Xap Smile - For Guardians

Xap Smile - For Guardians

by XAP TECHNOLOGIES PTY LTD

333 ratings
91 reviews
Free

Details

  • Released
  • Updated
  • August 14, 2020
  • May 21, 2026

Features

Xap Smile - For Guardians screenshot #1 for iPhone
Xap Smile - For Guardians screenshot #2 for iPhone
Xap Smile - For Guardians screenshot #3 for iPhone
Xap Smile - For Guardians screenshot #4 for iPhone
Xap Smile - For Guardians screenshot #5 for iPhone
Xap Smile - For Guardians screenshot #6 for iPhone
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About

This app allows parents to monitor their child's early childhood activities shared from childcare centers. It facilitates communication with staff, enables sharing of photos and daily updates, and manages digital check-ins and paperless billing.

Monitor child's daily activities
Receive photos and updates
Message childcare staff
Digital check-in/out
Paperless billing and payments
Invite family members
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What users say

See all reviews

What's New in Xap Smile

4.4.4

May 21, 2026

Bug fixes and performance improvements.

User reviews

Unnecessary details are asked that compromise your privacy

App is asking way more unnecessary details that too as a mandatory like religion, culture, court order, at home or not home. These raise serious concerns about App safety! One hack and the app is a recipe for a disaster waiting to happen where millions of children data can be leaked! If the day care has been already provided woth such information and centrelink then why the App is requesting these information and why???
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Why are centres signing up for this?

Constantly being logged out of the app so not notified of events and can’t see what’s happening for my child in real time - which is precisely the purpose of this app. Oh and even their “contact support” section on their website doesn’t work!

No signal??

I am on full bar 5G or sometimes with strong wifi. It won’t log me on by saying “please check your connection”.
Always end up using the website.

Speechless app

The app is so glitchy. Feel sad my son’s school has selected such glitchy app.

Not working

Have you ever tested before releasing

Developer apps

User experience

🐞

Reported Bugs

16 issues

App freezes on opening/login screen

Bug

App fails to load past introductory screen

Bug

Persistent login required every session

Bug

Child profiles disappearing from account

Bug

App crashes after recent updates

Bug

Loading screen hangs indefinitely

Bug

Notifications stop working without user changes

Bug

Photos fail to load or appear blurry

Bug

Booking information not saved/refreshes to old dates

Bug

Payment/billing system errors and connection failures

Bug

Unable to add guardian email addresses

Bug

Profile field editing restrictions

Bug

Authorization errors on login

Bug

Screen overlapping and calibration issues

Bug

App unresponsive when adding contact details

Bug

Inconsistent behavior across multiple devices

Bug

Requested Features

12 requests

Persistent login/saved credentials

Feature

Bulk booking for multiple children

Feature

Proper booking cancellation feature (not just absence marking)

Feature

Bulk profile updates for entire family

Feature

Face ID or biometric login option

Feature

Improved notification system reliability

Feature

Better photo quality and loading

Feature

Responsive customer support within the app

Feature

Desktop-quality experience on mobile

Feature

Multi-guardian profile management

Feature

Accurate billing and payment processing

Feature

Offline functionality

Feature

FAQ

What does the Xap Smile app do for parents?

The app allows parents to monitor their child's early childhood journey by providing real-time updates on activities, photos, and communication with childcare staff. It also facilitates digital check-ins and paperless billing.

How can I stay connected with my child's childcare center?

You can stay connected by receiving daily updates and photos directly to your mobile device. The app also allows you to easily message your child's staff, strengthening the connection between home and learning activities.

Is there a cost to use the Xap Smile app?

Based on the provided information, the app is offered for free. There are no mentions of subscription fees or in-app purchases for core functionalities.

Can I manage who sees my child's information?

Yes, you can invite other family members, nannies, or grandparents to engage with your child's activities. You have control over what these invited individuals can do and see within the app.

How does the digital check-in feature work?

The digital check-in feature allows for easy check-in and check-out of your child. You can set passcodes for security and add approved adults who are authorized to pick up your child. The app will show when your child is checked in or out.