Wiener Staatsoper Live User Reviews

Customer Experience

Positive experience13.6% of reviews
Neutral31.8% of reviews
Negative experience54.5% of reviews

~ Based on 22 written reviews from the US App Store.

Is Wiener Staatsoper Live Safe?

Not enough ratings yet to assess Wiener Staatsoper Live.

Is Wiener Staatsoper Live Legit?

Wiener Staatsoper Live appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Wiener Staatsoper Live is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

App is broken

No way to subscribe or buy any of the shows - the app is an empty shell not connected to anything

Stop streaming when turn on subtitles on Apple TV

Hi there,
When I try to watch on the Apple TV app with subtitles (Russian in my case) video stream stops after fee minutes. But when I Turn subs off, it works correctly. Please do something with subtitles bug.
Thanks in advance.

PS: This issue was identified when I tried to watch Aida by Verdi.

Nice app except for one problem

We enjoyed “Romeo and Juliet” & “ LES CONTES D'HOFFMANN”, etc., but were constantly distracted by pauses and dropped frames in the streaming feed. This is not a problem of distance or the internet connection— we stream opera from Berlin with no such issues. The problem seems to be that the iPhone Staatsoper app is not properly buffering the streaming feed. Most such apps will show that the app is reading ahead of the current play location but this app shows nothing like that, and judging from the jerkiness of the feed, no buffering appears to be performed. This is something the app developers should fix.
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Imposible to cancel

I don’t use it anymore but there is no way to cancel the monthly payments. It keeps charging to my card

NO SIRVE

En mi Television sirvió por dos meses deso cancelar

Disappointed

Some of the videos don’t have all of the subtitles like Aida the 2015 production the subtitles only appear half way through the opera really disappointing thought it would better.

It works

Not sure what the issue was, but it certainly works now. Have to watch concerts for a class, so during quarantine this is really useful.

Where credits?

Where credits? They are not visible. In the version of the browser they are! Correct, please)
I from Russia.

The subscription period is not stated at purchase

The app offers a subscription for about $19, but whether it is for a month or a year or for any other period is not stated. So I did not buy one. This really should be made clear.

Very disappointing

This app held a lot hope for me to be able to watch opera from Vienna. But then you realize they have an extremely limited library and if you a live showing then you just miss it no going back. Very frustrating for the cost. Better off buying met opera app.

No sound!

Other apps on my phone incl Met have sounds

No sound?

As another reviewer mentioned. No sound. :(

Response from developer

Thank you for your com­­­­ment. Is it pos­si­ble that your de­vice in silent mode? Please turn the silent mode off. For fur­ther as­­­­sis­­­tance please con­­­­tact us at help@staat­­­­sop­er­live.­­­­com

No sound

Not sure what the reason is, the column is not working. I could not hear any sounds. I doubt the registration is not complete. Very confusing!

Response from developer

Thank you for your com­­­­ment. Is it pos­si­ble that your de­vice in silent mode? Please turn the silent mode off. For fur­ther as­­­­sis­­­tance please con­­­­tact us at help@staat­­­­sop­er­live.­­­­com

No sound for Tosca on 22 March 2020

Free opera watch is without sound. Why?

Response from developer

Thank you for your com­­­­ment. Is it pos­si­ble that your de­vice in silent mode? Please turn the silent mode off. For fur­ther as­­­­sis­­­tance please con­­­­tact us at help@staat­­­­sop­er­live.­­­­com

Sounds

No sounds in video

Response from developer

Thank you for your com­­­ment. Is it pos­si­ble that your de­vice in silent mode? Please turn the silent mode off. For fur­ther as­­­sis­­tance con­­­tact us at help@staat­­­sop­er­live.­­­com

Switch sound mode on and app works! ♥️

Sorry for misunderstanding, exactly when switching sound mode ON on your phone the videos are working! Thank you for your app💖

Response from developer

Thank you for your comment. Is it possible that your device in silent mode? Please turn the silent mode off. For further assistance contact us at help@staatsoperlive.com

Sound please

There is no sound:(
But the picture is high quality!

Response from developer

Thank you for your com­­ment. Is it pos­si­ble that your de­vice in silent mode? Please turn the silent mode off. For fur­ther as­­sis­tance con­­tact us at help@staat­­sop­er­live.­­com

Opera

No sound in live videos 😒

Response from developer

Thank you for your com­­­ment. Is it pos­si­ble that your de­vice in silent mode? Please turn the silent mode off. For fur­ther as­­­sis­­tance con­­­tact us at help@staat­­­sop­er­live.­­­com

No sound(((

What a pity! There is no sound on the video. Please do something! The Viennese theater is beautiful! And the idea is great! But the lack of sound is a problem.
Help! Pleaaaaaaaase!

Response from developer

Thank you for your com­ment. Is it pos­si­ble that your de­vice in silent mode? Please turn the silent mode off. For fur­ther as­sistance con­tact us at help@staat­sop­er­live.­com

It didn’t work a year ago, and it still doesn’t!

No subtitles for Simon Bocanegra, nor for Samson and Delilah, nor does Closed Captioning function.
I would subscribe from my yearly, but they do not offer a pro-rated refund, so I will wait until my subscription will lapse.

Hi Vienna tech staff, you should hire support from Berlin PO, or from medici.tv, or Operavision.eu...

Such a shame, you are betraying such a great opera house!
And BTW I never got a response for any complaint...
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