Zmodo User Reviews

Zmodo
Zmodo
EP Technology Corporation

Customer Experience

Positive experience6.1% of reviews
Neutral2.6% of reviews
Negative experience91.3% of reviews

~ Based on 897 written reviews from the US App Store.

What users say about Zmodo

Is Zmodo Safe?

Zmodo does not appear safe based on available data. AppsHunter Safety Score for Zmodo is 40/100.

This assessment is based on 3,739 user ratings, with an App Store average of 2/5.

Safety Analysis

22.4% of ratings point to a safe experience
3.9% of ratings suggest some concerns
73.7% of ratings point to a risky experience

~ Based on 3,739 App Store ratings for Zmodo.

Is Zmodo Legit?

Zmodo appears to be a legitimate app. AppsHunter Legitimacy Score for Zmodo is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Schlecht

Erst seit Monaten die aggressive Werbung und nun funktioniert die neue Version überhaupt nicht mehr. Zmodo würde ich nie wieder kaufen.

Video not playing

The app version got updated. After that the alert videos are not playing

Zmodo user

Camera controls dosent work.

Poor camera app. Not user friendly

Hard to use app. No viewing for 8 caneras at the same time after the update. Not recommended

Horrivel

Como posso compartilhar uma câmera agora com essa nova atualização?? Parece que a opção esta desativada

Totally ruined update of app

It’s like they have applied the wrong program entirely - nothing works. If possible stop it updating or you will not be able to access older system’s functions

Kameras verschwunden

Nach dem update habe ich nur noch Zugriff auf eine Kamera. Der KI Support erzählt nur Blödsinn. Denken die Programmier auch mit? Testen sollte helfen…

Response from developer

Vielen Dank für Ihr Feedback. Wir verstehen, dass sich durch die Einblendung von Werbung das Nutzungserlebnis verändern kann. Um weiterhin hochwertige Sicherheitsfunktionen anbieten und unsere Cloud-Infrastruktur betreiben zu können, ohne die Abonnementkosten zu erhöhen, suchen wir nach neuen Wegen zur Unterstützung unseres Entwicklungsteams. Wir beobachten genau, wie sich diese Werbeanzeigen auf die Benutzerfreundlichkeit auswirken. Sollten Sie konkrete Vorschläge haben, wie wir die Werbung weniger störend gestalten können, wenden Sie sich bitte an support@zmodo.com, damit wir Ihre Anregungen an unser Produktteam weiterleiten können. Sie sollten auch nach der Anzeige der Werbung wie gewohnt auf Ihre Kameras zugreifen können. Sollten dennoch Probleme auftreten, stellen Sie bitte sicher, dass Ihre App auf dem neuesten Stand ist, versuchen Sie eine Neuinstallation oder kontaktieren Sie uns unter der oben genannten E-Mail-Adresse, damit wir Ihnen weiterhelfen können.

Cannot share cameras with another user

I just updated to the most recent version and they have removed the ads however, I cannot share my cameras with another Zmodo user. I had this feature before and now it’s gone.. I’m not sure if they are just trying to lose their clients or what?

ADs finally gone

ADs are finally gone but it says “recording index does not match the recorded frames” when I go to look at most of my camera’s history. Maybe 1/4 is synced up correctly. The HD button is now gone and I can’t “zoom in” on either the live feed camera or any of the saved recordings. Needs more work but thank god the ADs are gone.
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Share management and grouping functions disabled

Share management and grouping functions disabled in version 8.92 released today. Please fix asap

New review Oct 5th 2026

So, if I had the money id probably go ahead and get all new cameras (NOT ZMODO). I’m glad they took the ads off but I noticed something very bogus , I got tired of paying so much for EACH camera subscription since you have to subscribe EACH camera to a plan 🤦🏽‍♂️ I have 8 Zmodo cameras, and the recording quality was always dirt. Anytime I try to find a specific event whilst being subscribed it would always freeze while playback and could NEVER actually see what I needed to record which is VERY IMPORTANT, anyways, after unsubscribing all cameras I notice that after all this time now it doesn’t even record any motions without a subscription 🤦🏽‍♂️ so without a subscription on each camera all they basically are are live cameras with motion notifications. So now I don’t get no recorded motions or even any playback . That’s crazy, when I first bought these like 12 years ago it atleast recorded motions for a while and had playback for atleast a day, but nothing now. I have other cameras that I bought off Amazon that are cheaper than these and waaaay better image quality and more functionality, like audio and motion, free playback for like 24 hours then it reset. But these just ain’t it anymore, and they haven’t upgraded these Zmodo cameras in centuries. Idk, may get all new DIFFERENT brand cameras tax time, would be sooooo much better security experience 💯 these are old news. Yes, 12+ years, I know alllllll about these Zmodo cameras, I have a motion one in my living room that’s still alive but audio doesn’t work anymore, probably tapped! I caught it moving one day on its own so someone was watching me , facts, btw, you say FRESH UI but it’s been the same for atleast 10 years , every update is always the exact same , no change
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Ads removed, but new issues

The ads have been removed now, which is a huge improvement.

I am, however, having an issue since the change to the interface appears to have resulted in one of my cameras being disconnected from the app. Before this happened rarely, but I'd just remove the camera and re-add it. Now it says that deleting the camera is permanent and it cannot be re-added in the future, so I'm not actually sure how to get it working again.

Edit: on further inspection, the new app seems to have removed the ability to add cameras via their local wireless network (I think this was called "Zink"), and now they can only be added if they support scanning a QR code. Mine don't, so I guess I'm out of luck with re-adding the one that disconnected after the update. Hope the others don't get disconnected!

Attempting to contact support using the "contact support" button just leads to a page that says to log out and back in to contact support, which doesn't work. *sigh*
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Scam Company - Never Buy from Zmodo

This is the most dishonest company I’ve ever dealt with. I purchased their cameras which has its own hard drive to record the videos. Their app has worked previously, obviously to be able to view those videos however, recently they added ads, which make it impossible to actually get to your cameras, and now they updated their rap, which instantly killed the ability to view your recorded videos on their own NVR. They are essentially trying to force you to purchase their cloud subscription which sucks anyway. My NVR records for nearly 30 days and I paid for it when I purchased this product yet now they are pulling Support for the NVR and along with the ads. This company is an absolute disgrace. Never buy anything from them. They’re a scam.
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So sad these were great!

Every time you update it gets more unusable. Good job! Advertising for any other system. Stop your insanity while you still have a customer base.

ZMODO IS BACK!

Big win for Zmodo! Glad to not have to deal with ads anymore, thank you development team!

New UI is awful

Maybe you should have used tested the new UI before you boasted about refreshing it. I hope you’re working on the next release because there are some ridiculous glaring issues that elimination of the ads is not going to keep users of you don’t 1) give users the ability to change the order of the cameras in the top section 2) restore image preview on notifications 3) populate the actual notification video or active camera when you CLICK on the notification. Wow, just wow. Pass this review on to your product manager, dev team and UX people. You need all the help you can get.
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Latest Update

So, I stopped receiving alerts from the cameras last week. Today I tried going in and would not allow me. I had to uninstall the app and download it again. When I signed back in I found a totally renewed app with very few options. I am now getting the alerts again but when I click on them, nothing shows up Then on the cameras I pay a subscription fee for, I can’t see the recordings??!! I like the fact that I am not getting any ads, at least for now but I can’t see the videos. Maybe I should cancel the subscriptions since I am unable to see anything?
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App

There was an update on Zmodo and now my camaras look like trash since HD toggle is no longer available.

Are you kidding us?

The new update is barely functional and takes away many useful features like camera grouping and access to settings. I appreciate the removal of ads, but this revision is terrible overall. PLEASE go back one revision and just disable ads from that. As a paying user, this is unacceptable.

Camera setting

Ok no more ads, but the camera are like set on 720 I have cameras on 1080p I can’t change them on this new updated version. When making the camera full screen you can’t exit out of it you have to throw the app away to restart again.. please help