YI Home Reviews: Is It Legit?

Customer Experience

Positive experience12.6% of reviews
Neutral3.1% of reviews
Negative experience84.3% of reviews

~ Based on 3,167 written reviews from the US App Store.

What users say about YI Home

Is YI Home Safe?

YI Home appears safe based on user ratings. AppsHunter Safety Score for YI Home is 86/100.

This assessment is based on 71,871 user ratings, with an App Store average of 4.3/5.

Safety Analysis

83.2% of ratings point to a safe experience
3.7% of ratings suggest some concerns
13.2% of ratings point to a risky experience

~ Based on 71,265 App Store ratings for YI Home.

Is YI Home Legit?

YI Home appears to be a legitimate app. AppsHunter Legitimacy Score for YI Home is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Ads make the app unusable

The free account that was promised as part of the camera purchase is almost unusable due to ads.

USED TO BE BETTER

Used to be better and now you have these pop up ads that get in your way when you try and check your cameras. So sad when you think you have a good company and they sellout.

Unusable ad-filled garbage

Don’t buy an YI camera. The app has gotten worse and worse over the years with more in-your-face ads. It’s nearly impossible to use it because of constant popup ads now.

Worst updates

YI home is forcing everyone to use their subscription by showing advertisements without close button. Let me see if i can go legally.
Showing advertisements is fine, but do not giving option for customers to close the ad after watching the ad is not good.

The ADS are terrible

The amount of ads you have to click out of just to review your cameras is ridiculous. What if there was an emergency and I need to show police or the paramedics. These ads are just a way for you to try and force people to buy your product. No I don’t what a free trial. FIX THE AMOUNT OF ADS YOU ARE PRESSING OUT !
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Calling it quits after 10 years

I’ve been using the cameras way before Kami. I started with the Yii camera. Use both apps, but tell me how in order to view your camera say it’s an emergency, you have to watch an ad for security cameras that you pay for. I have had the prescription for over 10 years, but if I want to share a camera with a family member, they also have to have a subscription. OK, they can login with your account. Cool, but what if you only want them to see certain cameras?. it is ridiculous that a security camera app makes you watch ads. I have fought it. I have stood by them, but it’s time to call it quits it’s ridiculous
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Hope You Have $ for the service

Not sure why this app allows use without a subscription, it’s almost useless without one. Open the app and immediately get an ad. Click on a camera, ad. Try to check another camera, ad. There is an ad that pops up that covers the list of cameras. There are ads that have 3 different countdowns until you can x out of it. I feel like it’s intentional to force people into a subscription. But hands down, the worst app I’ve ever used as it is drowning in ads.
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Too many ads

Too many ads

Too many ads

I would not recommend this camera or app. I do not pay for cloud storage and use an SD Card. Every time I load the app or navigate to different areas of the app there’s always a pop-up ad. Super annoying and frustrating. If I want to quickly get to the camera and view it live or review a recording, I always have to watch an ad first.
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Used to be good

I not only bought about 16 of these cameras but I’ve recommended them to all my friends. Then the app started putting ads in that you sometimes can’t even get to the app. So someone is breaking into my house and I have to watch a video on how to play a game. Now I have to replace all my cameras., I recommend Wyze. If you didn’t already invest in YI, don’t. You will be very disappointed when you have to use the app now.
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ad's are trash - not worth it

Don't buy the cameras if you are not prepared to pay for subscription

Unbelievably harassing

It’s unbelievably absurd to buy a camera and then to pay for a monthly fee to monitor them without having to watch ads each time you access and each time you select another camera ..

Deleted

The worst app ever. A lot of advertising. I mean A LOT! I tried to get a picture through the day but no luck. Deleted. Not worth the time

Decline in quality since 2029

I have had this camera since March of 2020. When it first came out the app was simple and just worked. Now it looks like a temu version of temu. Add everywhere and you can click on what you actually want to unless you go through ads first. I cannot dislike this app any more than I do now unfortunately
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Nearly useless

The relentless ads render this app nearly useless.

Ads? How about refund

I can’t believe how many ads you added. I would’ve never bought other cameras if I saw your app interface and how many ads you have it’s absurd. It’s absolutely ridiculous. I have about 10 cameras in different locations Work and HOME. I wish I could refund all of my cameras. I wish i can refund them all.
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Bugs

Can’t load past videos even if they are from the morning of. Getting error messages on basically every alert video.

Don’t upgrade

Horrible app. Runs ads continuously trying to force you to sign up for a paid subscription.
App upgrade like this should be illegal as it destroys user experience

Too much marketing

I think it’s good, but accessing the camera feeds takes forever because there’s way too much advertising, and it’s hard to skip. Otherwise, it’s great.

Do not buy

Too many ads👎👎👎👎👎👎