Roll back the update
Update3: Happy to see many improvements and updates that have been happening often since the recent version change. UI is coming along nicely, features are almost fully restored. Waiting for the HD option to make it to the NVR systems. So far it is only on the cloud cameras. Keep it up devs, you guys are making great progress.
Update2: Ok NVR live view and playback was added along with a new layout multi view for NVR systems. I'm honestly impressed that the updates were made quickly compared to the amount of time users have been waiting for a fresh update. I've updated my review to 4 stars.
Update: Updates are making progress but still waiting for the option to change video channel on NVR. It's possible on NVR playback now live view should be soon. The new playback UI is much better than the previous. +1 star
The new update completely broke live view. You cant switch between different channels if you have a multi channel NVR. Not only that but, no more motion events, no more playback, no more HD view option. Please roll back the update until this version is a bit more polished and bring it back. UI is cool and refreshing but make it so the previous available features are ported over to this new version.
Update2: Ok NVR live view and playback was added along with a new layout multi view for NVR systems. I'm honestly impressed that the updates were made quickly compared to the amount of time users have been waiting for a fresh update. I've updated my review to 4 stars.
Update: Updates are making progress but still waiting for the option to change video channel on NVR. It's possible on NVR playback now live view should be soon. The new playback UI is much better than the previous. +1 star
The new update completely broke live view. You cant switch between different channels if you have a multi channel NVR. Not only that but, no more motion events, no more playback, no more HD view option. Please roll back the update until this version is a bit more polished and bring it back. UI is cool and refreshing but make it so the previous available features are ported over to this new version.
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Response from developer
Hi, Thank you for your feedback and we apologize for the trouble. We are currently working to resolve issues in the new version and our developers are putting out updates every 1-2 days to resolve bugs and add features. Feel free to reach out via support@zmodo.com if you need help. We're receiving a higher amount of contacts currently than usual, but will reply as soon as we can.
Fehler
Es ist ein Fehler immer wieder so das ich die Kameras nicht mehr benutzen kann
Camera not showing on app
Ads are horrible and I can't understand why every time i open the app 3 or 4 ads back to back showing and trying to force me to watch BEFORE i can see my property cctv. And i have the NVR system and one of my cameras are not showing on the new upgraded app. The others are the same type of camera. All cameras are showing on my television through the NVR just fine. So it is the app that is the problem. I want back the last version which showed all four cameras at once. Now you can only see one at a time, which is NOT an upgrade. Zmodo is getting to frustrate me. Wired cameras all the way for me because without wifi they still show on my tv through the NVR. I like i will have to change the cctv product if this is not rectified.
UPDATE: Since writing the previous review Zmodo have fixed the issue and now all cameras are showing in the app since newest update. Thankfully the ads are gone now also! Just wish you can record in the app like before. I am endlessly trying to record while viewing the footage from the app but am not seeing that option.
UPDATE: Since writing the previous review Zmodo have fixed the issue and now all cameras are showing in the app since newest update. Thankfully the ads are gone now also! Just wish you can record in the app like before. I am endlessly trying to record while viewing the footage from the app but am not seeing that option.
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Response from developer
Hi, Thank you for your feedback, though there are no ads in the new app. We are currently working to resolve issues in the new version and our developers are putting out updates every 1-2 days to resolve bugs and add features. Feel free to reach out via support@zmodo.com if you need help. We're receiving a higher amount of contacts currently than usual, but will reply as soon as we can.
Update Zmodo has now restored previous functions. I believe It’s now good for users to update yr app
Thankyou Zmodo previous functions now restored in the latest updates🙂. I suggest to other users take your time to locate these features. Note improved flexibility to tailor some of the layouts on different phones etc
Response from developer
Hi, Thank you for your feedback and we apologize for the trouble. We are currently working to resolve issues in the new version and our developers are putting out updates every 1-2 days to resolve bugs and add features. Feel free to reach out via support@zmodo.com if you need help. We're receiving a higher amount of contacts currently than usual, but will reply as soon as we can.
Update Claims to Restore NVR Access-Not So
Since it’s obvious that Zmodo / Funlux has depreciated its original customer base and is prioritizing new immigrants into their plan, I will submit a log entry every now and then as it is obvious they want the customer to be the test bed. Perhaps I can give feedback that helps to perfect fixing what didn’t need fixed but now is broken.
10/24/2026: I don’t know why I thought NVR timelines were viewable. They aren’t anymore. There is also no way to record live let alone can’t view timeline. Why put the time into restoring a fake NVR view when the ability to see timeline and record footage from it is removed? Fact that we still can’t even record live is bad too. It’s 2 weeks and counting.
10/23/2026: Further review of the latest update: There is only basic visibility via the cams when selecting the NVR channel. There is no longer any ability to zoom. The timeline shows no motion detection (yellow or orange) lines. There is no ability to record.
Again, If I want to resort to recording directly from NVR to thumb drive, the time and date stamp is missing on the recording.
The only recording I can do at this time is on one of the two cams I subscribed for cloud (but canceled after 3 days of not being able to record from it. Now I can start to record and the notification comes up at top left corner “stop and save” but after 3 seconds it stops and saves on its own.
10/22/2026: I loaded today’s update that stated support for NVR Multichannel was finally restored. That works but it’s confusing. I spent enough time to verify that there is no way to record from the NVR timeline unless maybe I want to use IOS Screen Recorder Utility. The claim that one can simply record from NVR to thum drive is negated by the fact that the recording loses the date and time stamp. This was a bug pushed out years ago and apparently was only restored in the app that used to be great until someone decided it’s time to break stuff that didn’t need fixed.
If Zmodo truely wants to be rid of all original customer base that still have working NVRs and Cams, they should restore all the controls they greyed out, years ago, to force us to use the smart phone app. Also they should restore the date and time stamp to saved recordings SO THAT RECORDED FOOTAGE FROM SECURITY CAMS CAN ACTUALLY BE USED AS EVIDENCE. Especially if the incident being recorded happens daily and ends up looking the same every day and an attorney would claim it’s just multiple copies of the same incident.
As a long-time customer who has invested heavily in Zmodo cameras and NVRs over the years, I am deeply disappointed by this latest update. While the release notes claim to restore NVR playback after a 12-day outage, my testing shows the core functionality remains severely compromised:
Broken Recording Tool: Timeline playback is visible, but the recording tool is fundamentally broken. Hitting the scissors icon to clip video forces an auto-save after just a few seconds. You have zero control over clipping full, continuous events.
Loss of True Local Access: The app no longer streams directly from the local NVR. I proved this by disconnecting my router's WAN port for several days; the app can only see footage from the exact times the NVR was actively connected to the internet. They are passing off cloud replication as local NVR access.
Ruined Evidentiary Value: Bypassing the app to pull video directly from the physical NVR exports clips with absolutely no date or time stamps, rendering them useless for legal evidence. The physical interface itself requires constant restarts just to change a calendar date.
When I contacted Zmodo support about these issues, I was explicitly told that fixing legacy NVR issues is their lowest priority. It is incredibly frustrating to see functional hardware abandoned in an apparent push to drive users toward paid cloud subscriptions.
10/24/2026: I don’t know why I thought NVR timelines were viewable. They aren’t anymore. There is also no way to record live let alone can’t view timeline. Why put the time into restoring a fake NVR view when the ability to see timeline and record footage from it is removed? Fact that we still can’t even record live is bad too. It’s 2 weeks and counting.
10/23/2026: Further review of the latest update: There is only basic visibility via the cams when selecting the NVR channel. There is no longer any ability to zoom. The timeline shows no motion detection (yellow or orange) lines. There is no ability to record.
Again, If I want to resort to recording directly from NVR to thumb drive, the time and date stamp is missing on the recording.
The only recording I can do at this time is on one of the two cams I subscribed for cloud (but canceled after 3 days of not being able to record from it. Now I can start to record and the notification comes up at top left corner “stop and save” but after 3 seconds it stops and saves on its own.
10/22/2026: I loaded today’s update that stated support for NVR Multichannel was finally restored. That works but it’s confusing. I spent enough time to verify that there is no way to record from the NVR timeline unless maybe I want to use IOS Screen Recorder Utility. The claim that one can simply record from NVR to thum drive is negated by the fact that the recording loses the date and time stamp. This was a bug pushed out years ago and apparently was only restored in the app that used to be great until someone decided it’s time to break stuff that didn’t need fixed.
If Zmodo truely wants to be rid of all original customer base that still have working NVRs and Cams, they should restore all the controls they greyed out, years ago, to force us to use the smart phone app. Also they should restore the date and time stamp to saved recordings SO THAT RECORDED FOOTAGE FROM SECURITY CAMS CAN ACTUALLY BE USED AS EVIDENCE. Especially if the incident being recorded happens daily and ends up looking the same every day and an attorney would claim it’s just multiple copies of the same incident.
As a long-time customer who has invested heavily in Zmodo cameras and NVRs over the years, I am deeply disappointed by this latest update. While the release notes claim to restore NVR playback after a 12-day outage, my testing shows the core functionality remains severely compromised:
Broken Recording Tool: Timeline playback is visible, but the recording tool is fundamentally broken. Hitting the scissors icon to clip video forces an auto-save after just a few seconds. You have zero control over clipping full, continuous events.
Loss of True Local Access: The app no longer streams directly from the local NVR. I proved this by disconnecting my router's WAN port for several days; the app can only see footage from the exact times the NVR was actively connected to the internet. They are passing off cloud replication as local NVR access.
Ruined Evidentiary Value: Bypassing the app to pull video directly from the physical NVR exports clips with absolutely no date or time stamps, rendering them useless for legal evidence. The physical interface itself requires constant restarts just to change a calendar date.
When I contacted Zmodo support about these issues, I was explicitly told that fixing legacy NVR issues is their lowest priority. It is incredibly frustrating to see functional hardware abandoned in an apparent push to drive users toward paid cloud subscriptions.
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No more ads!
Thank you for addressing the issue with the annoying ads! Cameras back online and easily accessible.
The better is the enemy of the good
10/23/2026 update looking much better now! NVR is finally back to work, and even able to record both low and high res cameras at the same time - this wasn’t working before v8… Great improvements so far!
The initial v8 upgrade is so raw, I am regretting I can’t go back to the previous versions… Aside from a slightly sleeker look, which I care less about, nothing what used to work well is working anymore. No camera groups, no NVR playback… I am glad I still have an earlier version on my iPad…
The initial v8 upgrade is so raw, I am regretting I can’t go back to the previous versions… Aside from a slightly sleeker look, which I care less about, nothing what used to work well is working anymore. No camera groups, no NVR playback… I am glad I still have an earlier version on my iPad…
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Sad way to go
I used to recommend these cameras to my family members but lately the app has been awful to load. It was great while it lasted.
New app does not support older models
I deleted my doorbell camera as the new ap would not connect. There is no way to add it back. I will be switching camera companies. Not happy as I have 6 cameras.
V8.1.8
Most functions of the app are back, they still have a little bit more to add, but it’s finally usable again. This was a long time coming. Thanks.
From good to bad
Thank you for listening, the worst you could’ve ever done was add unskipable ads, I’m glad you removed them and actually improved the cameras with instant view, thank you!
Where is the HD option in updated app.
I hope that the HD camera option returns in the updates soon. I miss the updated resolution that this option provides. This new app is getting there but need at minimum all the functionality we had with the old app.
Better but not great
I’ve had my cameras for years! I was going to cancel and get new ones when they started with the ads. Very happy that’s gone! However, now we can’t speak through the camera anymore. We’ve always been able to, so that’s a little annoying. Hopefully that comes back soon.
Roll back the update
Update2: Ok NVR live view and playback was added along with a new layout multi view for NVR systems. I'm honestly impressed that the updates were made quickly compared to the amount of time users have been waiting for a fresh update. I've updated my review to 4 stars.
Update: Updates are making progress but still waiting for the option to change video channel on NVR. It's possible on NVR playback now live view should be soon. The new playback UI is much better than the previous. +1 star
The new update completely broke live view. You cant switch between different channels if you have a multi channel NVR. Not only that but, no more motion events, no more playback, no more HD view option. Please roll back the update until this version is a bit more polished and bring it back. UI is cool and refreshing but make it so the previous available features are ported over to this new version.
Update: Updates are making progress but still waiting for the option to change video channel on NVR. It's possible on NVR playback now live view should be soon. The new playback UI is much better than the previous. +1 star
The new update completely broke live view. You cant switch between different channels if you have a multi channel NVR. Not only that but, no more motion events, no more playback, no more HD view option. Please roll back the update until this version is a bit more polished and bring it back. UI is cool and refreshing but make it so the previous available features are ported over to this new version.
Show more
Response from developer
Hi, Thank you for your feedback and we apologize for the trouble. We are currently working to resolve issues in the new version and our developers are putting out updates every 1-2 days to resolve bugs and add features. Feel free to reach out via support@zmodo.com if you need help. We're receiving a higher amount of contacts currently than usual, but will reply as soon as we can.
Don’t update
Garbage after the update
Unusable since the new update. Can’t use sd card.
Never buy from them again
Unusable since the new update. Can’t use sd card.
Never buy from them again
Lousy customer service
They started putting ads when users would open the app. Who —in their right mind— would want to see an ad in the middle of the night, when hearing suspicious noises downstairs or outside and wait seconds to finally be able to see the live feed? And then, they do not answer their emails when needing support, even though you’re a paying customer!!!
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Didnt work anymore
Stopped to work after update
New design
The new design sucks.
Finally switched cameras after the introduction of ADs and it was the best decision we’ve made
We had Zmodo cameras in our home and business, roughly $80-$100/mo for the subscription, when it came to the point ads were showing and I couldn’t look at our cameras for 30+ seconds, this made us infuriated. We have invested a little bit into ARLO cameras, and we have no regrets. Much cheaper, cleaner UI, easier pairing instead of holding a phone up to a camera. Everything is just simpler.
If anyone were to ask me which app/company to use, ARLO is our recommendation. Do not, and I mean this, DO NOT work with Zmodo. You will regret it.
If anyone were to ask me which app/company to use, ARLO is our recommendation. Do not, and I mean this, DO NOT work with Zmodo. You will regret it.
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Are you listening to your customers?
I used to be able to turn the alert on for one camera, but is that capability gone?
