Update broke app
The latest update broke the app. No longer connects to Bluetooth and cannot operate remotely. It was working fine, the app update says updates to security of Bluetooth. But it’s broken now Why do software engineers feel that they have to update something that isn’t broken. I have a $5000 piece of equipment that is absolutely useless now.
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Joystick defect
Agree with previous review. Tapping the remote causes the chair to move, often in reverse. Can move a table in effort to bring the chair , with arms back, up to the table. Did not have this problem two years ago. Is a safety issue so hope it will be addressed
Please revert the joystick controller to the previous version!
The new one is smaller—that’s not the biggest issue. The real problem is that it has no "dead zone," unlike the previous version.
Let me explain: In the old version, when I tapped the joystick, it would shift just a tiny bit without triggering any movement at all. That’s how physical joysticks work, right? A light touch doesn’t make the wheelchair move—you have to push in a direction with some force to make really move.
But in the current version, there’s no dead zone (or it’s way too small), so the wheelchair starts moving the second I tap the joystick. Did the developers actually test this in real use?
Anyway, thanks for your hard work—but please, just revert the joystick to how it was before.
Let me explain: In the old version, when I tapped the joystick, it would shift just a tiny bit without triggering any movement at all. That’s how physical joysticks work, right? A light touch doesn’t make the wheelchair move—you have to push in a direction with some force to make really move.
But in the current version, there’s no dead zone (or it’s way too small), so the wheelchair starts moving the second I tap the joystick. Did the developers actually test this in real use?
Anyway, thanks for your hard work—but please, just revert the joystick to how it was before.
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I like my WHILL
I like my WHILL but can’t get the app to work an change from eco to standard or sport mode it’s stuck in sport mode and it won’t change but other wise like my chair it really helps me get around and it’s compact that it makes it easy to ride public transportation
L’application ne fonctionne pas
Le scan du QR code ne fonctionne pas et les codes ne sont pas reconnus!
