No longer connects to s1
Won’t find the S1 and on the rare times it does immediately loses connection
No update in a year
This app hasn't seen an update in a year. It lacks support for newer xTool devices and that will include their new Omni O1 UV printer soon. Not everyone owns or needs to own a Mac laptop. If you're going to support Apple users, support both iOS and MacOS equally.
Firmware Broke It
Since a firmware update in Spring 2026, the photo registration no longer works. This was confirmed to me by support who says the app needs to be updated. Until the app gets updated, a massively important feature is not usable in the hardware, making this expensive tool less functional.
No cloud support
I was hoping to tweek files developed on my computer but no access to anything but XCS
Worthless app
Doesn’t support newer Xtool products
App does not pair with M1 Ultra
Someone from support from xTool named Mac said on Reddit the new firmware doesn’t support app connectivity anymore
Literally can’t use the snapshots feature anymore which was a main selling point of the machine
Literally can’t use the snapshots feature anymore which was a main selling point of the machine
Preview needs work
The snapshot preview works half of the time, very spotty.
Newer engravers not supported
I just bought the F2, tried connecting to the device through the app, but the app doesn't even show an option for the newer engraver models. As a leader in the laser engraver industry, this app should be updated to support their own products.
It has been over a year since the mobile app's update
It has been over a year since the mobile app's update
Outdated software
This app doesn't have any of the newer xTool products like the F2 Ultra. It's extremely disappointing. Almost as disappointing as my entire experience with xTool has been. Months of grief and frustration with never ending email chains and bottom feeder customer service agents that can ONLY pass you along to the "Back Room" customer service team that then passes you along to someone else. The on hold music is purposefully irritating to the point where you either end up hanging up or contemplating su!c!de
Show more
Beginner friendly
Love how easy it is to use. I just wish it would keep all the projects regardless of the de ice you log in to use. If I create something on my phone and save it, it will not show in the iPad or computer when logged in.
My first print
I was beyond stoked to finally try what I bought a year ago. I will say that I love my purchase because how easy this app is.
Xtool
Immediately receiving the machine its Apple software doesn’t work at all yet it claims online and everywhere it’s compatible with IOS YET I CANT DO ANYTHING FOR DAYS NOW OR EVEN FIND THE SAME SETTINGS AS IM SHOWN ON TUTORIALS
Fidgety, crashing mess
I love xtool and all its product. But fire whoever made this stupid app. It crashes every 2 minutes. It’s fidgety. Text and typing to engrave something is an absolute joke. It’s not made for phones, iPads or anything touchscreen. Beyond poorly optimised
Bonne application, mais bouton lecture manquant
Application intuitive et pratique pour préparer les projets, mais dommage qu’il soit impossible de lancer la gravure directement depuis l’application mobile. Ajouter un bouton “Lecture / Démarrer” (au moins avec confirmation de sécurité) serait un vrai plus pour gagner du temps. J’espère voir cette amélioration dans une prochaine mise à jour 🙂
Show more
Had to use mobile
Had to use mobile because buttons were not showing up on the iPad. Xtool needs to review their application for the iPad, especially when updates are done in Apple.
No f2 Ultra UV
No aparece la F2Ultra UV
No F2 support
Xtool F2 not supportee
Needs and update
Too outdated
Best thing I’ve done
I have an extra tool S1 40 W it is the absolute best thing I have ever spent money on and I currently have purchased an F2 ultra that came in today. Outstanding products thank you Ex Tool.
Queensboro Bridge
The detail was incredible
