WorkWave Mobile

WorkWave Mobile

by WorkWave LLC

15 ratings
8 reviews

Archived App (Last seen on 1 Apr 2025)

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

  • Released
  • Updated
  • November 6, 2015
  • August 8, 2024
WorkWave Mobile screenshot #1 for iPhone
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WorkWave Mobile screenshot #8 for iPhone
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About

This app connects field technicians with the office, allowing them to manage schedules, access customer information, and record work details. Technicians can call customers, get directions, capture leads, and track time spent on jobs and breaks.

Seamless office connectivity
Schedule management
Customer account access
Work order history
Capture new leads
Time tracking
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What's New in WorkWave Mobile

1.8.2

August 8, 2024

• When a work order is assigned to a team, the team’s name will now display on the work order • PDFs that have been uploaded by WWS web are now displayed within the media gallery • Bug fixes and performance improvements

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User reviews

Horrible

If you like a program that makes everything cumbersome and non intuitive then sign up to waste your time and money. This whole program is a joke, I’d actually rather use a pen and paper.

Good in theory.....not so good in the field

Everyday it helps me get from A to B, updates well, and is useful with notes and photos. Love these parts as they make my job simple and it’s efficient. ABSOLUTELY CANNOT STAND the fact it logs me out 2x minimum per day, glitches my time reports at least twice a week, doesn’t save notes time and time again, and is a pain to look on the next day in the calendar section as it instantly kicks me out. This has been persistent for 1 whole year! Fix it! I will definitely come back and give it 5 stars and a better review. Thank you.
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Response from developer

Hello - thank you for writing and we're very happy you've found the product useful and beneficial. We've passed along your comments and issues to the developers and are working to correct the problems. If you continue to have these issues please call (800) 762‑0301.

When it works it’s 5 stars

If it works it’s great very helpful with my day. Love using the dispatch board to make my guys schedules more efficient. But out in the field I have issues with it which seems like every other week sometimes for days at a time and the only solution I’m ever given by the team at WW is to delete it and redownload the app which works half the time. I’d give them 5 stars if they fixed the issues I’ve been having for 3 years
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Pictures do not upload

I have to delete the app and download it multiple times to try and get pictures of any size to upload. Definitely the biggest problem with this app

Response from developer

Hello, thank you for your feedback. This is a known bug and we are working to get out a release ASAP. We apologize for the inconvenience.

Uploading

I have to keep deleting and re -downloading this app because it will stop uploading pictures, a key part of my job and reason for having this app.

Response from developer

Hi Almaren, Thank you for your feedback. This is a known bug and we are working to get out a release this month. We apologize for the inconvenience.

Developer apps

FAQ

What is WorkWave Mobile used for?

WorkWave Mobile connects field technicians with their office, enabling them to manage schedules, access customer information, and record work details like time spent on jobs and breaks.

Is WorkWave Mobile free to use?

Yes, WorkWave Mobile is available for free. It does not have any in-app purchases or advertisements.

What devices does WorkWave Mobile support?

WorkWave Mobile is available on iPhone and iPad devices. It is designed for users who need mobile access to their work management tools.

How often is WorkWave Mobile updated?

The latest version, 1.8.2, was released on August 8, 2024. This indicates the app is actively maintained and updated by the developer.

What is the age rating for WorkWave Mobile?

WorkWave Mobile has an age rating of 4+, making it suitable for a wide range of users. This rating suggests general content appropriateness.

Can WorkWave Mobile help technicians find customer locations?

Yes, WorkWave Mobile provides directions to the next appointment, helping technicians navigate efficiently to customer service locations.

Does WorkWave Mobile allow technicians to capture new business opportunities?

Yes, technicians can capture new leads in the field and up-sell service offerings directly through the WorkWave Mobile application.

What kind of customer information is accessible in WorkWave Mobile?

Technicians have full access to customer account information, work order history, service location photos and sketches, and work order notes within the app.