stealing my money
it will not let me cancel my membership on the app and they will not answer their emails.
Garbage
What’s the point of offering an app if no one can even login? Trash app.
Worse than not having an app
If ever there was an app that deserved a zero star rating, it’s this one. I have been trying for months to get an initial login password and have not been able to do it. I’ve got the initial contract sent to me so I know my email is correct in their system but I can never get a response email when I request an initial password. I’ve checked my email and my spam folders, I’ve deleted and reinstalled the app, I’ve contacted the local gym, and I’ve sent emails to the company, all with no luck. Then, seeing them advertise this POS app every time I enter the gym makes it worse than if they never mentioned it in the first place
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Yep, login is bad bad bad
As others have noted, logging into this app is impossible for some people. I’ve used iPhone from day one. It shouldn’t just work. Staff told me to use a simple, easy-to-remember password bc I’ll need to manually enter it even after submitting a new password (twice for accuracy). Didn’t help, but I should be able to use a strong password. I tried dozens of times, staff sent me repeated invites and password resets. Login of the app always failed. Worthless until they get some real iOS programmers who can fix it.
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Fix This App. This is pathetic.
Cant even login to the app or get an email to change password or reset password. It’s completely dysfunctional.
