are available.
The app is ridiculous, rather than switching to safari to show portions of their website, as a lot of other apps do, it opens them in a part of the app called “Humana Browser”, which has no sharing iOS functionality to it. So I spent some time filling out a PA request in the app, and it gave me the chance to download my request to my phone, but puts a pdf file in their humana browser, and then you can’t do anything with it, can’t save it, can’t print it and you can’t share it with another app that could print or save it. I think a sadist designed this app.
The app is ridiculous, rather than switching to safari to show portions of their website, as a lot of other apps do, it opens them in a part of the app called “Humana Browser”, which has no sharing iOS functionality to it. So I spent some time filling out a PA request in the app, and it gave me the chance to download my request to my phone, but puts a pdf file in their humana browser, and then you can’t do anything with it, can’t save it, can’t print it and you can’t share it with another app that could print or save it. I think a sadist designed this app.
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APP difficulties
Links are very difficult to find, like approved referrals. The app doesn’t tell me what link my doctor needs to get a referral for specialist or imaging.
Love Humana
I’ve had Humana for years and will never change to another provider.
Awesome App
Just received my new Humana card and really enjoying the benefits. Awesome job 👍🏽👍🏽
