Rubbish!!!
This dreadful app fails all the time..but it’s relied upon to pay for my child’s dinner money/trips etc . Sort it out!
Unable to open app
Useless
Crashes on startup since the last update
Since the app can’t even load this is completely useless. Please fix ASAP kids will go hungry if we can’t top up their lunch money.
Not working
I just download this app for my daughter school and unfortunately the app is not working. I don’t understand how such a big school uses those apps the reviews are 1.3??? What??
Update has crashed it
The updated has crashed it. Won’t even load now
Poor application.
Since the latest update, it won’t even open, it just crashes.
Apple Pay should be an option.
Frustrating at best.
Apple Pay should be an option.
Frustrating at best.
Yes
Pathetic
Latest update not working
I received a notification to update the App this morning. Just went on to view my son’s account balance and it won’t open. The App was working fine until this latest update. Could this be fixed as soon as possible please, many thanks.
Another update, another buggy version
Although the app is updated relatively regularly, there seems to be little QA done before it’s pushed. Too many bugs, crashes, and inconsistent experiences.
Useless
App downloaded. First step. Welcome screen asks details that you don’t have & can’t have. So why bother making an app, just don’t
Get modern
No Apple Pay or Google Pay. Yes you can save your card to pay in the future, but such a faff if you change card number. Get with the times please.
Terrible app
Appealingly bad user interface. Come on guys, sort it out!
Do you guys even care about the reviews?
I'm pretty shocked that my daughter's 6th form would select a provider with such poor reviews. How about supporting Apple Pay if you have any interest in improving the score?
Hopeless
Tried to register, put in email and organisation code, still waiting for a password link to be sent, it’s like going back to decimalisation in the 1970’s.
Absolute trash
This app is badly designed, full of bugs, as a parent it is so frustrating to use. They never seem to fix anything, even though they must know the bugs are there. Why waste all of our collective time with this trash. COLLEGES please don’t pick this software everyone will hate you for it. What a waste of life.
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Awful
Hello, Dragons. My name is Timothy Trustfund and I’m looking today for an investment of £50,000 in my company Wisepay Limited. What WisePay does is put up an unnecessary interface between the customer and whoever the customer is trying to pay. The customer downloads an app, is then given a code, a login name and a password by the payee and then registers a means of payment.
And how is this more convenient than a funds transfer using the payee’s bank details?
Er…well…it’s an app! It’s got a catchy name! And a logo!
I’m out.
And how is this more convenient than a funds transfer using the payee’s bank details?
Er…well…it’s an app! It’s got a catchy name! And a logo!
I’m out.
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Not fit for purpose
This app has to be the worst piece of trash I’ve had the misfortune to have to use. Absolutely useless. Slow, clunky, repeatedly failing, poor visibility of transactions, I could go on but we’d be here all day. It basically only barely does what it has to do. The developers, and then schools that engage it and force parents to use it, should be ashamed of themselves.
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Useless app
This app is absolutely useless. We have to use it for school payments, but it shows that is an app that is only used by schools as there has been very little effort put into making this app useful. It is always unclear if payments have gone through, the account balance is only updated periodically, so if money is added to the account after noon, you will not see that reflected on the account until the next day. So if your kid needs money for lunch and you have forgotten to top up their account, tough luck…no lunch.
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Terrible and outdated
I have three children under the same account. Whilst I’m sure the app is good from the school side as I can see how it can compartmentalise different payments for different things, the user interface on the parental side is at best pants. Every time I have to make a payment I have to re-key in my credit card details which is tiresome. Why can’t you bring your app up to current standards and accept Apple Pay?
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Poor
Nothing on this app is organised in an easy to use and clear fashion. The menu structure is confusing and it is consistently difficult to find what you’re looking for.
