Xfinity Stream Reviews: Is It Legit?

Customer Experience

Positive experience17.4% of reviews
Neutral8.9% of reviews
Negative experience73.7% of reviews

~ Based on 1,434 written reviews from the US App Store.

What users say about Xfinity Stream

Is Xfinity Stream Safe?

Xfinity Stream appears safe based on user ratings. AppsHunter Safety Score for Xfinity Stream is 93/100.

This assessment is based on 269,416 user ratings, with an App Store average of 4.6/5.

Safety Analysis

91.5% of ratings point to a safe experience
2.2% of ratings suggest some concerns
6.4% of ratings point to a risky experience

~ Based on 266,093 App Store ratings for Xfinity Stream.

Is Xfinity Stream Legit?

Xfinity Stream appears to be a legitimate app. AppsHunter Legitimacy Score for Xfinity Stream is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Quality control needed

I swear everything was working now with this last update. I can’t use this stream app at all. Heck it won’t even work on my fire sticks. So right now I should just cancel cable because my cable box doesn’t work and neither do their stream apps. I even was like remove and redownload nope. And expensive this company takes every penny without quality control. I wish I had other options in my area. I might have to see if another company has moved in and finally drop comcast
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A lot of lag and others

The app doesn’t have many control options. It often lags and looses all sound while watching shows.

This is trash

I can watch the world series live in gibberish language but not in English

Unreliable

The only thing consistent about the performance is that it is unreliable. Playback issues include losing sound, buffering, dropping entirely. And what is the point of an app to allow me to stream if I can’t use it outside the home? So dumb. The technology exists, the consumers pay for the service, and Xfinity throttles it? Markets are no longer relevant and consumers expect to utilize the services they pay for wherever they may be.
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Useless

Whenever traveling, I'm not allowed to watch the streaming which I have paid for it is so frustrating. Cannot wait to get rid of this service.

Fix the bug that closes the app every time you delete a recording.

Great, but fix the bug that closes the app every time you delete a recording.

Overall experience

Playback doesn’t often work. Only some shows are available and different from my DVR.

StreamingCableSucks

It’s been years. The streaming channels via Xfinity cable freeze up wayyyy too often for what we pay, and for it being 2026. We used to host watch parties for big game when we had regular ol’ cable, but now we don’t because of the freezing channels. It’s really sad and your product should be better.
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This is appalling!!

I don’t understand why I can’t watch tv from my account on my phone. Having to connect to my home internet defeats the purpose of trying to watch something when I’m not home. Poor design concept.

Playback Errors

I once loved this app, but I dislike getting a playback error message while trying to enjoy some of my favorite channels/shows. Otherwise it’s convenient and comes in handy while away from home!

Worst Live Sports app ever

Possibly even worse than ESPN app. Constant buffering ….freezez, crashes, lag, and TAKES FOREVER to connect.for the $$$ paid to Xfinity, worry less about selling us a phone and make it better.

Xfinity app

The app doesn’t work well. Playback issues.

Constant Issues with Apple TV Version

We’ve tried everything to prevent the issues we’ve been having. Playback error messages require us to close the app and start over which also sometimes means that we need to log in again. It’s frustrating when you just want to watch TV!! Also, selections made in the filters are no longer being remembered. For example, the high definition channel filter no longer stays selected.

It has great potential but can be really frustrating!!
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Can’t watch all of a sudden

Not working

Steaming on Cellular devices

Half the channels won’t work unless you’re connected to your home WiFi. Which makes no sense. I’m currently at work streaming SNF and it’s only available in good ole Espanol. FYI! I don’t speak Spanish!

Won’t stay connected

In my garage keeps
Kicking me
Off saying I’m not on Wi-Fi

Why can’t I stream out of my house with other Wi-Fi?

Not happy at all

What’s the point?

If you stream unless you’re connected to your home WiFi, what’s the point in even having a streaming platform???

football

doesnt have all of the football games only select amount

Not reliable

Makes me want to go back to FIOS