Downhill
This camera used to work great, but now the app is flooded with advertisements. I can’t even check my camera without watching a 3 minute video and now the thing I needed to check is over. But wait, let me check the 2nd camera because my pet has moved, nope! Another 3 minute video to swap between cameras! Ok so just check the camera feed, nope! Not allowed to check camera feeds anymore, not even a still shot. This camera is absolutely pointless!!!!!!!
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Frustrating
I’ve had these cameras for almost a year and they were great at first, I was able to keep a live feed watch over what my dogs were up to when we are out, but since the new update to the app, it skips from page to page while you were trying to view either the live feed or a recorded feed rather it’s on your SD card or the cloud! It is very frustrating!! Makes me want to throw my phone! I have tried everything to fix it including resetting the cameras and removing the app completely and reinstalling on my phone. I am at my wits end! maybe someone has a suggestion on how to fix this problem?
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Criminals
If you subscribe to their service good luck ever getting it cancelled. There is no way to do it yourself from the app and they force you to email them. Then when they finally respond they can barely speak English and refuse to do what you ask and keep trying to offer other things. I wouldn’t recommend to my worst enemy.
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Too many ads
We’ve paid for the hardware, yet they still make you watch ads before you can view your time sensitive secure footage! Disappointed. It used to be good. Now I can’t wait to get rid of all the cameras I have.
This software has viruses
Ms defender pops up with warnings every time i open the app. You will also see your browser stuck on a spam webpage because of it. Total garbage
Seriously
I’ve had these cameras for a few years they works great! But then they got an upgrade now I have to pay for AD free subs.
It takes forever for the camera to load because of the ads
By the time it loads whatever was captured is already gone.
I don’t see myself keeping these cameras for much longer.
It takes forever for the camera to load because of the ads
By the time it loads whatever was captured is already gone.
I don’t see myself keeping these cameras for much longer.
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Not worth it
This app used to be awesome before all the ads and the forced subscriptions model came into place. Now it is almost impossible to navigate the user interface without running into an ad. I advise you look elsewhere.
Trash app
I have had YI cameras for years now. The app has progressively become USELESS for a security camera app. I have to wait for all the ads to clear before I can see my cameras. It also struggles to get the wifi name and clears everytime I switch to the settings to see the name. It’s darn near criminal how pervasive the ads have become.
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Fraud warning
Warning - once you sign up for a subscription you'll never be able to cancel it.
If you do find out where to request a cancellation (customer service) instead of cancelling it as requested they will string you along with alternate choices until another billing cycle comes along and you get billed again.
I've had to get my credit card company involved to cancel the recurring billing.
If you do find out where to request a cancellation (customer service) instead of cancelling it as requested they will string you along with alternate choices until another billing cycle comes along and you get billed again.
I've had to get my credit card company involved to cancel the recurring billing.
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Beware!! Read! App is Useless Now!!!
You used to be able to actually USE the app but not anymore. They have the entire app loaded with ads and even purchasing the ad free version doesn't make it go away. These used to be a quality product but I'm getting rid of them due to obvious security risk with constant ads. It is AGAINST THE LAW to force you to pay to get a product to work AFTER you purchase it.
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Ads
Ads have ruined these cameras!! Trash trash trash
Used to be good
I became a user a bunch of yr ago and they went from affordable cameras to scammers. I bought 4 cameras because they were good and affordable. And I happily used them for yrs. Since they started to impose the KAMI sub it went down hill. If you didn’t subscribe your feed need to be allow by an ad now. Also once you are allow they time the feed as well. Thus obligating you to purchase the subscription. On top of that I subscribed for a month. Then i asked to unsubscribe before the second month and the customer service not only did not unsubscribe me but also they kept charging me thereafter. Even when I explicitly ask them to cancel the sub.
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Good at first
I’ve had the camera for about 7 years and have installed a SIM card so I don’t have to pay for a subscription. Over the last six months or so, I can’t even get to the video to review an event on my SIM card without wading through ad after ad. And forget trying to get to a current event. It will be long gone before you actually can view after the ads :(
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Disgusting Ads
Big mistake!!!! Bought multiple cameras which I used local SD card. Now they start pushing you subscribe their cloud storage with endless ads. God, I just don’t trust third party to store my privacy doesn’t matter which company. Waiting for a class action. Good luck!!!
Unbelievable
Useless app. Cannot even use with the micro SD recording. To remove ads I have to pay $198.99!!!! Crazy! Don’t buy their cameras.
Was good but now full with ads and trash
The cam is good but the app is now trash full with ads and subscriptions to use it. Not recommending this anymore.
Not bad
It would be better if you could view the cameras without having to pay 499 a month considering when I bought them I was not told that I must have a subscription. And without a subscription, you only get 90 seconds to view your cameras unless you pay.
It’s a no!
If you want to view ads instead of your camera this is the way to go! Ad after ad all the time! After years of having these cameras running on SD cards without subscription and finding them useful I am now looking to replace with something that does what these used to do without paying for cloud service. It’s a no!
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If I could give it zero I would
Do not waste your money on these cameras. You can even pull up your camera with a live view without going through multiple ads. I should not have ads to view my home cameras. They want you to pay to be ad free, then they want you to paid for the cloud service (reasonable) but they put ads up constantly even when switching from one camera to the other. Absolutely ridiculous!!!! We will be purchasing different ones and recycling these, I won’t even consider donating them because I won’t do that to another family.
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Used to be good. Not anymore
I used to have a short video when motion or sound set off the camera. Now I can no longer watch that video without getting an expensive membership on all my cameras. But the worst thing about it now is that it wakes me up almost every night with an alert that is only an advertisement. I would never buy this camera again.
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