Avoid
Avoid. Terrible
Sucks
Awful
1 STAR — SECURITY CAMERAS SHOULD NOT MAKE YOU WATCH ADS
This is honestly one of the worst purchases I’ve made.
I bought security cameras so I could immediately see what is happening inside or around my home. Instead, when I get an alert and open the YI app, I’m forced to sit through advertisements before I can even access my own camera.
That is absolutely ridiculous.
If someone is entering my home, there is suspicious activity, or something is happening that requires immediate attention, I shouldn’t have to watch multiple ads before I can see what’s going on. By the time the advertisements are finished, the situation could already be over.
I paid for the cameras. I should not have to deal with an advertising obstacle course just to access the product I already purchased.
I understand companies need to make money, but putting ads between a security alert and the camera footage is completely unacceptable. Security cameras are supposed to provide immediate access and peace of mind—not make you wait around while the company tries to sell you something.
The fact that there are multiple ads and subscription prompts makes the experience even worse.
YI needs to understand the difference between monetizing an app and interfering with the fundamental purpose of a security product. If I receive a security alert, let me see my damn camera.
I would not recommend these cameras to anyone looking for a reliable home security system. The advertising alone has made me regret buying them.
I bought security cameras so I could immediately see what is happening inside or around my home. Instead, when I get an alert and open the YI app, I’m forced to sit through advertisements before I can even access my own camera.
That is absolutely ridiculous.
If someone is entering my home, there is suspicious activity, or something is happening that requires immediate attention, I shouldn’t have to watch multiple ads before I can see what’s going on. By the time the advertisements are finished, the situation could already be over.
I paid for the cameras. I should not have to deal with an advertising obstacle course just to access the product I already purchased.
I understand companies need to make money, but putting ads between a security alert and the camera footage is completely unacceptable. Security cameras are supposed to provide immediate access and peace of mind—not make you wait around while the company tries to sell you something.
The fact that there are multiple ads and subscription prompts makes the experience even worse.
YI needs to understand the difference between monetizing an app and interfering with the fundamental purpose of a security product. If I receive a security alert, let me see my damn camera.
I would not recommend these cameras to anyone looking for a reliable home security system. The advertising alone has made me regret buying them.
Show more
Terrible
Terrible service . Cannot add camera to already purchased plan. They want you to buy another subscription
Changed everything after commitment of cameras
Do not buy cameras. They trap you in subscriptions and make it unmanageable to look at footage from your own cameras.
c
c
don’t buy
genuinely the worst camera you could buy. I get an ad every two seconds making me unable to use the app. When there could be an emergency and i’m trying to heck the camera I first have to go through 5 ads just to look at the camera. it’s insane and I now have to buy new camera
It sucks 👎
Not even one star for them. It’s ridiculous that now they want to charge for the same service that you had had before for free, now you have a hard time looking at your cameras because everything is ads, even if you have a micro sd card it’s hard because of the ads. Not buying these cameras ever again. 👎👎👎👎
Show more
Recording
Worst camera app. Too many advertisements to even review SD videos. Can’t wait to get a new system.
Not a Solution
Purchased a two-pack of Yi cameras. The first one could not see the QR configuration code, the second one saw it and configured it, but no actual picture. App is deceptive and requires a subscription though i bought it primarily because I did not want a subscription. Returning the whole package.
horrible
just horrible don’t buy this peace of junk camera
Sucks
Will only allow you to use if you purchase their plan. You cannot use the camera for free
$$$$$
Too much ads on free version to even use effectively
Used to be great
Why would you remove basic functionality? The whole point of having a camera in my home is to be able to see what is happening, not watching commercials and paying extra for previous functionality.
Hate the fact that I cannot access my add card data either for recent events.
Hate the fact that I cannot access my add card data either for recent events.
Advertisement app
You get Garbage advertising when you have an alert that should be a safety issue.!!
Can’t connect to camera
It works on my android phone fine
Also get rid of these ads
Also get rid of these ads
SCAM
DO NOT DOWNLOAD. THIS IS NOT THE RIGHT APP. ITS A SCAM.
Unusable
With recent updates, the app is unusable gets stuck with pop ups and you have to restart the app.
Poor service forcing customers to purchase subscriptions
This company is very sneaky & has poor service, I uninstall all the cameras
Worst app ever
You can’t skip the Subscription, and if you use the regular Yi home app, there are so many Ads that drive you crazy
