YI Home User Reviews

Customer Experience

Positive experience12.4% of reviews
Neutral3.2% of reviews
Negative experience84.4% of reviews

~ Based on 3,024 written reviews from the US App Store.

What users say

Is YI Home Safe?

YI Home appears safe based on user ratings. AppsHunter Safety Score for YI Home is 86/100.

This assessment is based on 71,265 user ratings, with an App Store average of 4.3/5.

Safety Analysis

83.2% of ratings point to a safe experience
3.7% of ratings suggest some concerns
13.2% of ratings point to a risky experience

~ Based on 71,265 App Store ratings for YI Home.

Is YI Home Legit?

YI Home appears to be a legitimate app. AppsHunter Legitimacy Score for YI Home is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Ad block

Bought a camera to keep an eye on things through app and now unusable due to ad walls and paid subscription requirement. Can’t even view saved clips on local storage. Unbelievable.

Too much ads

The ads keep popping up nonstop. Even after I close them, they come back again. I have to close an average of three ads every time I try to view something. This is extremely frustrating and makes the app feel very unreliable.

Ad Central

For an app intended to provide visibility and protection to one’s home, they take every chance to nickle and dime you by spamming the app with ads and wanting to charge a lot for any hint of visibility

YI

It started without ads and now it is so difficult to see your cameras without first watching ads. I not happy and it is not practical anymore.

Good quality terrible ads

This would be such a good app if it didn't open an ad every 4 freaking seconds!!!!! Ridiculous!

Very

Good

Awful company

Terrible customer service, don’t sign up for the subscription plan cause it’s a nightmare to try and get out of! After way too much back and forth, they still won’t give me the full refund. Feels like a scammy/fraudulent company.

Bombarded by ads constantly

I hate this app. I’m constantly being bombarded by ads every second. It’s actually ridiculous.

To many ads , doesn’t recommend

Switching to different brand camera now.

Don’t

I can barely use the app. The company makes you watch ads in order to see your cameras. Would not recommend.

Easy and straight forward

So far so good. Camera is easy to set up and app is pretty intuitive.

Ads!!

So I have used these cameras for over 10 years, started out using them as baby monitors and added additional ones around the home. I love the camera itself and they work extremely well, However, the app has changed over the years and I can’t ever open it now without having to go through multiple ads. Please fix this.
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Wayyyyy tooo many ads

This app is ok but there’s wayyyyy too many ads. It takes forever to access the camera.

Do not Buy!

I have a bunch of cameras that I bought years ago. I tried to put one camera back online and the experience in the app is a nightmare if you don’t pay the subscription. They went nuts adding ads everywhere. Terrible user experience.

I don’t recommend this product. Why to buy a camera with an Ad infested app if you could get an even better product without any ads and subscription fees?
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Paid for a camera but plastered with ads

Totally unacceptable that all you see is ads. Should not be permitted by Apple past the review stage! It’s totally unusable. Used to be good back in the days. Avoid it like the plague.

If there was less ads it might be good

It used to be a good app, after paying for a camera and a few years of use somehow they changed the app and add a ton of ads that are very hard to skip and show up every minute! Its unusable now and just because its abusive im not gonna pay for their cloud subscription!

Ads ads ads ads ads ads ads

I’ve had a this app adds a few of their cameras for years. I don’t use it very often now, but when I do, the ads are incessant and pop-up every couple of seconds. I will never ever ever purchase another one of their products again.

Mr Jason Mardon

Very good

One star too many

I bought and paid for the cameras. Recordings were free. No ads. Then they started introducing more and more things to make it difficult, if not impossible, to view feeds. A completely rubbish outfit. Avoid.

Too many ADs

Need to paid to be AD free