WordPress User Reviews

Customer Experience

Positive experience33.2% of reviews
Neutral11.6% of reviews
Negative experience55.2% of reviews

~ Based on 395 written reviews from the US App Store.

What users say

Is WordPress Safe?

WordPress – Website Builder appears safe based on user ratings. AppsHunter Safety Score for WordPress is 92/100.

This assessment is based on 22,258 user ratings, with an App Store average of 4.6/5.

Safety Analysis

93.1% of ratings point to a safe experience
3.1% of ratings suggest some concerns
3.8% of ratings point to a risky experience

~ Based on 22,258 App Store ratings for WordPress.

Is WordPress Legit?

WordPress – Website Builder appears to be a legitimate app. AppsHunter Legitimacy Score for WordPress is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Not able to connect to self hosted sites

So despite logging the fault, trying all the things requested, providing more screen shots, the problem still persists.

I noticed an update released today with no mention of addressing the self hosted site issue. Direct support have advised “it’s a known bug and we’re working on it”, but still no timeline or proposed completion.

Not good service.
Show more

ENDLESS BOT LOOPS

I have spent the last week getting wrong answers from a BOT. WordPress used to be a decent tool for managing content on the go. When you try to get actual help, you get trapped in a perpetual loop of useless AI chatbots, outdated support docs, and automated email responses that don't even address the issue you asked about.

Wordpress and Jetpack is automated stonewalling.

For a platform powering a huge chunk of the internet, hiding behind a wall of bots while taking people’s money is disgraceful. Save yourself the headache and use a platform that actually values its users.
Pros: None anymore.
Cons: Zero human support, endless bot loops,
Show more

Please fix your bugs

It would be so competent of y'all if you'd fix some of these old bugs before further bloating your feature set. Italics still randomly stops working.

Not able to connect to self hosted sites

Despite the note about self-hosted sites now needing a password to connect, after the latest Wordpress update it is no longer possible to connect to some self hosted sites and o-one seems to know what the fix is. Here’s an idea offer a version rollback option until a fix is released after full testing.

Liaising with the support team there is a known bug in the app for iOS, but no timeline or resolution. All you can do is log a ticket and wait for someone to fix it. It is such a shame that software releases are not properly tested before release.
Show more

Not able to connect to self hosted sites

After the latest Wordpress update it is no longer possible to connect to self hosted sites. Nice testing on updates as usual! Time to find a new product

Doesn't work

I can't even login to my website. "Cannot load the Wordpress site details" notification error

Italics. Is. Still. Broken.

Every single day italics stops working. I have to restart the app to get it to start working again.

Every day, for years. Across multiple re-installs. Across devices. This is not on my side.

And fantastic new features keep getting added to the bloated heap of stuff wordpress can do. Wonderful. Gold stars for you. You are a creative genius. Etc. etc.

But can you please fix this very basic bug you've neglected now for years?
Show more

WP Support unaware they are a registrar!?

The app may be fine, but Wordpress Support told my departing client to setup a GoDaddy account to transfer the domain name reg. Silly, caused unneeded confusion and makes me regret recommending Wordpress to them.

Very hard to navigate and no support

Wordpress was terrible for my blog, definitely no user friendly and you cannot access any support if you don’t pay. Even if your site is completely shut down due to their plugins.

Italic has been broken for years

Please fix the bug where italics stops working after a few minutes of writing.

This bug has persisted for years, through several major redesigns. I have uninstalled and reinstalled wordpress on multiple devices. The most basic of text editing features still does not work properly.

You all should be ashamed of this.

You are like basketball hot-doggers who can leap and prance around the court, juggling and doing all kinds of tricks with the ball, but can't shoot a basket.
Show more

No longer able to upload images

No longer able to upload images l, always fails with invalid response from the jetpack site. Same with the Jetpack app.

Worst site builder to ever exist.

Don’t get WordPress unless you want to die from rage and frustration. I got the premium subscription on my Mac and so far all it’s done is delete pages I’ve spent hours on with no way to restore them. The page will claim it has “restored” a saved version after messing everything up just to backtrack and say there are no saved versions two seconds later. Editing the website cannot be anymore confusing, there’s no button to even CHANGE THE COLOR of the page unless you do it through the AI chatbot which will 100% end up messing up another part of your site that you will then spend 5 hours trying to undo. Additionally, even if you somehow manage to find the button for editing the formatting of a block or whatever else, you will find yourself UNABLE to do so because some dumb global feature (or whatever they call it) has locked the freaking code into the system. And you guessed it, there’s no button to undo that either. God knows how the hell they haven’t went bankrupt.
Show more

Not working

Things going well until I tried to Preview and it didn’t do anything all it asked for was it couldn’t be found my thing couldn’t be found and then I tried it again and again and again and it keeps saying the same thing over and over again and it’s just not working. It was very great when you make website it does stuff but when it didn’t do anything when I tried to Preview so yeah.
Show more

Italic has been broken for years

How is it wordpress can spin out brilliant, elegant new editing models, version after version, but cannot fix simple bugs that have persisted now for YEARS?

Can you please fix the bug that makes italics stop working? Please?

Best website builder

Quick easy way to get your website built by yourself

OVERATED

This app is trash it won’t let me publish anything and you have to pay for so much different things it’s to complicated

Random question marks

For at least a year, across numerous updates, italics has randomly just stopped working.

Yes, this is a problem with the classic editor.

I know WP wants us to stop using classic editor. It probably wants us to stop blogging altogether, and instead switch to crafting fabulous marketing sites, in accordance with its new mission.

But some of us -- the most loyal of us -- your oldest customers! -- still use WP as a blogging platform.

For us, block editing is an unwelcome complication that distracts us without offering any benefit at all. The classic editor is what we need -- if only someone would bother debugging it.

Is it really too much to ask for an italics feature that actually works?

Pretty please?
Show more

Unable to upload photos after latest iOS update

iOS 26.3.1 - I can no longer upload photos via the app. They are not too big. They are jpg. There is no problem with my server. I *am* able to upload via browser on same device. The only thing that has changed after years of using this app is the iOS update. Will give five stars once this bug is fixed.
Show more

LOVE IT!

I love writing and my Wordpress Blog gives me the tools I need to share and store all of my hearts treasures. Thank you Wordpress!

Sync Errors

Unable to use the app. Posts and pages won’t sync with no explanation. Tried to reconnect multiple times.