WooCommerce User Reviews

Customer Experience

Positive experience43.9% of reviews
Neutral14.8% of reviews
Negative experience41.3% of reviews

~ Based on 1,012 written reviews from the US App Store.

What users say

Is WooCommerce Safe?

WooCommerce: Store & POS appears safe based on user ratings. AppsHunter Safety Score for WooCommerce is 96/100.

This assessment is based on 7,667 user ratings, with an App Store average of 4.8/5.

Safety Analysis

94.6% of ratings point to a safe experience
2.3% of ratings suggest some concerns
3.1% of ratings point to a risky experience

~ Based on 7,667 App Store ratings for WooCommerce.

Is WooCommerce Legit?

WooCommerce: Store & POS appears to be a legitimate app. AppsHunter Legitimacy Score for WooCommerce is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Spam review

I have spammed fake reviews but still coming and the platform is too slow

Response from developer

I'm sorry you're dealing with a flood of fake reviews. What you're seeing here isn't something happening inside the WooCommerce app itself. These spam reviews are being posted to your store's products by bots that automatically target sites, which is why they keep coming back no matter how many you clear. There are a few effective ways to stop them at the source: - Turn on Akismet anti-spam on your site. It automatically filters out spam product reviews before they ever reach you. - In your WordPress dashboard, open Settings - Discussion and set reviews to require manual approval before they appear. You can also auto-hold reviews that contain links or specific keywords, which catches most bot activity. - Bulk-mark the existing fake reviews as Spam under WooCommerce - Reviews to clear them out quickly. For the slowness you mentioned, and to get hands-on help switching these protections on, please reach out to our support team directly from the app: Menu - Settings - Help & Support - Contact support. We can take a closer look at your specific store and get this sorted with you.

It would be useful…if it connected

I really wanted to like this app but I’ve tried two sites and neither connect. There’s no helpful message as to why either, just try again or not.

Response from developer

Hi there, We understand how frustrating it is when a connection won't go through, and we'd like to get to the bottom of it. The unclear message isn't the experience we want either. Please reach us via Menu - Settings - Help & Support - Contact Support in the app, and we'll help sort it out.

Nice app to keep track of orders but….

Great app to keep track of orders. But, one caveat I wish they’d fix:
There’s an option in the app to split an order. This never seems to work. Can this be fixed?

Nvm

I left a rude review but it was fixed. Pretty good other than that bug so :)

Mudou minha vida

Eu só tenho a agradecer. Acho perfeito

Love it & Great Support

This app is quick and easy to use. A little tricky for someone like me to install but support gives you the step by step details you need to make it work if you run into problems.

Powerful Tool

I like being able to look at my orders and analytics at a glance without having my dashboard open on a computer. The app integration works great with my iphone, site, and shipping software. An order is placed, I see or hear it come through on the app via my phone. I can check the order, payment, shipping method, etc. Awesome tool!
Show more

আলহামদুলিল্লাহ ভালো একটি অ্যাপ

আলহামদুলিল্লাহ

Good App but Needs Faster Refresh & Bulk Label Printing

Title:
Good App but Needs Faster Refresh & Bulk Label Printing

Review:
I like the app overall and appreciate the updates and convenience of managing my store from my phone. However, the app takes too long to refresh sometimes, especially when trying to process orders quickly. Another issue is shipping labels. I currently have to print labels one by one instead of being able to batch print multiple labels at once. That would save a lot of time for businesses handling multiple orders. Hoping future updates improve the speed and workflow. 👍
Show more

Response from developer

Thank you so much for the kind words and the 4-star review! It's great to hear you're finding the app useful for managing your store on the go — that means a lot to us. Regarding bulk label printing — that's a great suggestion, and we've noted this feedback for our development team. We're always looking for ways to streamline workflows, especially for busy store owners handling multiple orders, so this is really valuable input. As for the slow refresh times — since the app acts as an interface to your site, its speed is highly dependent on your site's performance and your connection speed. There could be a few things on the site or hosting side that we can look into with you. If you'd like us to dig deeper into what might be causing the slowness, we'd love to help! You can reach us directly from the app by going to Menu - Settings - Help & Support - Contact Support, and we'll work with you to figure it out. Thanks again for taking the time to share your experience — feedback like yours helps us make the app better for everyone!

On the go is great

Works well if you are on the go and need to do some simple tasks, check orders or update stock.

Désinstalle direct là.

Votre marde ne fonctionne pas. Je ne suis AUCUNEMENT capable de me connecter. Donc BYE JE DÉSINSTALLE.

Response from developer

Hello there, thanks for your feedback, and I’m really sorry for the bad experience. Login issues are often caused by how the site is set up (Jetpack, application password, or server security). If you’d like, please contact us via Support - Help & Support - Contact Support so we can check your site and help you get connected.

Very nice

It is like shop in your pocket

Sehr praktisch

Funktioniert richtig cool und noch cooler wäre es, wenn man aus der App heraus die Kunden anschreiben könnte. Per Mail oder wenn sie eine Handynummer angegeben haben per SMS

Response from developer

Thank you for the great review and the kind feedback! 🙂 We'll be happy to pass along your idea of being able to contact customers directly from the app to our development team. We appreciate every suggestion for improvement!

Unable to add customer details and save in iPad

Good app using it for more one year . iPad new order is not happening . Unable to add customer details and save when India is selected , state dropdown is not showing please fix the bug . This is only in iPad

Response from developer

Thank you so much for using the WooCommerce app for over a year and for taking the time to leave us this helpful review! We truly appreciate it. We're sorry about the issue you ran into with the state dropdown not appearing when selecting India during order creation on iPad. Thanks to your report, our developers were able to identify and fix this bug right away. The fix will be included in version 24.8, which is expected to be released in early June, 2026. If you run into anything else in the meantime, you can always reach us directly from within the app by going to Menu → Settings → Help & Support → Contact Support. We're happy to help! We're glad you're enjoying the app overall, and we'd love to earn that extra star once you've had a chance to try the update. Thanks again for helping us make the app better for everyone

They listen to my feedback

They listened to my feedback and improved the app. Very nice development team.

Woo Commerce

Worst app ever

Response from developer

Hello there. I am sorry to hear that you are having issues with the app. Could you share more details about the issue you're running into? We would be happy to take a look! Please reach out to us directly by visiting Settings - Help & Support - Contact us. We look forward to hearing from you!

رائع

ملهم

Магазин продуктов

Отличное приложение в дополнению к сайту !!! Удобно, быстро, функционально !!!

Flexible payment options

I do a lot of craft fairs and having the Woo app is making checkout much easier with the different payment methods available between my phone and the card reader. I appreciate having all my orders in one place, too. I’m adding a dedicated iPad so my helpers can handle more of the checkout process to leave me free to keep talking to customers.
Show more

Easy to manage

I am able to manage my stock easily with this app.