Unable to register
Not able to authenticate with my data
Sync with Fitbit not working
The app doesn’t sync with Fitbit so you have to track manually. There is a lot of room for improvements in this App.
There are lot’s of silly things
First it doesn’t recognise me.
Second, entering the birth date is nightmare - auto closing after every selection.
Third, entering the personal data - the bottom fields are covered by the keyboard.
This was a second attempt to start using this app, won’t try it anymore.
Second, entering the birth date is nightmare - auto closing after every selection.
Third, entering the personal data - the bottom fields are covered by the keyboard.
This was a second attempt to start using this app, won’t try it anymore.
Not great- the website was better
My company has used The Preventive Plan for many years. There are many problems with this app and it’s not as good as the website was. I often have issues signing on where it will tell me my password is not correct or not recognize my fingerprint. Also, I have my Fitbit connected. The website never had problems with counting my steps correctly from my Fitbit data. The app NEVER counts my steps or activity correctly. Even when I try to manually enter my data, most of the time it does not add it to my totals. I’ve sent messages about this, but just get told that they see that the Fitbit is connected to this app. I wish it was a bit more functional because I enjoy reading the tips.
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Love the Care Team
Having tried various weight loss apps, I like that the chat feature isn’t “canned” messages. I can tell I’m actually talking to a real person so I can ask more personalized questions. And the recipes are super easy to make, which my family is loving. All in all, I’m happy with this employee perk!
