Cigna Wellbeing™ vs Preventive Plan
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Cigna Wellbeing™
This app provides a centralized platform for managing health information, accessing medical professionals, and engaging in wellness programs. It offers telehealth services, counseling, assessments, and trackers to support lifestyle changes and improve overall well-being.
- Global Telehealth consultations
- International Employee Assistance Program
- Health and well-being assessments
- Personality and lifestyle focus discovery
- Guided health and lifestyle programs
- Health data trackers (BMI, blood pressure, etc.)
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One app for a smarter, healthier world. Health and well-being in our always on, digitized world isn't sitting in a doctor's office…it's not popping in a video about diet and exercise…and it's definitely not shuffling through papers to try and find the latest record of your health numbers… Cigna Wellbeing™ gives you control over your health information, easy access to doctors and health programs, and opportunities for lifestyle and wellness changes that matter…at home, work, or on-the-go…at the tap of a button. Features: (Available based on plan design) GLOBAL TELEHEALTH Connect through phone or real-time video with licensed and credentialed doctors Get answers to your health questions, diagnosis and treatment options Convenient appointment options INTERNATIONAL EMPLOYEE ASSISTANCE PROGRAM Connect 24/7 via phone with counselors Get help with home, work or personal issues Confidential service, cost-free ASSESSMENTS Kick off your experience with the health and well-being assessment Choose targeted assessments such as stress, sleep and activity to find out how you stack up Use your results to create healthy changes FOCUS Find your focus! Are you open to new experiences? Are you a risk-taker? Do you prefer routine? Psychological research suggests that your personality can influence your health. Answer a few fun questions to uncover your personality type and lifestyle focus Your personality plays a big part in making your focus take flight. Find your focus, and then use our programs and lifestyle activities to help you get active, eat healthier, sleep better, conquer stress, become more mindful, lose weight, and more. HEALTH & LIFESTYLE PROGRAMS Recommended programs guide you in simple daily activities Get guidance and tips from health coaches and work healthy improvements into your daily routine TRACKERS Your health numbers all in one place Monitor your progress with trackers for BMI, cholesterol, blood pressure, blood sugar, sleep info, and more Integration with your assessment activities Health is a team effort… We're more than just a health insurance company. Cigna is a global health service company--dedicated to helping the people we serve improve their health, well-being and sense of security. We make this happen through a broad range of integrated health care and related plans and services, and proven health and well-being programs that are targeted to the unique needs of our customers, clients and partners.
Preventive Plan
This app helps users build healthy habits through a gamified approach. It assesses lifestyle and biometrics to identify health risks and areas for improvement, offering personalized guidance from health coaches. Clinically validated programs aim for sustained behavior change and measurable health improvements.
- Personalized health plans (Pursuits)
- Gamified habit formation with coins and rewards
- Health assessment and risk identification
- 1:1 guidance from health coaches
- Health education articles and videos
- Tracking of weight, steps, and activity
- Sync with Apple Health and Fitbit
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We know habits make up 40% of our identity, so the Preventive Plan focuses on making healthy habit formation easier. You’ll learn simple skills and stack small behavior changes that all add up to a healthier you over time. Knowledge is power. We assess your lifestyle and biometrics, show you your health risks, and define areas to improve your overall well-being. It’s more than just an app! Our health coaches and care specialists provide health education and offer convenient 1:1 personal guidance, accountability, and encouragement on your health journey. All our programs have been independently validated and accredited for their performance in the field of preventive medicine. **Please note: The Preventive Plan® app is available only to eligible participants employed by a client or a member of a partner of U.S. Preventive Medicine. Check with your employer/provider to see if you are eligible to enroll. Looking for a population health management solution? Reach out to USPM to start offering the Preventive Plan® to your employees.** The Preventive Plan® empowers users to take control of their health through a gamified approach to the science of habit formation. Users choose from a list of personalized health plans, called Pursuits, which are designed to help develop skills necessary to pursue a healthier you. Completing tasks earns coins, and coins are redeemable for rewards—but the impact on the individual’s overall health is a bonus that’s far more incentivizing! This clinically proven approach establishes sustained behavior change while producing measurable health improvements such as weight loss, improved mood and energy levels, and reduced risk of chronic disease and costly complications. By signing up, participants can expect: • An in-depth onboarding survey that assesses your overall health and wellbeing • A Health Report Card with feedback on your current lifestyle, lab values, and health risks • A choice of Pursuits to work on—emphasizing anything from weight loss to stress management • Quick and easy access to a dedicated Health Coach excited to join you on your health journey! • Health education in the form of short, engaging articles and videos on anything from meal planning to managing social distancing • Quick quizzes to test your health IQ • Tracking of your weight, daily steps, and physical activity minutes • The option to sync data from other sources, including Apple Health, Fitbit, and popular health and fitness-tracking apps • And opportunities to earn coins redeemable for rewards paid for by your employer! We are more than just an app! Our whole-person, personalized approach combines personalized, one on one support from dedicated health coaches and care managers with the latest technology to help drive behavior change. By engaging with our Care Team, you can maintain momentum on wellness topics that are important to you, including stress management and diabetes prevention to exercise physiology and tobacco cessation. Regardless of where you begin on your health journey, your Care Team will be there to provide resources and encouragement every step of the way. Quotes Options: “My first meeting with my health coach exceeded my expectations, honestly. She was very thorough, very professional, understanding, and supportive. The session was very informative. I’m optimistic that I can now manage my health issue and be fine.” “The service has helped me to make multiple improvements. I would highly recommend to any other person with objectives for improving their health.” ‘My health coach allows me to process my thoughts without interruption... Our sessions are always time well spent. I'm grateful for her patience, and she always has something of value to add to the conversation. I always leave our session with a new insight and a new tool.” “I love the app it has helpful tips and videos and challenges to keep me motivated.”
Screenshots
Verdict
The clearest difference is review sentiment: Preventive Plan at 60% against Cigna Wellbeing™'s 3%. Preventive Plan also leads on rating (4.1 vs 1.4) and iOS requirement (12.0 vs 15.6). Cigna Wellbeing™'s advantage is ratings volume (91 vs 11). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Preventive Plan holds the better App Store score, 4.1 against 1.4. That said, the two scores are not equally well evidenced: Cigna Wellbeing™ has 91 ratings behind it against 11, so its average is the more settled of the two. Written reviews point the same way: 3% of Cigna Wellbeing™'s written reviews are positive against 60% of Preventive Plan's.
Cigna Wellbeing™ ships an update every 5 weeks, Preventive Plan every 2 months. The most recent releases landed on September 2, 2026 and August 21, 2026 respectively.
| Parameter | Cigna Wellbeing™ | Preventive Plan |
|---|---|---|
| Price | Free | Free |
| Rating | 1.4 (91 ratings) | 4.1 (11 ratings) — better |
| Positive reviews | 2.5% of reviews | 60.0% of reviews — better |
| Number of ratings | 91 — better | 11 |
| Update frequency | Every 5 weeks — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPod |
| Requires iOS | 15.6 | 12.0 — better |
| Further details — not scored | ||
| Size | 121 MB | 59 MB |
| Age rating | 12+ | 4+ |
| Developer | Cigna Corporation | U.S. Preventive Medicine, Inc |
Customer experience
Cigna Wellbeing™
Preventive Plan
Bugs and requests
Cigna Wellbeing™
Reported bugs
20 issues- Login button positioned below screen on some devices
- App freezes after entering OTP
- Crashes when attempting to join video calls
- Crashes when entering phone number for scheduling
- App crashes on startup after login
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- Login credentials accepted on website but rejected in app
- Appointment scheduling loops without completing
- Telehealth join function stuck on 'connecting'
- App crashes mid-consultation
- Terms & Conditions checkboxes off-screen on small devices
- Crashes on iOS 15.6 and other iOS versions
- Crashes when selecting appointment time slots
- MFA incompatibility preventing app access
- Form field auto-jump during input
- Inconsistent login error messages
- App opens wrong interface (Cigna Envoy instead of Wellbeing)
- Missing schedule consultation button after update
- Security question duplication in password reset
- Confirmation email not arriving during registration
- Contact us link non-functional
Requested features
15 requests- Face ID/Touch ID biometric login
- Remember login credentials functionality
- Policy information and digital wallet integration
- Benefit information access within app
- Claims submission capability
Show 10 moreShow fewer
- Doctor messaging and follow-up communication
- Prescription download and printing
- Email communication with doctors
- Appointment confirmation in device calendar
- Clear timezone display for consultations
- Screen rotation support
- Dark mode option
- Dependent member invite functionality
- Assessment progress tracking
- Support contact information in app
Preventive Plan
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Cigna Wellbeing™
No in-app purchases
Preventive Plan
No in-app purchases
Questions
Is Cigna Wellbeing™ free?
Is Preventive Plan free?
Which has better reviews, Cigna Wellbeing™ or Preventive Plan?
Do Cigna Wellbeing™ or Preventive Plan have ads?
Which is updated more often, Cigna Wellbeing™ or Preventive Plan?
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