Your Texas Benefits User Reviews

Your Texas Benefits
Your Texas Benefits
Texas Health and Human Services Commission

What users say

Top reviews

Worst state ever

Terrible to deal with cant get any information and extremely rude and racist employees

No log in page after update

Frustrated I can logon
No page

Texas benefits app NOT working

I have been using the Texas benefits app and the last few months it hasn’t been working. I wrote a review hoping for it to be fixed and it hasn’t.. and there isn’t any contact info to call anyone.

Please fix your app so it can be used.

I needed emergency benefits

Apparently if you default on a renewal it automatically doesn’t consider the specific situation if you are in desperate need of emergency food due to the renewal documents not being sent on time and it was for self employment money I used to get which I am not getting anymore so I wasn’t sure how to send in that I get nothing because I submitted a new application reflecting the change but they still wanted the documents from the renewal
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Review

Too difficult to send documents from my email

My dead grandmother

It wasn’t 100%, but I was able to remove my grandmother through the options, very easily answer a couple questions

Easier than laptop!

This phone app is so much better than my laptop! Have been tying for days, but this worked in a few minutes!

The app stopped working completely

It stopped working completely so yal
Gonna fix it or wat

Horrible

Not user friendly

NEVER WORK

This app never works for sending paperwork I been trying for months I think you’re doing it on purpose so they won’t give you any Food Stamps

Great App

Great Delivery Options

Good app. Bad luck.

Your Texas benefits app it’s very helpful, more convenient, and very easy to use and understand. I went paperless because I was bad at keeping up with mail or sometimes wouldn’t receive things like renewal notices which was a pain to deal with. I have been waiting for my snap benefits for almost a month and a half now, they have already expedited my renewal and still no notice no call no notification or anything. It’s upsetting. I understand they have a lot of applications especially during summer. So imagine how important it is for someone to have with six children, who isn’t working and doesn’t have a life besides feeding, cleaning and caring for her kids. Especially during summer, last time they did this was during my kids Christmas break. The most needed times. Like now with the kids not in school. Anyone else going through this? :(((
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Service renewal

Very useful and helpful . Faster on checking the situation’s .

Great improvement!

The new Medicaid renewal app was very easy to use and user-friendly. The process was much faster than before, and submitting the required information was simple and straightforward. Great improvement!

Log in won’t appear

It’s been about a week or so, and I cannot log in. When I open the app “Your Texas Benefits” just appears, and just gets stuck at that screen. I love using the app, I just want to know how to fix it this problem… I’ve updated, uninstalled, reinstalled, and power cycle pad my iPad. Still nothing. :(

App challenges

I have never been able to use this app whenever I try to log in it’s tells me I have call the number and it’s not working. I’m not able to access any documents or messages.
when I try to check my balance it’s tells me I’m not the account holder but I’m the only one on the case.

Can’t upload any documents

Can’t upload any documents on the app or the site.

Good if it works.

This no longer loads on iPhone unless you go to the website like normal instead. Like most of them, there's really no need to have this app.

HHCS app

The app is easy and convenient to use. You can check balances and se documents so fast. You don’t have to wait for paperwork or to send paperwork.

Stop working

My app has stop working since last week Saturday till now I don’t what is wrong with my app please what is wrong with the app it not working