Yep, login is bad bad bad
As others have noted, logging into this app is impossible for some people. I’ve used iPhone from day one. It shouldn’t just work. Staff told me to use a simple, easy-to-remember password bc I’ll need to manually enter it even after submitting a new password (twice for accuracy). Didn’t help, but I should be able to use a strong password. I tried dozens of times, staff sent me repeated invites and password resets. Login of the app always failed. Worthless until they get some real iOS programmers who can fix it.
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Fix This App. This is pathetic.
Cant even login to the app or get an email to change password or reset password. It’s completely dysfunctional.
How would I know
I signed up in January, I have tried everyday since to login in and am not able. I went to my local gym and they confirmed my stuff was correct and told me they were having app issues so I waited, I contacted corporate after a whole month and they say there’s nothing is nothing wrong with the app on their end, that it’s up my local gym, they say it’s corporate and no one will give them an estimated time it’ll be fixed. I’ve called, visited, and tried everything I know to do. NO COMMUNICATION! I asked how I’d know when it was fixed and I was told I won’t I’ll just have to keep trying. I’ve now sent emails to all addresses I can find and I’m still hitting walls. Where is my help? When is this going to be fixed? This is part of my membership and we’re all getting robbed by not having access. Someone fix this
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Useless if you can’t get an initial password
I should be able to give 0 stars if I am not able to even get an initial password. I joined Workout Anytime over a week ago and have been trying ever since to get an initial password. I’m using the same email address they used to send me the initial agreement documents and even went as far as copying and pasting it into the initial screen. I’ve deleted and reinstalled the app, I had the Gym employees verify my email, I’ve had the Gym employees confirm I’m doing everything correctly, I sent an email to the tech support email address listed in the App Store and have yet to receive a response from anyone.
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Logging in issues
App is horrible. And reading 2 year old reviews on the app. Workout Anytime obviously doesn’t care to fix its technical issues. Bc I’m having and been having the same issues everyone else has complained about when trying to log in or retrieve the reset email to log into my account. I’ve called the gym and they forcibly had to send me the reset link to my email and it still didn’t log in after resetting the password.
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