Wheely User Reviews
Customer Experience
~ Based on 138 written reviews from the US App Store.
What users say
Summarized from real user reviews of Wheely. Based on 2.5K reviews and a 4.9/5 average, it highlights the 7 positives and 5 negatives reviewers mention most about this Travel app.
Positive things
- 🚀Reliable service
- 👍Excellent drivers
- 🚗Comfortable, clean cars
- 💯Consistent high-quality experience
- ⏱️Punctual and on-time
- 🤵Professional and courteous staff
- 🌟Premium, luxury service
Negative things
- 🚨Unreliable bookings and cancellations
- 💰Overpriced compared to alternatives
- 🔍Lack of transparency in pricing
- 🚫Limited coverage in some areas
- 🤖Poor customer service and communication
Is Wheely Safe?
Wheely appears safe based on user ratings. AppsHunter Safety Score for Wheely is 98/100.
This assessment is based on 2,475 user ratings, with an App Store average of 4.9/5.
Safety Analysis
~ Based on 2,475 App Store ratings for Wheely.
Is Wheely Legit?
Wheely appears to be a legitimate app. AppsHunter Legitimacy Score for Wheely is 90/100.
Based on 90 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
Many thanks for returning my boyfriend’s phone—I’m truly grateful to the chofer for the effort in bringing it back, and the service was excellent. The car was spotless, the chofer was smartly dressed, and he was so attentive during the pickup with a smile on his face. He even helped my boyfriend into the car because of his broken leg. Both of us are very grateful—I’ll happily use your service again and recommend you to others. Thank you so much.
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Easily the most premium ride share app you can find anywhere truly a first class experience
I wrote a review a year ago and it’s not there! Basically they treat their drivers like dogs and nobody works for them because they like just because have to pay for car running costs. They enforce drivers to wear their ridiculous brand accessaries to try to give the impression like it’s their cars and drivers. They are nothing more uber drivers in suit. Just go to local smaller chauffeur companies.
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We found Wheely almost by accident and now believe it is The Best car service in NYC
Used them twice and was extremely satisfied. Their drivers are professional and we enjoyed our smooth ride. We will be using it again when we come back to London
Eons better than uber vip. Need this in miami and LA
Urgent Concern Regarding Labor Rights Violations at Wheely
Superb chauffeur service. Highly recommended. Punctual and great drivers. Also excellent customer service.
New customer / had some issues signing up. Excellent dev team resolved the issue within days. Clearly a company that is focussed on customer experience and react immediately. Can’t fault them.
The perfect and luxurious chauffeur service
1000 percent satisfaction with never getting disappointed
New customer - sign up tells me I’ve logged in too many times. Impossible - new account - never logged in before.
Most reliable, convenient, safe and seamless chauffeur service! Highly recommend!
Excellent experience every time I use Wheely for airport pick ups. The app is very smooth and the drivers are very professional.
A service very much appreciated. Thank you
Always on time, always excellent clean cars, drivers always polite.
I am delighted to award Wheely a distinguished 5-star rating for their exceptional service. Their unwavering professionalism and refined attention to detail create an atmosphere of true luxury. The Wheely app is elegantly designed, offering seamless functionality and a sophisticated user experience that elevates every journey. For those who value exquisite transportation, Wheely delivers an impeccable standard of excellence. Thank you for consistently surpassing expectations.
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No complaints. Service is amazing, and customer service help is just as good
Great service , very nice and clean new S Mercedes, very professional driver
5⭐️ black car service Drivers; proper, kind, professional. App is fantastic; tracks flight information for passenger pick up to adjust for delays provides drivers name and contact info for correspondence if need be..very pleased and looking forward to continued long term service with Wheely while in UK
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