I was rooting for you
Response from developer
Thank you for taking the time to provide your feedback! We recently made several improvements to the mobile app and will be pushing them live soon. That said, so we can better assist you, could you please message us at help@writerduet.com from the email on your WriterDuet account and provide more details about the glitches you're encountering? We look forward to hearing from you so we can get you back to writing smoothly ASAP!
Only Three Scripts
I mean it’s alright but…
Response from developer
Thank you for notifying us of these issues! So we can better assist you, please message us at help@writerduet.com from the email on your WriterDuet account. We look forward to hearing from you so we can get this resolved for you ASAP!
Very strange please update
Response from developer
Thank you for notifying us of this issue! So we can better assist you, please message us at help@writerduet.com from the email on your WriterDuet account. We look forward to hearing from you so we can get this resolved for you ASAP!
The beat
Great on desktop, but...
Response from developer
Thank you for taking the time to provide your feedback! It sounds like your script is caching an old version of a line that no longer exists, so the app is getting confused about what page the cursor should be on or what text to enter. Could you try logging into a private or incognito browser window (usually found under your browser's File menu) to see if the same issue reproduces for you there? If things are working in the private/incognito browser and all of your work looks up to date, go back to the mobile app and log out. Logging out will clear your local cache and let you sign back in to a fresh instance of the app! Log back into your account and things should be resolved. If you're still having trouble after taking those steps, would you mind emailing us at help@writerduet.com from the email on your WriterDuet account so we can troubleshoot this further?
I love the product but am dissatisfied with the app
Response from developer
Thank you for taking the time to share your feedback! Syncing issues between devices typically indicate a caching problem. If you log into a private/incognito browser window and all your work looks up to date there, can you go back to your regular browser/app on all of your devices and fully log out via Help > Logout? Logging out will clear your local cache and let you sign back into a fresh instance of the app. If you're still having trouble, please email us at help@writerduet.com from the email on your WriterDuet account and we'd be happy to assist further!
Language switching is not working on my iPad and iPhone
Good, not perfect
It’s great but-
Cool
Worst experience
Bugs and bugs
Horrible
Missing 1 essential tool
Response from developer
Thank you for taking the time to provide your feedback! Unfortunately, cards currently are not expandable, editable, or moveable on mobile/tablet devices. That said, we absolutely understand why being able to use cards to rearrange scenes on your iPhone/iPad is valuable to your workflow and have passed this along to our development team to consider when making improvements to the app. While they can't guarantee a specific timeline on when this will be an available option, it's on their radar. We appreciate your patience and understanding!
Love the app
Like for one, when I copy something from another document that I have my story idea in. And I want to paste it within the app on either iPad or iPhone. The app, either a glitches, and then adds extra lines, or B kicks you straight out of the app and adds extra mind that you cannot delete once you exit the app to restart.
In my opinion, that’s just the biggest issue. Because it’s gonna slow us down, especially for trying to write a script.
Response from developer
Thank you for taking the time to share your feedback! This definitely sounds strange. Can you try logging into a private/incognito browser window to see if this copy/paste issue persists for you there? If not, and if all your work looks up to date there, can you go back to the app on all of your devices and fully log out via Menu > Help > Logout? Logging out will clear your local cache and let you sign back into a fresh instance of the app, hopefully resolving this issue going forward. If you're still having trouble, please email us at help@writerduet.com from the email on your WriterDuet account and we'd be happy to assist further!
Doesn't Work with iOS
Response from developer
Thank you for taking the time to provide your feedback! It sounds like your script is caching an old version of a line that no longer exists, so the app is getting confused about what page the cursor should be on or what text to enter. Could you try logging into a private or incognito browser window (usually found under your browser's File menu) to see if the same issue reproduces for you there? If things are working in the private/incognito browser and all of your work looks up to date, go back to the mobile app and log out. Logging out will clear your local cache and let you sign back in to a fresh instance of the app! Log back into your account and things should be resolved. If you're still having trouble after taking those steps, would you mind emailing us at help@writerduet.com from the email on your WriterDuet account so we can troubleshoot this further?
Buggy but useable
Response from developer
Thank you for taking the time to provide your feedback! It sounds like your script is caching an old version of a line that no longer exists, so the app is getting confused about what page the cursor should be on or what text to enter. Could you try logging into a private or incognito browser window (usually found under your browser's File menu) to see if the same issue reproduces for you there? If things are working in the private/incognito browser and all of your work looks up to date, go back to the mobile app and log out. Logging out will clear your local cache and let you sign back in to a fresh instance of the app! Log back into your account and things should be resolved. If you're still having trouble after taking those steps, would you mind emailing us at help@writerduet.com from the email on your WriterDuet account so we can troubleshoot this further?
Why do you have to pay
Syncing issues
Response from developer
We appreciate you taking the time to provide your feedback and completely understand how important seamless syncing is while writing. Our team has been actively working with you via email support, and we're doing our best to get this resolved for you. We have shared updated instructions again via email. We encourage you to review those steps at your earliest convenience, as they may help resolve the issue entirely. We are confident this is a caching issue, and if you take the steps we've provided to log out of all devices, you should be good to go. If not, please let us know and we will continue troubleshooting this with you. We're committed to improving your experience on both desktop and mobile!

