Crash
Response from developer
Hi Kyra! We're terribly sorry to hear about this experience! Can you email us more details to whichcardapp@gmail.com ? We have not seen any crash report, and we would like to investigate the behavior you've seen. Did the app crash, and after restart the subscription appeared in the menu? Or did you not get the feature enabled, and you were unhappy with the crash? Regarding a refund - refunds go through Apple (as the transaction is with them). We will of course approve a refund request from out end.
Love my cash back...
Flunk
Response from developer
Hi JMorcos, Can you provide a little bit more information about your experience? Although the interface is something we are continuously trying to improve, the app should work and present you the information. Please email us to whichcardapp@gmail.com if you would like us to assist in resolving the issue. A matter that causes some delay in the freshness of the data is related to Apple's iCloud service that we use internally. It can take up to a few minutes (usually about 30-40 seconds) since you add a card until it can be seen on the main screen. We would love to help you in resolving this issue - we created this app as students with financial issues, and we insist on keeping it free (albeit the maintenance costs) for helping people who really need to save on their expenses. Please contact us with more information so we could resolve this issue - whichcardapp@gmail.com . We apologize for the inconvenience, and hope you would help us resolve this issue.
Not accurate
Response from developer
Hello, Please email us, to whichcardapp@gmail.com , more information. We would love to solve this issue (we would need to know which card presented the wrong information). Notice that when you double tap the row, you get an explanation of how the amount was calculated. Thank you for using Which-Card.
