Scam
Can't even install it. No wonder it has such bad ratings.
Avoid
Avoid
No Dark Mode
We’re in 2026 and there are still new applications being made without support for dark mode.
Sgt. Kemp
It keep going off line
Too many issues
Using this for flower cooler and will send you alerts, but you can NEVER login to see what’s happening. Continually having to reset my password and then it doesn’t work, locks after one password attempt. Defeats the purpose of remote checking when I cannot login.
Why can’t they make any of this simple?
App is terrible for setting up setting up basic alarms. Learning the functions of the door sensors, alarms, and fobs is counterintuitive and difficult, even for someone well versed in tech and smart homes. Almost 0 guides on how to use the app/setup alarms by the manufacturer other than individual YouTube videos about alarm strategies, scenes, etc, but nothing comprehensive that shows how to configure all these settings for the purpose of using the door sensors as alarms. Would definitely suggest going with a brand like Eufy or or Aqara.
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Adjusted itself
For whatever reason the freezer thermostat alert settings changed themselves to 40-65 degrees so I wasn’t alerted. Very frustrating!
Automatic log outs
The app keeps logging me out requiring a password. If there’s any app that should stay logged in, it’s this one
Almost there
The app is pretty good. Easy to use. Easy to figure out. But could use a couple easy to add features to make it better.
1 - a sort feature when viewing all your devices. 1 have over 140 devices. It would be nice to be able sort them from A-Z/0-9 by name or by number. Or by temperature (low to high or high to low.
2 - with 130 devices monitoring temperature. It would be nice to have been able to add them all first. Then select them all and adjust the alarm settings in one shot. I need to add at least 50 more sensors and doing them one at a time is a time consuming process.
3 - a “stay logged in” checkbox on the sign in page.
Other than that I think the app and products are great and I have recommended it to many people.
1 - a sort feature when viewing all your devices. 1 have over 140 devices. It would be nice to be able sort them from A-Z/0-9 by name or by number. Or by temperature (low to high or high to low.
2 - with 130 devices monitoring temperature. It would be nice to have been able to add them all first. Then select them all and adjust the alarm settings in one shot. I need to add at least 50 more sensors and doing them one at a time is a time consuming process.
3 - a “stay logged in” checkbox on the sign in page.
Other than that I think the app and products are great and I have recommended it to many people.
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Good system
So far everything was easy to install and working
Must Have Simple Solution
Never had an issue, but have friends who have come home to water damage from leaks. Other solutions rely on unreliable water flow sensors and false alarms. This is EXACTLY what I wanted. Ties directly to Ball Valve, so no need for plumbing work. And, leak sensors work great. It sends notifications AND can close valve even if power fails and no internet. I have NO ties to this company. This is a MUST have solution for all homes.
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Listen yo
I can’t get the thermostats to work with Alexa, however the YoLink thermometers do work with Alexa. The thermostat options in YoLink are very limited.
Great Range, Great Battery life!
Love their products. Have saved us a few times now from disasters! Also made us aware of people in our backyard before they broke into our cars! Great products!
Excellent tools and app
All my YoLink accessories work great, and the app as well.
Very helpful
Shocked to see so few positive reviews. Using their door sensor to detect when my freezer drawer isn’t completely closed. Was easy to set up and it’s working just fine. Very happy customer!
Unable to pair device
Garbage. Have to return device because the developers broke the app with this release. Getting error message that says I need to enable location but that’s already been done. Tech support told me they’d have it fixed in 24 hours. That was almost a week ago.
Long range long battery life
And they stand behind their product, sending replacement when needed
Buggy App!
I bought these due to the decent reviews for the hardware, but the app itself is buggy. They are working through a known issue where the app asks you to enable location services even when you already have them enabled. I can’t get the hub to connect via WiFi or Ethernet. Yesterday, customer service said to re-download the app that afternoon since they would be pushing another update to fix the issue. Now they are telling me it won’t be fixed for 48 hours. I’m returning the hub and thermostats and uninstalling the app. Too bad…I really wanted to like this!
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Won’t connect
Unable to set up Speakerhub. Getting message to allow Location Services, which already allowed.
Your customer service sucks
Your customer service isn’t very service oriented. The young ladies who answer the phone are doing their best. But they don’t really know the Equipment. I’ve requested a call back three times.. By the way, I started pursuing this with your recommended plumber, Beagle Services. They don’t call back either. I have not been angry, or raised my voice or anything that would cause someone to not call back. Sorry, but your customer service sucks. I want nothing more than to be a happy customer.
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Alexa Linking
I purchased a YoLink hub with a YoLink flex fob and tried to connect it to Alexa cause on Amazon it says “works with Alexa” WRONG!!!!! It works by accident I tried linking it with the button in the app and it says “coming soon” then why did you tell me works with Alexa so I go into the Alexa app and see button1 button2 button3 button4. So I think it did work WRONG AGAIN! It only dose the click action IF you find the loop hole but no double click no hold click so I lost half the uses!!!! All because Alexa thinks it’s a motion sensor through the loop hole!!! But it doesn’t even work correctly!!!!
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