Xthings Home(formerly U home) User Reviews

Customer Experience

Positive experience52.3% of reviews
Neutral12.3% of reviews
Negative experience35.4% of reviews

~ Based on 486 written reviews from the US App Store.

What users say

Is Xthings Home(formerly U home) Safe?

Xthings Home(formerly U home) appears safe based on user ratings. AppsHunter Safety Score for Xthings Home(formerly U home) is 92/100.

This assessment is based on 7,789 user ratings, with an App Store average of 4.6/5.

Safety Analysis

90.1% of ratings point to a safe experience
3.3% of ratings suggest some concerns
6.7% of ratings point to a risky experience

~ Based on 7,789 App Store ratings for Xthings Home(formerly U home).

Is Xthings Home(formerly U home) Legit?

Xthings Home(formerly U home) appears to be a legitimate app. AppsHunter Legitimacy Score for Xthings Home(formerly U home) is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Super!!!

Vraiment très satisfait de votre produit!!

Fonctionne très bien

Je vais vous recommander sans hésitation!!!

Works great

Works great so far!

Auto Unlock doesn’t work in the app

App overall works pretty well and is easy to use but the Auto Unlock feature doesn’t work for me. The home and away modes don’t activate correctly and doesn’t work correctly most of the time.

Great stuff

Pretty great stuff

New Name of app not good

Don’t use the app that much as the lock just works good. When I go to use the app though I can never find it because I Can never remember the name of the app as the name has no relation that I can think of to the brand of the lock, Ultraloq.

Home locks

I love the system it’s so practical and functional

Good

Happy about it

Great

Great app

Unreliable home safety

This is my first app review though I’ve had an iPhone for a long long time. The app for the lock just does not work well. It keeps disconnecting. There is no scheduling feature (eg you cannot automatically lock the door at midnight as a piece of mind). You will waste a lot of your time with the app, the locks, the bridges. The Alexa skill is totally unreliable. Just look online at users’ forums. A malfunctioning app means your house is left unlocked when you thought it was locked.
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Auto unlocked doesn't work

Auto unlock worked flawlessly until the latest update/firmware update… now I can't get it to work at all… I disabled it deleted the app reinstalled it and now I can't get it to connect to set up the auto unlocked says the connection failed also deleted the lock from my app and now I can't re-add it.. factory reset to no avail.. this is getting worse by the moment HELP
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Not working

Won’t give me a verification code to my phone so I can start mine up

Casa

Casa

App crash when new update

I use the lock for month without an issue, when I update a new update the apps start crash. And can’t revise the old app
Now I’m stuck with this lock…

Works but has bugs

The deadbolt widget is one of my favorite features but it will randomly stop working. The only way I have found to fix is to delete the lock from the app and reconnect it. Not the end of the world but kind of annoying if that’s your favorite feature like me

App crashes

App crashes immediately after signing up and logging into my account.

App doesn’t work

The app doesn’t always work 100% of the time. Sometimes when using it will give a failed to connect to server or unable to get token error message

New update has problem

New update cannot connect to the server

Cheap App

This app is very clunky. Currently stuck in an infinite loop. Can’t log in, says user doesn’t exist. I did the register…says account already exists. Total garbage.

Great lock

Easy to use and install

XThing app Updated July 2026… NO BUENO

I have no complaints about my Uhome/UBolt locking device and app as it has served me well for 4 years 2022-2026 with NO PROBLEMS. My compliant centers around the latest Uhome /XThings app update. The Uhome/XThings developers pushed an update July 2026 and now my app will not open. I press to XThings icon AS USUAL, it starts to open and quickly goes back to the icon. Please push another update to fix this problem or direct me on how to undo the last update. Thx🫤
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