WOO appears legitimate, with a few gaps. The AppsHunter Legitimacy Score for WOO is 78 out of 100 points across 7 verification signals from App Store and developer data.

WOO Reviews: Is It Legit?

Name: WOO
Rating: 2.4 (15 reviews)

WOO

NOS Technology SA

🔧 Utilities

📊 Productivity

Customer Experience

Positive experience37.5% of reviews

Neutral6.3% of reviews

Negative experience56.3% of reviews

~ Based on 16 written reviews from the US App Store.

Is WOO Safe?

Not enough ratings yet to assess WOO.

Is WOO Legit?

WOO appears legitimate, with a few gaps. AppsHunter Legitimacy Score for WOO is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

WOO Good But Could Be Great

Add Language Toggle: EN

MMoreCellCoverage

5 months ago

Response from developer

Thank you for your suggestion. We understand how important it is to have an English language option available. Your feedback is very valuable and will be taken into account as we continue improving the app experience. If you need any help, feel free to reach out to us anytime.

👍

👌

BBiengui_

8 months ago

Response from developer

🤩

WOO Good Could Be Great

Add Language Toggle: EN

LPLuke L PT

9 months ago

Response from developer

Aplicativo no funciona

Não consigo castrar meu sim faz mais de uma semana que abro chamado no chat e ninguém tem a capacidade de resolver dizem que o problema é do app

IIgorbn0511

9 months ago

Response from developer

Entendo a situação. Estivemos recentemente a realizar algumas atualizações que poderão ter condicionado o funcionamento da App. Neste momento a situação deverá estar normalizada. Caso ainda precises de ajuda, volta a falar connosco. Estamos disponíveis para apoiar.

Ótimo

Amo vocês S2

G7Guerra 777

a year ago

Response from developer

Agradecemos muito a tua mensagem 🙂

No English

It’s a shame they don’t have English language in the app. Please add it to import customer service experience

Pplacebo0102

2 years ago

Response from developer

Thank you for your feedback, we are already working to make this option a reality on our App very soon 😉

Esqueci o PIN e gostaria de recupera-lo, como posso fazer isso? Pelo app não estou conseguindo.

Aguardo

MMorerajunioe

2 years ago

Response from developer

Agradecemos a excelente pontuação 🙂 aproveitamos para esclarecer que a consulta do PIN pode ser feita de forma muito simples e rápida pela App, basta carregar em "Gerir móvel" e "Dados do cartão". Qualquer dúvida estamos disponíveis 24h por dia no chat da App WOO

Pessoal atendimento

Deixam a pessoa 30 minutos à espera de um chat, e quando entra, demorei de responder 2
Minutos e simplesmente encerraram o chat. Fora inúmeros erros no app só tentar gerir o tarifário. Nunca consigo alterar

DWdih walker

2 years ago

Response from developer

Lamentamos a dificuldade sentida no apoio via chat. Verificamos um volume atípico de contactos num curto período. Queremos muito ajudar-te e aproveitamos para informar que também estamos disponíveis 24h por dia nas redes sociais. Obrigado

Doesn’t work

I just switched to Woo and the app and customer service have been horrendous all around. I tried to get help on the chat but they disconnected me twice. I initially tried to activate my number to sign up on the app and it crashed. Then it said to use my email because I had an account (though the account set up process wasn’t finished as it crashed). When I use my email, it says the user doesn’t exist. I tried to get help on the chat again. And they said they can reset my account. Well they ended up deleting my service so I had nothing. So I had to ask them to fix it again. Her excuse now is that the app has a bug. It’s been a nightmare working with them.

11LoveAll1

2 years ago

Response from developer

We sincerely apologize for the inconvenience and frustration you have experienced with the WOO app and our customer service. We understand how important it is to have a smooth experience, and we're truly sorry that we fell short in your case. We are currently working to resolve the issues you've mentioned, including the App crashes and account-related problems. Your feedback is valuable, and we are taking steps to improve our support and functionality. If you continue to experience any difficulties, please don't hesitate to contact us again through our chat, and we'll ensure that your issue is resolved promptly.

A

Rescheduling appointments with no reason in last moment.

TTim(Tim)

2 years ago

Response from developer

Hi Tim, we want to understand what happened, as rescheduling can happen, but never without first notifying the customer. We're waiting for you on the app's chat, available 24 hours a day.

Setup in 5-10min, easy and service works perfectly

I needed this urgently because after a weekend of hotspotting my phone, I was running out of Internet usage consumption on My Vodafone monthly plan, which after I go over 20GB, robs me €5 for 200MB each time I need more data. This app/service was a savior. If you have a recent phone with eSim capability you can get internet up and running on the spot, I was able to setup in 5-10min. It was really easy. Note however this WOO service is offered by NOS in Portugal. There is no English on the app or SMS notifications by NOS, why? Because the service is offered in Portugal where the official language is Portuguese. You don’t know Portuguese and live in Portugal? Learn some. Or take scteenshots during sign up and use the text option to translate the screens, a function available on iPhones. There are some ignorant people giving this app one star only because everything is not in English for them. The app and service works really well and I have not had any issue with the service. The first month was free for 30GB (€20 waived) which is a great deal. I’m considering even canceling my Vodafone and switching to WOO permanently but will check first how good the reception is across Spain and Portugal.

Nnick08691

2 years ago

Conta

Bom dia!Como estou saindo do país quero cancelar a minha conta no dia 10/03
Obrigada

LLeoPortugal@

3 years ago

Useless

If you have any issues while traveling (which I did) you’re out of luck. As the other review said, nothing is in English and terrible support. Don’t risk it.

Hhuugo555

3 years ago

Muito satisfeito

As facilidades e o serviço da Woo são muito bons. Estou satisfeito. Sou cliente há 1 ano.

EErickVils

3 years ago

Premature

I bought the European version of eSim based on add claiming that they have customer support in English, I called the number provided to me in a txt(in Portuguese), they don’t speak any English. The app is all in Portuguese and no English information is available. The service may be working- it connected me to T-Mobile in the USA, and a local provider in England, every time country changes I receive a txt in Portuguese and have to guess what they telling me. My battery effectively draining at 10 times normal rate while on this eSim. So far everything is unclear. Get yourself another service, I am getting my wife a different service. It is frustrating to not know what you have or have not.

AArdelway

3 years ago

Response from developer

Hello Ardelway, we appreciate your feedback and are sorry that it is not positive. Although our App is only in Portuguese, our team speaks English in the chat and we are available 24x7. Regarding the issue of SMS, we will take into account your suggestion that we send messages in English to make it easier for people who do not speak Portuguese to understand.

No English

Impossible to make the app English even if the company claim to offer 24/7 English support through their app…

SSimbinne

3 years ago

Response from developer

Hello Simbinne, thanks for talking to us. Our support, in fact, is available 24 hours a day to talk to you in English. You can contact us via chat, social networks or 224004040, and very soon the App will be in another language. We are waiting for you.