Help!!
I have two Woobo and I forgot my password. The app isn’t working to reset password!!
Disappointed
Woobo does not connect to Wi-Fi and the app does not login to parent account
COMPANY OUT OF BUSINESS
We got one second hand and afterwards became aware it was no longer supported as the company is defunct.
DO nOT BUY
REMOVE the App
DO nOT BUY
REMOVE the App
Not connecting
I bought this when it was first launched on Kickstarter and just pulled it back out for my younger son who is now of age to use it. Unfortunately I can’t get him to connect to Wi-Fi. I also can’t seem to sign into the actual app. Really disappointing thought this was a very cool toy and it seems it has never really worked properly.
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Company Out of Business
The server shut down not long after launch and Woobo no longer functions. This company defrauded customers. I’m disgusted by the way the developers just disappeared with our money and left us with a hunk of junk.
Not working
The app nor woobo will connect or login into the parent app
Never worked
We’ve had this toy for a full year and it has never worked properly, but at least it played music. Now suddenly it won’t connect to Wi-Fi or Bluetooth and it’s essentially useless… extremely disappointed. Definitely feel taken advantage of by this company. This toy was not inexpensive, and it has never ever worked like promised. I would not recommend it. The app need a lot of work.
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Forced to do update
It’s glitching bad since they made me do update
Was working with no problems before update ITS WACK plzzzzz fix it
Was working with no problems before update ITS WACK plzzzzz fix it
App doesn’t work
Since the update the app has an error message and won’t load the user account. At least the toy still works..
This is stupid.
Should be easier to figure out.
It doesn’t work anymore
I was one of the early birds when woobo was about to launch and over the time the app improved but I was using an android. Now I’m an iOS user and my app crashes every time I open it. Can’t do anything. I have two woobos, one of them doesn’t work at all (won’t turn on). I message you guys asking what should I do if I should just ship it to you and I got a reply saying you were not accepting any woobos. What am I supposed to do with a woobo that doesn’t work ? Should I just throw it in the trash? :( I’m super disappointed, my son won’t even play with him anymore.
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Thing won’t even turn on
It’s been charging for over 6 hours now and it still won’t turn on. Really fun Christmas gift for a child. :/
Cant create account
Would love to use the $300 toy I bought but cant get past creating an account, get general error with no info. And the device us useless without an account. And zero response from customer support so its a very expensive fuzzy paper weight. Very disappointed 4 year old.
App doesn't work properly on iPad.
I am so disappointed that this app doesn't work properly on my iPad, but could you please fix this?
Woobo routine
The woobo routine is not working since the update it won’t let me set the routine like it did before I’m really disappointed because I just got this for my son for the purpose of doing routine section of it so he can learn to wake up every morning and go to bed on time with a buddy
Response from developer
We are really sorry to hear that you're experiencing issues with daily routines. Please DM us on Facebook or send us an email at support@woobo.io so we can help you out better. - Team Woobo
Voice message received freezes app
Crashes app requiring phone restart. Only when trying to hear messages
Response from developer
Hi there! If you have any questions or issues, please feel free to contact us at support@woobo.io! We'd love to help you out with your voice message issue.
Can’t activate account
I tried to activate my account for my daughter to use and the websites security certificate is expired. The explanation from Safari was that the website was either misconfigured or attacked. Either way, I don’t feel like my information is safe with this company. Such a shame.
Response from developer
Hi there! I hope we solved your issue, as it was just a lapse in the certificate! I'm so sorry you happened to catch us when we were having issues! I hope you feel better about using Woobo now, if you have any other questions please feel free to contact us at support@woobo.io!
App keeps crashing keep getting error messages
Needs improvement
Response from developer
Hi there! If you have any questions or issues, please feel free to contact us at support@woobo.io! We'd love to help you out!
Love!
Had an issue at first with the voice messaging part but after redownloading - everything works perfectly. For those of you struggling to activate, I encourage you to try again. Woobo is awesome & we love the content so far!
Response from developer
Thank you so much for your support and feedback! It means so much to all of us at Woobo HQ!
Disappointed
Christmas present and not able to activate account. App indicates that an email was sent to me email address and NOT received. I went through the setup with several email addresses and same result. App updates state app doesn’t crash... problem resolved....my daughter hates the Woobo already.... MAJOR DISAPPOINTMENT
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Response from developer
We are so sorry you're not satisfied with your Woobo! If you haven't already, please contact us at support@woobo.io so we can make this right!
