Willow® User Reviews

What users say

Top reviews

This app sucks

Sucks

Where is Willow 3.0

why did we remove Willow 3.0 pairing capability from the app? I can no longer track my perfectly good Willow 3.0 pumping sessions and that was my favorite thing about my 3.0 versus the Go that it measured for you. I don’t need the 360 when the 3.0 is fine so unless you want to update my pump for free please allow 3.0 users to track their sessions
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Meh

I wish the app worked but a majority of the time it’s attempting to connect to my pumps. It’s nice when it works and you can adjust the settings of the pumps from the app.

Will not pair

Unable to pair with the pumps. The pair request pops up, but then says unable to pair. Followed the troubleshooting steps multiple times to no avail.

Poor App

The app really only works part of the time. It recently kicked out all my historic pump data and won’t log any of my sessions into the session history. My Willow 360s also take forever to connect. I am going to try resetting everything a third time, but I wish at the price point of this pump that the app worked without issues. Please invest more into making an app that consistently works. The idea is amazing, but poorly executed.
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Pump keeps breaking

My pump keeps breaking. I’ve had to replace it multiple times and customer support takes a long time. I’ve used Medela before , and never had these issues. They really don’t understand that a mom who pumps full time cannot go without a working pump even a day. It will take them up 2 -3 weeks to replace a broken pump.
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Disappointing

Pump is good. Customer service is the WORST

Very glitchy

Terrible app. Difficulty pairing Bluetooth, doesn’t always log sessions, shuts off pumping session prematurely. It can be frustrating to use when waking up for nighttime pumping. It’s very slow at times.

Efficient and comfortable pump

This pump works very well and is very user friendly. The app helps me track my output and get tips for pumping effectively. The paired app makes this pump worth the price.

Unable to link them on app through Bluetooth.

Yesterday accidentally I deleted this app and then downloaded it back when am trying to reconnect am unable to do it I tried all the ways but no use. This app have lot of issues but this one is the worst I ever experienced. Hopefully thinking the bug gets fixed sooner.

Great pump

Love my Willow pump and app easy to use. The feature of tracking your freezer stash is nice, but needs to have the option to add bags that are not necessarily Willow branded

Great App, Apple Watch doesn’t sync

It’s a great app overall, but I wish it would work Apple Watch (never once synced). Not sure what’s up with that. Sometimes I have to restart the app to get it to sync to the current pumping session. It’s otherwise a great and handy app!

Bad connection

Wish the app connected to the pump as quickly as it pops up ads for a products I already own.

App needs work

I got the Willow go and really like the pump however the app needs work. A lot of times the app doesn’t connect and the sessions don’t record which is very annoying if you’re trying to keep track of your daily output. I would really like to see an update to fix these bugs.

Great pump

I really love this pump. I have tried many and this is by far my favorite. It’s great for women with elastic nipples. I also really love the app it takes the guess work out of figuring out how many ounces you’ve pumped in a day, for how long and how many times you’ve actually pumped.

Update. So while I still do love the pump the app not so much. So with the pump I had to buy 27mm flanges the don’t stay flush on the units unless they’re in my bra. As o they’re fine. But the app delete my info. I’m so annoyed because that’s how I keep track of my progress. I don’t know if the app is glitching but there’s a lag and all my info is gone
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Love/Hate relationship

I absolutely love my pump but the app not so much. A lot of the times it doesn’t record my pump sessions and it has a hard time connecting to my pumps to tell me how much time I have left.

Great pump

I really love this pump. I had tried many and this by far is my favorite. It’s great for women with elastic nipples. I also really love the app it takes the guess work out of figuring out how many ounces you’ve pumped in a day, for how long and how many times you’ve actually pumped.

Pumping to Induce Labor

I went back and forth for months before having my baby trying to research which would be the best pump option for me and finally landed on the wireless Willow pump. While it had been great what I did not anticipate was how much I would use it Before my baby’s arrival. I used them while bouncing on a birthing ball or walking and cooking trying to help induce labor which I did not foresee needing to do at all.
The wireless option was so perfect for that. They are easy to put in a bra (tho not discrete) and continue with life which I was very much trying to do to prep for whenever the baby did come. They have been really great since having her as well as I’m not tethered to any one place. But I didn’t see any reviews talking about pumping prior to delivery so I thought I would add my review for that perspective.
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App

Idk why but my pumps only work when the app is working and even if it is or isn’t my pumps only go the suction 3 no higher than that .

Great Updates

Willow