Winix Smart Reviews: Is It Legit?

Customer Experience

Positive experience19.7% of reviews
Neutral10.5% of reviews
Negative experience69.8% of reviews

~ Based on 467 written reviews from the US App Store.

What users say about Winix Smart

Is Winix Smart Safe?

Winix Smart appears safe based on user ratings. AppsHunter Safety Score for Winix Smart is 92/100.

This assessment is based on 34,093 user ratings, with an App Store average of 4.6/5.

Safety Analysis

91.4% of ratings point to a safe experience
2.8% of ratings suggest some concerns
5.8% of ratings point to a risky experience

~ Based on 34,093 App Store ratings for Winix Smart.

Is Winix Smart Legit?

Winix Smart appears to be a legitimate app. AppsHunter Legitimacy Score for Winix Smart is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Can’t connect

Doesnt let me connect because I have 5g internet

Dark Mode?

Love my Winix units! The UI is pretty straightforward and have no complaints, but please please add a dark mode feature so we don’t blind ourselves in the evenings! lol

Love the air purifier

But the app is obsolete, it does not work

Hate It

I will never buy another Winix product. No remote control, so I have to use this stupid app. Click the app and then click the controls and then click the power button to turn it off. Just spend the 38 cents to have a remote control on the machine. So stupid. Our internet went down so I have to stumble in the dark to try and get to the controls. Hate it.
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WiFi never connect on am90

No WiFi to join even though it’s blinking, send me a replacement or I’ll never buy another unit again.

Good luck

This is the worst designed app I have ever used. I couldn’t get it to advance once I was on the purifiers network because the button goes away. Why does it need my location data?! Absolute trash. Decline is a choice.

Remote Control with Ads

The few times I need to use this, I always get an ad. An advertisement on my remote control, what a really shameless reach for money. I know how to order new filters when I need one and I'm not buying another purifier. I am deleting the app though.

What is this

The connection process is some weird chat thing that never gives me another button after I connect to the purifiers WiFi. Also, why can’t I connect it to a network without sending my location? it would be nice if the app worked, but I probably don’t need WiFi for this appliance anyway.

Support

Couldn’t find my perticular product in list while mentioning everywhere that your product has a wifi connectivity with mobile access

Google Home connection lasts 1 day

Every time. Same on Android, so this is a technical issue on Winix's side. PLEASE FIX. Reconnecting yields the same result.

FIX YOUR LOGIN!

Password limitations make this app very frustrating to use.

Your location is a must

Allowing location is a must to add a portable filter device.
No privacy whatsoever for just a portable air filter.

HUGE SCHEDULING BUG!!!!

Recent update supposed to fix scheduling but their idea of fixing it is to enable daylight savings time.

Problem is app is mis-calculating UTC offset for location and instead calculates it for a single time zone for an entire country when it has multiple time zones.

Clearly the app is coded by drunk AI
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“Bug Fix” broke the password box

I’m not sure what bug was fixed in the last update, but I sure know what bug was added.

Logins fail saying that the password does not meet requirements.

My password meets and exceeds requirements. And it worked until the recent updates.

If you actually do QA before shipping this code, it’s useless. A bug rendering the app fully useless is inexcusable.
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Worst smart device experience

Worst ever experience in pairing the device.
Worst ever: set a schedule requires location sharing? Why are you guys so eagerly trying to know where I live? Private info pirates?

Broken

Great air purifier. Unfortunately, the app no longer lets me sign in. I enter my username and password, and it says that my password doesn’t meet minimum standards.
1) It does meet the requirement , and then some.
2) How about letting me sign in if you want my password changed? I’m locked out!

Worst app ever

The buttons are unclear how to turn on and off. Keeps disconnecting.

Can’t log in

I’ve had an account for almost a year. When I tried to log in today, it said my email wasn’t verified and once I did so it told me my password didn’t match after resetting twice.

Another note: not sure why a bunch of these reviews are for the product and not the app

Broken Login

App kicks you out and no longer allows log in. The developers changed password requirements on the app restricting the ability to log in. I can log into the website without issues.

There is no support link, email, etc. and you’re sent to the general website.

Fix this ASAP.

Can't clear app notification / badge

There's no place to clear notifications