xForFit User Reviews

Top reviews

SCAM!

takes your money and doesn’t allow you to cancel subscription!

Can’t cancel subscription

The app is not good. It doesn’t actually help you with meals. It’s just a bunch of suggested meals but it everything requires you to manually record everything yourself. It also doesn’t allow you to cancel subscription. When you go to the app and go to manage subscription they make you send a message as to why and when you do you get an email that said they don’t monitor that email and that if you need help to contact support team but there’s no clear way to contact them. You basically end up going in circles. It’s awful. Don’t waste your time.
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Response from developer

We can confirm the app provides a detailed guide on how to prepare the meals. Please make sure the cancellation email has not ended up in your spam/junk folder.

Might as well have no customer service

I tried it out but the options for recipes were pretty limited. It took me weeks to get my 1.99 subscription cancelled, and only after jumping through hoops. I’ve reached out three times to let them know they just charged me 39.99! And guess what? Only email automated responses that do not allow response. I’ve contacted through the app and their website. I’m going to have to go through my bank’s fraud dept. Do not recommend. Horrible service.
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Response from developer

Thank you for reaching out. If you are having difficulties cancelling through the app, you can cancel through the App Store > Settings > Subscriptions menu.

DO NOT SUBSCRIBE!

It is a scam. You cant cancel your subscription, they send you in a loop of between emails and the app! I had to ring my bank to cancel my card to stop the $49.99 payment coming out again. Plenty other apps available!! Do not buy or subscribe!!! Terrible app!

Scam

The was pretty poor, the recipes had to many ingredients so the shopping list was ridiculous. Then they don’t have a proper cancellation process in the app so you have to request cancellation then they sting you for another month before accepting cancellation.

Scam

No way to cancel and continue to get charged. Unable to cancel as they have directed through Apple subscriptions, multiple emails to customer support without response (and not in trash folder as I have checked), no way to cancel through the account online and now my account is deleted and I’m still getting charged. On top of that this app is basic with no added benefit.
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Response from developer

We are sorry to hear about your experience. You can open your Apple App Store app, got to your account in the upper right corer, select subscriptions from the list, find the subscription, tap it and look for the cancel button.

Took money from me

I believe I started a trial and then deleted my account and the app because I changed to a different product. They continued to bill me $49.99 AUD a couple weeks later without my knowledge.

Not worth it

The application shouldn’t be as pricey as it is for what they offer. And it is not easy to get a hold of customer service. When I finally did get some help, they were very rude.

Scam

This app has so much potential. I was enjoying it so much, despite it being very glitchy and locking up all the time. There is also no way of cancelling your subscription apart from a credit card dispute, so beware that this is a scam app.

Scam

This app does not appear to be designed for any useful function other than trapping customers who are interested in starting a calisthenics routine. User interface does not allow for a conversion from metric to imperial units, but automatically converts your imperial unit input when you sign up to metric. This cannot be edited. Further exploration of the app revealed that exercise and meal tracking is cumbersome.

I decided that I wanted to cancel my subscription because I felt I had been duped after admittedly not properly vetting the app. The only way to cancel your subscription is to send a message within the app. I’ve sent numerous messages to cancel. My subscription. over the last three weeks, and I have not received a single response.

To any prospective users, please look at the reviews, and note that this app has m a net one-star rating, including my own.

To the xForFit team – I look forward to your response to this review, as it seems your internal customer service messaging platform is an insufficient method to contact you.
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Response from developer

Thank you for your feedback, we will forward your recommendations to the dev team. On the topic of the subscription, once the subscription cancellation request is confirmed an email is sent with the cancellation link. Please make sure the email has not ended up in your spam/junk folder. Alternatively, you can also cancel from the settings menu in your app store.

Do not download

Stupidly downloaded this and did the free trial. After multiple attempts to contact them to cancel my trial (because the only way to cancel a subscription is by sending them an email through the app???) my requests were ignored and money was attempted to be taken from my account, which my bank blocked and in turn blocked my card. Still trying to get my account cancelled without being scammed any further. Avoid at all costs
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Scam

I have tried to cancel this multiple times and am still getting charged monthly.

Can’t cancel

I requested to cancel
Via email. There is no way to cancel as they do not respond and then charged almost $150.00. No response and no way to cancel. Beware!

Scam. Hard to cancel

I submitted a request to cancel my subscription on Sept 9th. I received an email verification that my request was received. Today was charged again almost $40. This is a scam. They don’t honor cancellation requests.

Response from developer

We are sorry to hear about your experience. After your initial request on September 9th, we sent a reply with the necessary steps/links to complete the cancellation, but it seems that email may have ended up in your spam or junk folder. To resolve this immediately and ensure no further charges, you can cancel directly through Apple: Go to your phone's Settings → Tap your Apple ID/Name → Select Subscriptions. You can cancel the subscription there at any time. We are truly sorry for the trouble and confusion this has caused.

Xforfit

Easy to use. Good choices for meals

Immediately stopped working properly

I wish I had read the reviews before purchasing this product. Within two days when I tried to log in it said I didn’t have a diet plan. It made me take the quiz again and then made me try to buy another plan. When I hit restore purchases it says there are no purchases associated with this account. My bank account says otherwise. I will be contacting the developer to cancel tomorrow and they better not make me jump through 1000 hoops. Very disappointed.
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Response from developer

Thank you for reaching out. The login option can be found in the upper right corner of the app's homescreen.

Scam

It shows basic foods? Even the pictures with recipes don’t match and they circulate 2 workouts. When you try and cancel they make you jump through 1000 hoops. DONT DO IT!

Response from developer

Thank you for reaching out. The amount of recipes is based on your choices during the quiz. You can edit your choices from the drop down menu in the upper right corner. You can contact support to update your physical activity and workouts. You can cancel your subscription through your Appstore subscriptions tab.

Incrível

Aplicativo incrível, funciona muito bem e está me ajudando com minha rotina fitness! Vale a pena

Estou gostando

Poderia ter uma variedade maior de legumes e verduras.

Not worth it!

Absolutely no support. Don’t waste time or money!! Zero stars!

Response from developer

Hello, thank you for reaching out. You can contact our Support Department over at support@xforfit.com.