Why No Password Protection???
This app needs not only password protection but also REAL second factor authentication (ex. a Passkey option, Authenticator app, security key…etc).
Get ready for yet another data breach due to laziness or ignorance on the part of app developers. Sad.
Response from developer
We truly appreciate you expressing your concern. Protecting your personal health information is our number one priority. Please know that no personal or health data is ever stored on the app or your device. The app simply provides a secure connection to our platform, where your information is encrypted in transit and at rest and safeguarded under controls that meet or exceed HIPAA, SOC 2, and URAC standards. Your current login process is secure and intentionally designed this way to reduce risk by keeping sensitive data off your phone. We do intend to add features like biometric login, face id and passkeys in the future. These would make things more convenient, but your data is already protected at the highest level. We're sorry our app left you feeling uneasy, and we appreciate you sharing your feedback. If you'd like, someone from our technical team would be happy to walk you through exactly how your information is secured.