Refusing to delete my account as requested
Still waiting months later for confirmation that account has been deleted per my request as listed in the privacy policy. NO FOLLOW UP FROM ANYONE AFTER MULTIPLE CALLS
Couldn’t even make an account!
Pretty bad app with apparently zero QC. (1) I created an account (?) with email and saved password (which was very challenging as prompt required multiple amendments to default Apple 16 character password, and prompt did not state what the issues were (I eventually took out the - dashes, which aren’t allowed even though special characters are required)). (2) I continued and entered my address in, where it asked for state, town, street address, then zip. Note this is a Faustian order unrecognizable to the American mind, and also to the Apple autofill system. (3) Now I am prompted to enter employer code. Ok great that’s in this pdf over here, lemme check. Ok got it. Now it’s asking if I want to let me open with Face ok sure. Ok now it says login. Enter email and password. Password not correct. Ok Change password. Email not recognized. 🙄🙄🙄
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Great app!
New updates offering additional assistance and education on my journey
Wonderful app
The WIN program is amazing and the app makes it so easy to schedule, track and learn. Thank you for this amazing tool!
Response from developer
Thank you for your wonderful feedback! 😊 We’re glad to hear that your experience has been positive. If you ever have any suggestions or need assistance, feel free to reach out at ITPRODSUPPORT@WIN-HEALTHCARE.COM. Thanks, WINFamily.
Bug with latest update
Ever since the last update whenever I open the app there is a black box saying I need to update the app to continue. I’ve tried deleting the app and redownloading it and it still won’t work. Hopefully they fix this soon!
Response from developer
Thanks for your feedback, Sorry for the inconvenience you’re facing. We’ve fixed the issue! Please open the app and give it a try. If it’s not installed on your device, download it from the App Store and try again. If you have any questions, feel free to reach out at ITPRODSUPPORT@WIN-HEALTHCARE.COM. Thanks, WINFamily.
Amazing Upgrade
This app has been completely rebuilt with so many helpful areas. The ovulation tracker is especially helpful. There is a general public free version and then a version you have access to based on what your employer offers. Completely different than the old one!
Comprehensive family building
Love knowing the information is from an entire Medical Advisory Board of specialists not just a google search of random information.
Horrible App!
This app is horrible. Nothing loads. There also doesn’t appear to be a website for me to use instead so I guess I’ll never find out what my benefits are unless I call! They are good about uploading my prior authorization status, but that’s about it!
Love the ovulation tracker
Lots of great content. The ovulation tracker is easy to use and I can share the info with my nurse or doctor.
App
New app does not work. It hasn’t since they switched over. I Hope this problem gets resolved soon.
Cant select network in find care
This app doesn't work and from what I can tell the website doesn't have the same functionality. If you go to ‘Find Care’ then select ‘Find a reproductive endocrinologist near you’ the next screen shows Health insurance providers like BCBS, Aetna, United Healthcare etc but I cannot click and select one. The website has a find care near you but no option to filter by provider. iOS version 17.2.1 iPhone 12 pro
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Cant select network in find care
This app doesn't work and from what I can tell the website doesn't have the same functionality. If you go to ‘Find Care’ then select ‘Find a reproductive endocrinologist near you’ the next screen shows Health insurance providers like BCBS, Aetna, United Healthcare etc but I cannot click and select one. The website has a find care near you but no option to filter by provider. iOS version 17.2.1 iPhone 12 pro
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Doesn’t work
I used to use this for tracking but now it’s useless as nothing actually appears on the screen. The only page that seems to work is the account page.
Can’t get past sign up
App says there’s an error when trying to sign up. It then says there’s an error with forgot password so nothing works.
App doesn’t work
I was really looking forward to using this app. My experience has been that it doesn’t work. There are alot of glitches and alot of the content doesn’t load when you open the app. I did read all of the reviews that pretty much complained of the same thing. I was hoping they were addressed, unfortunately they were not.
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Unusable
App crashes when making an account or signing in. Tried various troubleshooting methods but it crashes without feedback.
Can’t open the app
It’s been several weeks that the app crashes se comes after I open it. I have an IPhone 11 and it it updated to the latest version. And yes I have restarted my device. Any clues on what to do?
Crashes
When I tap on the app, it brings up the login page picture but then immediately crashes.
Doesn’t work
I literally can’t even open this. I’ll click on it, it does my face scan, and then crashes out. Every single time. I love WINFertility, but I need y’all to fix the app so I can actually use you 😭
Crashes
As many others have said- the app does not work for Me. It crashes and doesn’t load any information. I get a text that says a prescription is ready and to go to companion app for details. There is nothing in the app that gives me any information. Treatment status is blank and other sections crash.
This app needs to be update and work out some of these bugs.
This app needs to be update and work out some of these bugs.
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