Unable to process order
It keeps showing IP address is greater than configured amount. All of my friends had this issue. Fixed it please!
FIX YOUR APP!!!
been broken foreverrrrr fix itttttttttt
Not letting me save info
It keeps telling me to add a birth month and zip code and when I do it won’t let me save.
Can’t Input City
Can’t input city for account setting even though it keeps annoyingly spamming it in your face to input your city. My partner had this issue too.
Cannot redeem reward
There no way of redeeming your reward. Tried customer service and never got a response.
App is NOT functional most of the time BUT…..
App is not functional most of the time BUT the QR code & points usually work.
Bug filled app, often stalls at placing orders + won’t go through at the final step. Constantly resets card info, favorite location, favorite drink info.
I hope they fix it because its more convenient yo order for pick up and easier on the employees too I think.
THAT said, WUSHILAND rewards are the BEST! Oolong tea is strong and DELICIOUS! Their new Matcha drinks are YUM! Mini pearls are always fresh. Grapefruit drink is refreshing. Ive never been disappointed coming here taste wise and their employees work hard! San Gabriel location ftw.
Bug filled app, often stalls at placing orders + won’t go through at the final step. Constantly resets card info, favorite location, favorite drink info.
I hope they fix it because its more convenient yo order for pick up and easier on the employees too I think.
THAT said, WUSHILAND rewards are the BEST! Oolong tea is strong and DELICIOUS! Their new Matcha drinks are YUM! Mini pearls are always fresh. Grapefruit drink is refreshing. Ive never been disappointed coming here taste wise and their employees work hard! San Gabriel location ftw.
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App is NOT functional most of the time
Bug filled app, often stalls at placing orders and it won’t go through at the final step. App constantly resets card info as well as favorite location and drink info.
Great when it works but its super rare.
Great when it works but its super rare.
Once you make a account that’s it
You can’t change ,email , number, or name. Can only change the zip code which is not relevant when geo location auto detects already
Needs to be useful as an app
Barely a reskinned webpage; hard to use as an app. It really needs to support AppleWallet and make it easier to use & pay. Starbucks app has set the watermark for these apps
Needs to be useful as an app
Barely a reskinned webpage; hard to use as an app. It really needs to support AppleWallet and make it easier to use & pay. Starbucks app has set the watermark for these apps
Unable to Redeem Reward Points and Access App Support
I downloaded the app to track my orders and easily redeem reward points. However, I unable to redeem my reward points for my last two visits. Rep unable to help me. Also, the “Help and Feedback” button within the app isn’t working, so I’m unable to raise this issue directly. What’s the use in accumulating reward points when I unable to redeem it.
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Issues with saving info
Can’t save city in profile, so all the other required info that can be imputed can’t be saved. At least the account is earning points.
Invalid Credentials
It won’t let me log in and it also won’t reset my password
Password Reset Performance
Unable to effectively reset my password since there’s a delay in sending the password to phone number which is expired by the time it’s sent.
Fix save issues
Please fix the issue where the app doesn’t save favorited locations, drinks, and card info. Someone else has mentioned this too and I’m having the same problems, where the app will remember the information for about a week and then wipe it clean afterwards. It does save your points though, at least.
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Long load time
Takes forever for the menu to show up. Check out process takes long time for no reason
Update your slow app
Can’t start order. Stuck on loading screen. There is no other running in the background. IP 14 pro max.
Awful app
Terrible
Love the app but…
Love you can order ahead. However, I try to login on my other devices but didn’t work. It keeps saying invalid credentials. Reset the password - not working.
Does this app only work on one device?
Does this app only work on one device?
Tea is great
Please change default auger level to 100% instead 120. It’s annoying to change every time.
