Focus and motivation
I have enjoyed using this app because it has given me added incentive for taking steps to be healthier. I love earning points for exercise, getting my check ups and being more mindful. I’ve been able to cash in my points for new Fitbit devices for both my husband and me.
Recently I’ve had a little trouble with the app not syncing with my tracking device so I have missed getting points/credit for my exercise which means it has taken longer to get to the next level, but I do enjoy being rewarded for those healthy choices I’m already making and added motivation to make those efforts I haven’t been doing yet.
Recently I’ve had a little trouble with the app not syncing with my tracking device so I have missed getting points/credit for my exercise which means it has taken longer to get to the next level, but I do enjoy being rewarded for those healthy choices I’m already making and added motivation to make those efforts I haven’t been doing yet.
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Not fair and not a family made to just give my hard earn $$ away
I was say hearing the news that Humana is going away from the rewards program for the steppers. It truly isn’t what I want. I must be open in this statement. I work very hard. I do not take off days an I’ve gotten to a point in that I trust that Humana would be there for me in many parts of my and my families life’s. I love the prize for getting my step in an getting Humana bucks. But to be up-front an honest I walk an yes they do give a incentive to achieve a goal. But make no mistake it lowers the cost as a whole because there getting way healthier people to cover an lower there cost. Is it truly that much of a swing to cover the bucks or is it a way to just squeeze the amount of a paying dollar an the earning of it. Not happy bout it. Not at all it is something I trusted them with an not to mention I invited my family into it. So it has not only made me feel used or left in disarray but my family an kids. I have non verbal autistic children that go through the process an classes offered from this an I truly do not wanna tell them that the people your dad said we can trust is just walking away from us. Thank you from the Morgan family southern Indiana
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Bucks don’t calculate correctly
They have a major bug in the last couple months where you points will reflect your workouts, etc. but they stopped adding points to your bucks. I have earned at least a thousand points the last month or two and it shows up on the points but my bucks still show 841 and have not changed in months. This is problematic because I should be able to use my bucks to purchase things from their store but I’m not being credited properly.
They also have no way to contact them or to report bugs in the app so they get this embarrassing and very public review instead.
They also have no way to contact them or to report bugs in the app so they get this embarrassing and very public review instead.
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Still Junk
Here we go again. Haven’t updated in 3 days. Now we are going into a holiday weekend, so it will be 6 days before I can contact customer service to get an update. Same drill. They will act like I don’t know what I’m talking about. Then treat me like a criminal for trying to get the earned steps PLUS the extra 50 points for hitting the target. Then I’ll have to spend a half day on chat or phone. This app stinks and always has. If someone gives it high reviews, I’ll always know they aren’t REQUIRED to use it for their insurance program. They think it’s fun, but don’t have to care when it doesn’t work. Pitiful.
And it’s year end, so that means all the points and data won’t flow over to 2023 like they are supposed to. Happy New Year.
And it’s year end, so that means all the points and data won’t flow over to 2023 like they are supposed to. Happy New Year.
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Doesn’t work for me
So I set up my account after deciding to go with Humana for my plan and I have completed the assignments and still have zero points! I added my cpr training and didn’t get the points amongst doing other things and never got my points! I’ve tried messaging support without any help… I just don’t know what else to do to get this app to work! My whole family uses Humana and we would like to be able to participate in the reward programs that they offer! That’s literally the main reason I went with Humana to begin with but will be changing to Unicare because I know their reward programs actually work! Maybe if Humana can get their programs together then maybe we would think about coming back but I can’t work with a health insurance company that makes a program offering rewards but then can’t hold up to their end and actually reward their customers when you know dang well they are making billions off of all of our healthcare appointments, prescriptions, etc! Don’t make and advertise a program that’s not for all of its companies participants especially if it’s limited to certain plan users and what not!
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