Avoid
Avoid. Terrible
Sucks
Awful
1 STAR — SECURITY CAMERAS SHOULD NOT MAKE YOU WATCH ADS
This is honestly one of the worst purchases I’ve made.
I bought security cameras so I could immediately see what is happening inside or around my home. Instead, when I get an alert and open the YI app, I’m forced to sit through advertisements before I can even access my own camera.
That is absolutely ridiculous.
If someone is entering my home, there is suspicious activity, or something is happening that requires immediate attention, I shouldn’t have to watch multiple ads before I can see what’s going on. By the time the advertisements are finished, the situation could already be over.
I paid for the cameras. I should not have to deal with an advertising obstacle course just to access the product I already purchased.
I understand companies need to make money, but putting ads between a security alert and the camera footage is completely unacceptable. Security cameras are supposed to provide immediate access and peace of mind—not make you wait around while the company tries to sell you something.
The fact that there are multiple ads and subscription prompts makes the experience even worse.
YI needs to understand the difference between monetizing an app and interfering with the fundamental purpose of a security product. If I receive a security alert, let me see my damn camera.
I would not recommend these cameras to anyone looking for a reliable home security system. The advertising alone has made me regret buying them.
I bought security cameras so I could immediately see what is happening inside or around my home. Instead, when I get an alert and open the YI app, I’m forced to sit through advertisements before I can even access my own camera.
That is absolutely ridiculous.
If someone is entering my home, there is suspicious activity, or something is happening that requires immediate attention, I shouldn’t have to watch multiple ads before I can see what’s going on. By the time the advertisements are finished, the situation could already be over.
I paid for the cameras. I should not have to deal with an advertising obstacle course just to access the product I already purchased.
I understand companies need to make money, but putting ads between a security alert and the camera footage is completely unacceptable. Security cameras are supposed to provide immediate access and peace of mind—not make you wait around while the company tries to sell you something.
The fact that there are multiple ads and subscription prompts makes the experience even worse.
YI needs to understand the difference between monetizing an app and interfering with the fundamental purpose of a security product. If I receive a security alert, let me see my damn camera.
I would not recommend these cameras to anyone looking for a reliable home security system. The advertising alone has made me regret buying them.
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Terrible
Terrible service . Cannot add camera to already purchased plan. They want you to buy another subscription
Changed everything after commitment of cameras
Do not buy cameras. They trap you in subscriptions and make it unmanageable to look at footage from your own cameras.
