Xfinity Stream User Reviews

Customer Experience

Positive experience18.0% of reviews
Neutral8.7% of reviews
Negative experience73.4% of reviews

~ Based on 1,374 written reviews from the US App Store.

What users say

Is Xfinity Stream Safe?

Xfinity Stream appears safe based on user ratings. AppsHunter Safety Score for Xfinity Stream is 92/100.

This assessment is based on 259,797 user ratings, with an App Store average of 4.6/5.

Safety Analysis

91.5% of ratings point to a safe experience
2.2% of ratings suggest some concerns
6.4% of ratings point to a risky experience

~ Based on 259,797 App Store ratings for Xfinity Stream.

Is Xfinity Stream Legit?

Xfinity Stream appears to be a legitimate app. AppsHunter Legitimacy Score for Xfinity Stream is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Can’t use unless I am home !!

It is useless since I want to stream when I am not home !! If I am home - I’ll watch on my tv !!!

Chucky

I wanna watch Chucky

Trailblazers pre game

Why is there no way to set recording to play all of them with the games? They don’t record when all or live programming is set for trailblazers nba basketball.

White Sox playoffs

I pay way to much for internet and cable. Now I’m at work at it will not let me watch white Sox playoff game on tbs. Screw ypu guys

Poor technical support and functionality

Dealing with Xfinity is an endless series of calls to their tech reps, many who it is very difficult to understand. After spending hours working with them and restarting modems, reloading the App, etc there are still issues they cannot resolve. A current issue is their App will not allow fast forward/rewind on recorded shows on LG televisions. A tech rep did acknowledge there is an issue and said they have engineers working on it but could give no time horizon for when it will be resolved. I have been an Xfinity/Comcast customer for over 30 years, but running into way too many issues with their technology and internet outages where I couldn’t recommend them.
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In home WiFi to watch what I subscribe to???

Poor review. I am a member! I should be able to watch what I want to watch when I want to watch, where I want to watch it at!

Technical Difficulties

I have been having technical difficulties for over a year. It wouldn’t load on my phone or iPad or record anything on any device except my laptop. It finally started working on my phone recently. But when I download anything on my phone and return it so I can watch a recording on another device it still shows that it’s downloaded even though I returned it. This app needs so many improvements. For how much Xfinity makes I expected better. I’ve used this app for almost 4 years and I’ve been having difficulties for over a year now.
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Almost nothing I need works

I try to load the channel I want and it’s just a black screen. And if it does work, eventually it will end up at that black screen and stop working. Could very well be the worst app I’ve ever had to use.

Non functioning app

I have to start recording to be able use the app and stream tv.
The AI assistant was useless and frustrating, which is pretty on brand for Xfinity.
I am not happy
I pay too much money for things work, not be unable to use one of your services

Buffering

I used to love this app. I could catch up on everything through my DVR. As of a few weeks ago, it’s been buffering while playing. It will also, stop buffering, give an error message or start the show from the beginning. ITS SUPER FRUSTRATING. I’ve tried my iPad, MacBook, phone and Samsung TV. The only time I can watch my shows with no interruption is through the actual DVR, but who’s home 75% of the time to do that. And I made sure that all my systems are up to date. PLEASE HELP. With the fall season starting, I don’t want to continue to face this disappointment.
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Why do I have to be to stream on my phone

It doesn’t make sense to only be able to stream on your home WiFi if you’re paying for the cable service.

Ruined by unreliability

I use LOTS of streaming apps with no problems. Xfinity Stream has drops in the video constantly whether it’s live TV or recordings. It’s impossible to enjoy a show when the video stops working every 5 to 10 minutes.

Xfinity

The worst experience now that they force location only services can’t watch anything no matter what you do. TV services and streaming services are the worst experiences and biggest scams out there

Keeps crashing

Keeps crashing if I check a text or tilt my phone horizontal

Could be better

Wish i could watch local channels when im away from home

Can’t watch football

Trying to watch the bears vs. jets game today, but I can’t since I’m not home. It requires me to be on home WiFi to stream the game on my phone. Ridiculous to not let fans watch their team’s game just because they aren’t able to be home at the time.

Blackout out of Town

So I’m unable to watch my team (Baltimore Ravens) play because I’m out of town in Philly. But, I can’t watch the Eagles play because it’s blacked out for me on xfinity! Can’t win for loosing with this app! Gave it 3 stars because I should be able to watch either my home team or the local team.. but
neither team is unacceptable.
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Love this App!

I love that I can record the Ravens games. I can watch my favorite shows on the go

Home WiFi

Extremely disappointed that I was unable to watch the Yankee game while out to dinner with friends. It said I need to be on my home WiFi. We pay way too much to have this type of restriction.

Terrible

Terrible connection, in home WiFi for big sport events is the dumbest thing.