Can’t book group fitness
Keeps telling me I don’t have an active membership. I’ve called several Y locations and nobody can figure it out. Kind of makes the community plus membership not worth it - I can book child care but without a guaranteed spot in a class that is kind of irrelevant. It’s been weeks and I can’t get anyone to help, very frustrating.
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Super buggy, does not do a fraction of what it should.
My membership reflects differently in the app for what I actually pay at the Y, thus not allowing me to use features I pay for.
And good luck trying to recover a password or create a new account; the app never sends you a pin.
And good luck trying to recover a password or create a new account; the app never sends you a pin.
Can’t log in
Been signing in as a guest for the last few months because the login button is unpressable
Can’t add activities
I’m a sucker for challenges and the app now allows you to complete challenges for badges. However? on both iPhone 16 Pro and iPad, the ‘Add new activity’ screen shows a bottom activity menu that appears swipeable but cannot be expanded by swipe or tap, making activity logging impossible. I just want my badges…
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Login No Longer Works
I am able to login on the website, no problem. But login doesn’t work on the app anymore.
Response from developer
Apologies for the confusion, the app password may be different than your online account - if you haven’t already please try the forgot password option in the app. If you continue having issues please feel free to reach out online via the help chat or by phone to your local San Diego Y and we will be more than happy to help resolve your login issue. Thank you for being a valued Y member!
