Doesn’t work
Continually says cannot start a parking session in this location even though I have added payment method and in a valid zone
Service nul
Service plus cher que Seety et Indigo Neo. Aussi inutilisable si vous n’avez pas de Telephone belge et de compte bancaire belge. Autant dire zero sens commercial. Éviter.
Does not work
Way too many steps!
I’m not buying an house, I just want to pay my parking!
And after those too many steps, it just don’t work at all.
Do no download.
I’m not buying an house, I just want to pay my parking!
And after those too many steps, it just don’t work at all.
Do no download.
Scam
I wasn’t able to pay for parking with this app, in Amsterdam. I got the message “you’re not allowed to start a parking session in this location”, even for covered indoor parking.
They did charge me €1 however to “validate my card”. SCAM
They did charge me €1 however to “validate my card”. SCAM
Unreliable system
Showed system errors when I tried to end a session and then charged me the full price much later when I could access the system again
It doesn’t work
I have tried to used this several times and I get an error message when trying to complete set up. It is terrible.
CAN’T REGISTER!!!!
THIS APP IS ABSOLUTELY TERRIBLE!!!!!! IT FAILS TO COMPLETE MY REGISTRATION!!!! UTTERLY WORTHLESS APP!!!!
No credit for storing
I reported a storing online and when I received my bill they did not credit me. It’s impossible to contact them, their website is a maze of questions and links. When I tried to call I was on hold for over 30 minutes. If they would have credited for the storing when I reported it then I wouldn’t have to waste my time calling or leaving a review. Do your job. It has been over 30 days and the representative told
me that because everyone was on vacation they haven’t processed my storing complaint. He has does not know when they will process it, because those people are not in the office.
me that because everyone was on vacation they haven’t processed my storing complaint. He has does not know when they will process it, because those people are not in the office.
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No credit for storing
I reported a storing online and when I received my bill they did not credit me. It’s impossible to contact them, their website is a maze of questions and links. When I tried to call I was on hold for over 30 minutes. If they would have credited for the storing when I reported it then I wouldn’t have to waste my time calling or leaving a review. Do your job.
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No credit card payment? Wasting my time installing and setting the app
No credit card payment? Wasting my time installing and setting the app, no need to test further
Overcharging
It wouldn’t stop charging me
Cancel Issues
Tried to cancel multiple times. Beware it may be an issue for you as well. Please cancel my account!
How are foreign visitors expected to pay & park?
This app only works with Dutch bank accounts and does not accept credit cards
Bad service
In May of this year, I visited Brussels for two days with my family, traveling by car from England. For convenience, I used the Yellowbrick app to pay for parking. Everything seemed fine as I always paid for parking on time.
However, since June, I have been receiving monthly notifications on the second day of each month about an outstanding debt. The first time, the amount was €20, the next month it was €6, and today it is €3.8. I don't understand what these charges are for, as all parking fees were paid through the app.
This situation is causing me concern and frustration because I expected the app to function smoothly and transparently. I have not received any explanations or details regarding these charges, which only adds to my confusion.
I hope this issue will be resolved soon and that I will receive a clear explanation regarding the additional charges. For now, this experience has left a negative impression of the Yellowbrick parking service.
However, since June, I have been receiving monthly notifications on the second day of each month about an outstanding debt. The first time, the amount was €20, the next month it was €6, and today it is €3.8. I don't understand what these charges are for, as all parking fees were paid through the app.
This situation is causing me concern and frustration because I expected the app to function smoothly and transparently. I have not received any explanations or details regarding these charges, which only adds to my confusion.
I hope this issue will be resolved soon and that I will receive a clear explanation regarding the additional charges. For now, this experience has left a negative impression of the Yellowbrick parking service.
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Don’t bother in Holland if you don’t have a Dutch bank account
Set this up whilst visiting relatives. Let me use UK phone nr and UK address. At the end it asks for bank details. Only A Dutch bank account, no applepay or visa. Great not!!
Difficult to set up account
Trying to set up an account within 5 min is impossible. Terrible app to log onto while trying to pay for parking
Terrible app
It malfunctions most of the time, and you end up paying 50e for an hour of parking. And then? No customer service worth of this name.
Terrible app
It malfunctions most of the time, and you end up paying 50e for an hour of parking. And then? No customer service worth of this name.
The app is still rubbish
Every time I park it asks me to do a review!! Bizarre
Very unsatisfied
Yellow Brick has too many steps before you park and does not notify you if you are parked for a long time. I have multiple fines on behalf of start parking , confirm but then forgetting to press “DONE” so I think that I am paying but In fact I am not- a disaster Secondly the ‘notification ‘ that I am still paying is not often enough and should POP up on the screen of your phone instead of a tiny little red dot on your screen. I guess Yellow Brick doesn’t do that because they get ricn sleeping that way- people forget to turn it off and are not notified so sometimes I end up paying 70 euro for a day while I only parked for an hour. Summarized : There should be a much more simplified way to START parking and we should beNOTIFIED much SOONER and MORE NOTICABLE when we stand parked multiple hours so we are not paying in vain. A very dissatisfied costumer.
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