Crashes
I can’t believe something like this could exist in 2023!
Specific issues:
Teams. In order to qualify for group activities I need at least 3 people on the team. I figured I cannot gather 3. I want to quit/delete the team I created - to don’t see how. I browsed a 3 pages of teams - all of theme were 1 person teams. Looks like people created them and cannot get out of it now.
Selecting sports activity. Why I cannot shortlist when I start typing the activity? Each time it’s this scrolling.
In browser usability. I have a feeling developer never used the service in Safari on a smaller screen iPhone. Disaster. Buttons not responsive for clicking - when you add 3 activities per day “convert and save” becomes irresponsive. Scrolling does not work properly - opens an earlier closed trivia window instead of actual scrolling.
Response from developer
I'm sory to hear you had a bad experience. Is there a certain feature you thought had poor usability? Any specific feedback you can provide will help us make improvements. Thanks!
Ok
Unreliable
Giving the developer of the app the benefit of the doubt, I reach out and email their support team but I never received a response from them.
Response from developer
I'm so sorry to hear that! Feel free to call our office directly at 1-800-326-2317 and we'll help you out.
Crash
Response from developer
Thanks for reaching out. The issue you're describing has been resolved. Can you please delete and reinstall the app?
Doesn’t work.
Response from developer
Thanks for reaching out. The issue you're describing has been resolved. Can you please delete and reinstall the app?
Doesn’t work—crashes instantly
Response from developer
Thanks for reaching out. The issue you're describing has been resolved. Can you please delete and reinstall the app?
The new update causes more glitches
Response from developer
Thanks for reaching out. The issue you're describing has been resolved. Can you please delete and reinstall the app?
Can’t even connect
Response from developer
Thanks for reaching out! We currently have a fix in review with Apple; we hope to have it published soon.
Not working with recent iPhone update
Response from developer
Sorry you're having trouble, Kelly. We currently have a fix in review with Apple; we hope to have it published soon.
