The App not the service.
The bus service has been between very good and phenomenal for the 7 years we have used it. The app however is hot garbage. Always down or incorrect. I only use it when absolutely necessary.
Non Functioning App
Tried to register student info more than 10x but still cant make it through w/o app crashing
Lots and lots of bugs and crashes
Half the time the app doesn’t work right. There’s zero customer support trying to get things fixed let alone understood. It’s a monopoly in SG so parents have no choice this non functioning app.
Inaccurate, no way to contact
App does no good when driver doesn’t activate tracking in the bus. On top of that, the bus is habitually 15-20 min late. And finally, all this would be much appreciated if the app allowed messaging so that the bus company can let us know when bus is running late and we can contact them when there is a problem.
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Works great
Love the improvements. Realtime map and notifications
Bugs problems all the time
Lousy apps. Always “Opps something went wrong” popping out. I guess they must had hired those cannot make it IT people to write kid’s play apps? To the owner of WTS, did you get someone from high school to program this idiotic apps?
New WTS parent app
Online payment does not exist in app.
No support if app have issues
No support if app have issues
