Buffering
The app updated a couple of times recently. Unfortunately the app lacks as I’m doing my pre trips. It’s time consuming. Before the update it was perfect. I can’t even see my history of past pre trips or defects which helps.
Response from developer
Hi there, thanks for taking the time to share your feedback. Inspection history and defects are both available in the current version of the app. You can find past pre-trip inspections in the Inspection History section, and defects in the Manage Defects module. For more info on how to access this, please visit https://help.whiparound.com/ We're always working to make Whip Around faster and easier to use, and feedback like yours helps us improve. Thanks for being a Whip Around customer. support@whiparound.com
Annoying
The app will sometimes kick me out while I’m doing my pre-trip like right when I’m taking the last pictures. Good reception and all. I wouldn’t be complaining if it just let me continue from where I left off. This is the third time this has happened to me! The app needs work!!!
Response from developer
Hi there, Thanks for your feedback. We haven’t seen this occurring broadly, so we’d like to understand what’s happening in your case. Please make sure you’re using the latest version of the app and try again. From your note, it sounds like this is happening while capturing photos near the end of an inspection. If the issue continues, please reach out to us at support@whiparound.com with your device type, app version, and a quick note on the inspection you’re completing so we can investigate further. – Whip Around Team
Unreliable
My job has me use this app, and I really don’t like it because it will tell me that there’s an error halfway through my inspection, and completely reset everything that I did. In the past, my inspections didn’t even go through sometimes, it would go through days later. The app is decently actually works, but it’s extremely frustrating. How unreliable it is and I have to restart it probably three times before it actually goes through. I’m on a job right now and it did it to me and I’m just tired of it and wanted to put this review through.
Working in your reliability guys, it’s not a complicated app.
Working in your reliability guys, it’s not a complicated app.
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Current patch the worst in 2 years
Lagging delay after every single photo, you have to switch flash/auto flash/no flash after every photo, zoom has gotten so much worse
Horrible
This app blows harder than a torta in Tijuana. They constantly update it and it somehow gets worse. Takes so long to process the picture you know the pain felt by late 1800’s photographers. Why is flash set to on by default and unable to be turned off?
Response from developer
Hi twerkforchrist! We're really sorry for the trouble you've had with the app. Our team always works to improve performance and usability with each update, so we'd love to learn more about your experience and see how we can help. Could you please send us an email at support@whiparound.com so we can assist directly. Thank you.
Update fixed the problem with freezing iPhone 15 pro max
Update fixed isssue
Keeps deleting my Assets
Although I love the thorough nature of the pictures, there are some improvements needed as my assets and history keep getting deleted. Hopefully it’s online and can be accessed via computer but when I opened the App on September 1st, 2024. All my assets, history, and information was removed. I had to creat my assets from scratch again and I can’t check back to the previous paperwork to check if my unit was damaged during the trip.
That being said, I prefer this paperwork to Outdoorsy, RVshare, and RVezy paperwork as this is more detailed and in depth than any of the others allowing me to document damages for insurances and pricing.
That being said, I prefer this paperwork to Outdoorsy, RVshare, and RVezy paperwork as this is more detailed and in depth than any of the others allowing me to document damages for insurances and pricing.
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Do Not Trust This App for a DVIR
I’ve been thru a number of level 1 inspections over the years and this app is easy to use and covers the company/fleet in asset damages but it’s lacking in what the DOT requires. It’s also not friendly in sending a copy of the report. Save yourself the trouble and get a hard copy that covers what’s needed so you don’t get stung at the port. Nice idea and maybe someone in this company will get a CDL and understand what’s really needed.
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I would give zero, if possible
Whip Around had been a great product for our small company until recently. Recent changes resulted in our monthly fees to Whip Around being over doubled with warning being sent on Friday and the extra charges being applied the following Monday. This resulted in us finding an alternative solution. We reached out to cancel Whip around, which is a multi-step process and we’re told we would be charged again even though we 2 weeks before next payment is due. Reading through their user agreement does not reflect this. Find other alternatives if you are a small company, Whip’s business practices are shady.
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Almost perfect
The only flaw this app has is asking to share my location every time I open it with no option (as far as I can tell) to disable it.
Not good for owner operators
It has a lot of features and it would be awesome if they supported individual owner operators. However, their free version is about useless, and the next available plan is $6 a month which is fine, but they have a 5 truck minimum and a $20 per month service fee. So it’s really $50 a month if you only have one truck. For that reason I do not recommend this company.
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Still billed my card
The application overall did work not too bad.
The reason for the low ratings, is they don’t have an option for small businesses that need a low monthly fee. And look out if you cancel! I informed them like 28 days before my next bill that I wanted the service billed and did not want to be invoiced anymore to be not being able to afford the service any longer. 28 days later they just invoiced me again and not claim they have a 30 day notice policy…
The reason for the low ratings, is they don’t have an option for small businesses that need a low monthly fee. And look out if you cancel! I informed them like 28 days before my next bill that I wanted the service billed and did not want to be invoiced anymore to be not being able to afford the service any longer. 28 days later they just invoiced me again and not claim they have a 30 day notice policy…
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Way to much spam
I downloaded the app to see if it would mate with eld mandates that are coming into effect. After checking it out I decided to go another route but the emails do not stop to the point of me wishing I never considered the app. Do yourself a favor and Don’t even consider downloading it. Would give it negative stars if possible just on the ridiculous amount of emails.
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Needs update
Way better than having to run around with a pen and paper you always have to figure out where you placed. The user interface is simple, self explanatory, and easy to use. Having said that, the check list is lay out is less than desirable. For example, you have to check the lights, tires, and engine compartment and then jump in to check the mirrors are adjusted to driver and then jump out to take a picture of your load and then jump in to check for safety equipment and then jump out to check for new damages and then jump in to check for cab cleanliness. This is especially irritating when there’s a trailer involved. I wish you could check everything on the left side of vehicle and trailer, then front side and engine, then left side of truck and trailer, then back side of truck and trailer, before checking everything that needs to be checked inside the truck.
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Broken link
Keep trying to reset my password but the link keeps sending me here to the App Store and not opening the actual app
An impeccable app
I take trucking very serious. I love how this app is setup for us to submit what needs to be worked on with these semi trucks.
Good app
This app is very good to use for work however the one downfall is that you cannot listen to music while on the app as the music stops every time a inspection is submitted.
Great app!
So easy to use! Great way to communicate during pandemic and beyond!
Weak
Misleading. I should be able to see my drivers pre trips and them send me the info when it’s completed. I thought that’s what it was but I have no way of adding drivers or trucks to my created account. Definitely when you add these features let me know
Driver
Great to do online
Than doing on paper that gets lost.
Than doing on paper that gets lost.
