Sign out issue
This app constantly logs you out. The problem with this is that you need to be logged in with the keys downloaded in order to access the building, choose a floor in the elevator, access amenities, access your room and others. Best one so far is when you get in the elevator and the doors close. The floor selector isn’t working and you realize oh, of course! The app logged me out again! You would think you would be able to click the door open button in order to get out of the elevator on the floor you got on in order to get the cell or wifi service to have your phone be able to log in to the app to restart the process of getting your keys but no, the elevator is locked until someone else comes along and calls it. Such a safety issue let alone a hindrance of being a member or living at X Denver
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What I should have expected
The application causes more pain than it does good. I get automatically logged out of my account all the time so I need to sign in on my phone and redownload the keys just to open my door. I recommend just carrying your key card around at all times which is annoying but it’s better than using the app.
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It does the job well
Been using it for 6 months. All the features work properly, and smoothly. I’ve only seen it crash twice when I got to my front door and I reboot and get back to my key in about 2-3 seconds. Yes that’s annoying but it’s like messing with your keys trying to getting it in the key hole. Very rarely it happens but it does.
Always having access to your location isn’t the best feeling. If you go into your permission settings on the iPhone. It does have a statement saying they are not storing the data, the privacy policy doesn’t exactly back that up. They still reserve the right to sell data within the past 12 months. That is something you can opt, btw.
Since I’ve had the app I’ve only seen improvement!
Always having access to your location isn’t the best feeling. If you go into your permission settings on the iPhone. It does have a statement saying they are not storing the data, the privacy policy doesn’t exactly back that up. They still reserve the right to sell data within the past 12 months. That is something you can opt, btw.
Since I’ve had the app I’ve only seen improvement!
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Some nice ideas. Some unacceptable ones.
The app forces you to have location services set to always on to access basic Bluetooth keys.
For an app that is required to access your apartment, this is not acceptable. Privacy issues aside, this drains the battery of my phone, degrading its capacity over time and generally causing me to hate this application.
Which is a shame because there are some nice features.
Key sharing, event booking, room booking…
A bit slow for these tasks sometimes, but hopefully it will improve.
Just get rid of required location sharing guys it’s awful.
For an app that is required to access your apartment, this is not acceptable. Privacy issues aside, this drains the battery of my phone, degrading its capacity over time and generally causing me to hate this application.
Which is a shame because there are some nice features.
Key sharing, event booking, room booking…
A bit slow for these tasks sometimes, but hopefully it will improve.
Just get rid of required location sharing guys it’s awful.
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Make it easier to unlock you door
It it very cumbersome to use this app to open a door. Providing an integration with iPhone shortcuts to allow the automation of the ‘unlock’ ..(big green button) would allow me to automate unlocking my door with a double or tripple back tap.
The messaging app is wonky.
Remote unlock requires (the same) authentication code at least a dozen times a year….always happens when you hands are full and the regular lock is not working.
Most residents just use the card now. Less hassle.
The messaging app is wonky.
Remote unlock requires (the same) authentication code at least a dozen times a year….always happens when you hands are full and the regular lock is not working.
Most residents just use the card now. Less hassle.
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