Worst app
Doesn’t help me at all.
Not user friendly
This app is not easy to follow or figure out.
Does not work properly
It would be a great experience, but the Add to Apple Wallet does not currently work. This is where the card should be.
It’s broken
Every time I try to look up where I can get urgent care it crashes.
Do NOT UPDATE.
Do NOT UPDATE.
Latest update
The most recent update and redesign of the app is a huge disappointment. I use the go365 feature every day to log my workout progress. The most recent update makes it extremely difficult to navigate to the features that I want to use. It is no longer user friendly. Please consider going back to the previous design.
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No Access
Still can’t login months later. What’s this app for anyway? Deleting this worthless app.
Appointments
I cannot find the date and time of my future appointments with my doctors.
OTC sucks
The OTC store is a terrible idea, having it on a card to use at Walmart was convient to get what I need when I need it. If my shoulders hurt I want BenGay then…not days later, run out of Tylenol, pick it up at Walmart, not days later….Put it back on a card!
Needs improved navigation.
Not very user friendly
Easy navigation for seniors
I’m not good with a computer, but this was simply the best.
No health information
There is no health information just dental and vision. No link to get health information except to call the number on the back of ID card, which is not helpful since I want to use my app to read the info.
Horrible app from an insurance company, of course.
This app is as bad as the Humana website is. The website has 1995 style password requirements and requires a username in some places and an email address in others. They share the password between centerwell and humana, which adds to the confusion and customer support and chat rarely are available.
The app is ridiculous, rather than switching to safari to show portions of their website, as a lot of other apps do, it opens them in a part of the app called “Humana Browser”, which has no sharing iOS functionality to it. So I spent some time filling out a PA request in the app, and it gave me the chance to download my request to my phone, but puts a pdf file in their humana browser, and then you can’t do anything with it, can’t save it, can’t print it and you can’t share it with another app that could print or save it. I think a sadist designed this app.
The app is ridiculous, rather than switching to safari to show portions of their website, as a lot of other apps do, it opens them in a part of the app called “Humana Browser”, which has no sharing iOS functionality to it. So I spent some time filling out a PA request in the app, and it gave me the chance to download my request to my phone, but puts a pdf file in their humana browser, and then you can’t do anything with it, can’t save it, can’t print it and you can’t share it with another app that could print or save it. I think a sadist designed this app.
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APP difficulties
Links are very difficult to find, like approved referrals. The app doesn’t tell me what link my doctor needs to get a referral for specialist or imaging.
Love Humana
I’ve had Humana for years and will never change to another provider.
Awesome App
Just received my new Humana card and really enjoying the benefits. Awesome job 👍🏽👍🏽
Get a new App
Absolutely stinks
Mr
Good Review
Terrible
Hard to use jumbled.
Happy with Humana 5 stars
Absolutely happy with Humana services: quick processing, smaller paperwork, very assistive help and a lot of extra savings.
Ultrasounds
The site does not provide detail regarding which provider handles thyroid ultrasound or any specific medical care ultrasound
