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Too many advertisements when opening the app. Too slow to open.so bad don’t bother buying there cameras
Stupid Ad
0 Starts, Don’t use, Waste of Time and Storage.
Too many pop up Ads
They recently added ads that you can’t skip to even access your cameras. It’s become a huge security issue because I can’t open my cameras quick enough at times. Finding a replacement.
Upgrade sucks!!! Adds don’t allow to view cameras
I have had these cameras for over 8 years. Loved the app. It worked perfect until they decided to add these stupid adds! Please remove the adds pop ups! I just want to view my cameras and not have to click X 50 times just to view. Really considering changing my cameras just bc of this
TERRIBLE
I hope the Leaders of this App that invented these Ads gets fired!!! So ridiculous. I canceled my subscription and i’m sure i’m not the only one. Not paying $5 a month for an app i can hardly ever even access because you get nothing but Ads when you first open the app and when you refresh you just get more ads. I can’t even see what’s going on because i can’t get my video to pull up because of the Ads so what’s the point in even having the camera? Switching to a different company.
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No desde actualización
Desde que pusieron comerciales es desesperante ya que si necesitas ver algo de urgencia en la cámara los comerciales tardan mucho y no deja entrar a los dispositivos antes de los comerciales eran una muy buena opción
Can’t even use see the system because of adds
Had a potential emergency threat outside of the home and could not access the cameras because the ads kept popping up. Can’t skip or get thru them. Been a paid subscriber and user since 2016.
Do not buy these cameras or app. It’s a scam. I’m making the switch for the safety of my family.
Do not buy these cameras or app. It’s a scam. I’m making the switch for the safety of my family.
what happened
used to be a reliable app. now it’s SLAMMED with ads! i cant even get to my camera and i need to! customer service was also no help. horrible experience. i’ll be getting new cameras
What Ads
Sell your souls to the ad machine just to lose customers. Great job, idiots!
*UPDATE* Surprise, surprise I get a bot response. This needs a negative star option.
*UPDATE* Surprise, surprise I get a bot response. This needs a negative star option.
Predatory ads
This company is on the verge of failing. I recommend purchasing cameras elsewhere.
Ads are crazy!
I used Zmodo for years, now that they added ads, it takes too long to see what is happening, or what has already happened! Bad business move in my opinion, will never be using them again. I hear Xfinity has good cameras
This app went from ad free for years to complete trash
This app went from ad free for years to complete trash. Non stop ads and you can’t use the app for it’s purposes
Ads uncontrollable
I can’t even login to see my security cameras without seeing ads first I hope I don’t ever run into an emergency. This is terrible the worse.
ADS ADS everywhere - No matter how much you spend with them you get ADS
Been using them for years at $300 yearly for cameras at my businesses and home. Service was fine tech fine. Works consistently. The. Ads started showing up. Cancelled all service and went free. Why would i pay you to be advertised to? Who ever made the decision to post ads to your paying customers is a moron.
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Too many adds
Been using for years. Now you can’t skip the adds. Can’t access cameras.
Ads make it not worth it
I purchased my 1st camera in 2020 and have since purchased 4 additional to add to. I haven’t had any issues with the cameras they are great. It’s the stupid ads. Why if I bought the cameras do I have to watch an ad to get to my camera view??? The ads alone make we want to buy a whole new camera system.
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The ads have to go!
I used to love my cameras and app. Instant access to my front door cameras, driveway cameras and back yard cameras and ever since the app updated to open the app and look at the cameras is a 6-8 minute process until I finally give up or shut down the app 15-18 times. 95% of the time I give up. Keep in mind I HAVE A PAID ACCOUNT and still slammed with pop up ads and when I try to hit the X is still takes me to the App Store. I can’t wait to rip these off my house, my buildings and properties and run them over with my truck. You guys RUINED a great product. Whom ever is in charge of marketing should be fired and locked in jail. My account is cancelled as of this post and when my already paid account runs out I have already denied scheduled payment Great way to run a product. Anyone thinking to buy these stay far away!
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Absolute Garbage Now!
This app used to be pretty good, now it is just one continuous ad that you can’t get past to even see your cameras. Zmodo please do not respond like you have to all the other complaints “we understand ads can be….” This is a complaint about the app YOUR COMPANY BROKE! So fix it not just issue the same platitudes over and over again! That shows a real lack of respect for your customers!
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Werbung Blockt App-Start
Nach dem letzten Update ist beim Öffnen der App eine blockierende Werbung zu sehen. Man muss die App fünf oder sechs mal starten, um eine Werbung zu bekommen, die man tatsächlich überspringen kann, dass klicken auf das X Button öffnet den App Store der jeweiligen Werbeapp. Somit ist die App tatsächlich nicht mehr zu gebrauchen. Ich verstehe die Design Entscheidungen nicht auch wenn man einen Dienst auslaufen lässt, kann man so mit den Nutzern nicht umgehen. Ein Werbebanner der mitläuft wäre hier die bessere Option gewesen das ist Nutzer unwürdig.
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Response from developer
Vielen Dank für Ihr Feedback. Wir verstehen, dass sich durch die Einblendung von Werbung das Nutzungserlebnis verändern kann. Um weiterhin hochwertige Sicherheitsfunktionen anbieten und unsere Cloud-Infrastruktur betreiben zu können, ohne die Abonnementkosten zu erhöhen, suchen wir nach neuen Wegen zur Unterstützung unseres Entwicklungsteams. Wir beobachten genau, wie sich diese Werbeanzeigen auf die Benutzerfreundlichkeit auswirken. Sollten Sie konkrete Vorschläge haben, wie wir die Werbung weniger störend gestalten können, wenden Sie sich bitte an support@zmodo.com, damit wir Ihre Anregungen an unser Produktteam weiterleiten können. Sie sollten auch nach der Anzeige der Werbung wie gewohnt auf Ihre Kameras zugreifen können. Sollten dennoch Probleme auftreten, stellen Sie bitte sicher, dass Ihre App auf dem neuesten Stand ist, versuchen Sie eine Neuinstallation oder kontaktieren Sie uns unter der oben genannten E-Mail-Adresse, damit wir Ihnen weiterhelfen können.
Ads
I have had zmodo for more than 8 yrs recently the ads they added make it so hard to see my footage with out going through those dumb ads zero star rating
