Can’t even create an account
I’m trying to create an account and it tells me I’m registered as a patient, quickly flashes to a screen with a spot to enter a username and other information that I can’t even see because it flashes so quickly and then goes to an invalid log in screen
Notifications Feature Doesn’t Work
Despite having the notifications setting turned on via the app and in my phone’s settings, I never receive pop-up or badge when there is something new in the app. I have to constantly check to see if there’s anything new. I do receive emails when there’s a new message but nothing when there are new labs, invoices, appointments or ART calendar. There also isn’t a way to contact help for assistance and the link in the App Store only takes you to a site for practices that tells you what the app does.
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Poor video calling layout
Every video call with your provider makes your face large on the screen and your providers face teeny tiny in the corner so you’re basically staring at yourself during appointments. The app is confusing and crashes frequently.
Notifications don’t work
Notifications do not work. I’ve missed important messages or documents that were time sensitive. Please fix so we can get notifications.
Literally the worst
Perhaps the worst app I’ve used since apps were created. Not sure why any medical provider would choose to use this.
