Camera not showing on app
UPDATE: Since writing the previous review Zmodo have fixed the issue and now all cameras are showing in the app since newest update. Thankfully the ads are gone now also! Just wish you can record in the app like before. I am endlessly trying to record while viewing the footage from the app but am not seeing that option.
Response from developer
Hi, Thank you for your feedback, though there are no ads in the new app. We are currently working to resolve issues in the new version and our developers are putting out updates every 1-2 days to resolve bugs and add features. Feel free to reach out via support@zmodo.com if you need help. We're receiving a higher amount of contacts currently than usual, but will reply as soon as we can.
Update Zmodo has now restored previous functions. I believe It’s now good for users to update yr app
Response from developer
Hi, Thank you for your feedback and we apologize for the trouble. We are currently working to resolve issues in the new version and our developers are putting out updates every 1-2 days to resolve bugs and add features. Feel free to reach out via support@zmodo.com if you need help. We're receiving a higher amount of contacts currently than usual, but will reply as soon as we can.
Update Claims to Restore NVR Access-Not So
10/24/2026: I don’t know why I thought NVR timelines were viewable. They aren’t anymore. There is also no way to record live let alone can’t view timeline. Why put the time into restoring a fake NVR view when the ability to see timeline and record footage from it is removed? Fact that we still can’t even record live is bad too. It’s 2 weeks and counting.
10/23/2026: Further review of the latest update: There is only basic visibility via the cams when selecting the NVR channel. There is no longer any ability to zoom. The timeline shows no motion detection (yellow or orange) lines. There is no ability to record.
Again, If I want to resort to recording directly from NVR to thumb drive, the time and date stamp is missing on the recording.
The only recording I can do at this time is on one of the two cams I subscribed for cloud (but canceled after 3 days of not being able to record from it. Now I can start to record and the notification comes up at top left corner “stop and save” but after 3 seconds it stops and saves on its own.
10/22/2026: I loaded today’s update that stated support for NVR Multichannel was finally restored. That works but it’s confusing. I spent enough time to verify that there is no way to record from the NVR timeline unless maybe I want to use IOS Screen Recorder Utility. The claim that one can simply record from NVR to thum drive is negated by the fact that the recording loses the date and time stamp. This was a bug pushed out years ago and apparently was only restored in the app that used to be great until someone decided it’s time to break stuff that didn’t need fixed.
If Zmodo truely wants to be rid of all original customer base that still have working NVRs and Cams, they should restore all the controls they greyed out, years ago, to force us to use the smart phone app. Also they should restore the date and time stamp to saved recordings SO THAT RECORDED FOOTAGE FROM SECURITY CAMS CAN ACTUALLY BE USED AS EVIDENCE. Especially if the incident being recorded happens daily and ends up looking the same every day and an attorney would claim it’s just multiple copies of the same incident.
As a long-time customer who has invested heavily in Zmodo cameras and NVRs over the years, I am deeply disappointed by this latest update. While the release notes claim to restore NVR playback after a 12-day outage, my testing shows the core functionality remains severely compromised:
Broken Recording Tool: Timeline playback is visible, but the recording tool is fundamentally broken. Hitting the scissors icon to clip video forces an auto-save after just a few seconds. You have zero control over clipping full, continuous events.
Loss of True Local Access: The app no longer streams directly from the local NVR. I proved this by disconnecting my router's WAN port for several days; the app can only see footage from the exact times the NVR was actively connected to the internet. They are passing off cloud replication as local NVR access.
Ruined Evidentiary Value: Bypassing the app to pull video directly from the physical NVR exports clips with absolutely no date or time stamps, rendering them useless for legal evidence. The physical interface itself requires constant restarts just to change a calendar date.
When I contacted Zmodo support about these issues, I was explicitly told that fixing legacy NVR issues is their lowest priority. It is incredibly frustrating to see functional hardware abandoned in an apparent push to drive users toward paid cloud subscriptions.
No more ads!
The better is the enemy of the good
The initial v8 upgrade is so raw, I am regretting I can’t go back to the previous versions… Aside from a slightly sleeker look, which I care less about, nothing what used to work well is working anymore. No camera groups, no NVR playback… I am glad I still have an earlier version on my iPad…











