Your Texas Benefits User Reviews

Customer Experience

Positive experience53.6% of reviews
Neutral8.0% of reviews
Negative experience38.5% of reviews

~ Based on 377 written reviews from the US App Store.

What users say

Is Your Texas Benefits Safe?

Your Texas Benefits appears safe based on user ratings. AppsHunter Safety Score for Your Texas Benefits is 96/100.

This assessment is based on 374,618 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.1% of ratings point to a safe experience
1.8% of ratings suggest some concerns
2.1% of ratings point to a risky experience

~ Based on 374,618 App Store ratings for Your Texas Benefits.

Is Your Texas Benefits Legit?

Your Texas Benefits appears to be a legitimate app. AppsHunter Legitimacy Score for Your Texas Benefits is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Fácil y exlente

Muy buena la recomiendo

Bueno

Muy eficaz para ahorrar tiempo.

App is no help at all

I have my case number and date of birth but when I click ADD CASE, it shows a “We’re sorry, there was a system error. Please try again soon.” It’s been a couple of days of that. I would rather call 211 and wait 55 minutes for actual help than this useless app.

Perfect

Perfect

Estrellas

Muy buena app

Favorito

Me encanta your Texas benefits xq ofrece muchos beneficios

Easy app

Easy to use, update info and check balances and know what health plans you have.

Forms

The forms are confusing and misleading. Please fixed it.

Doesn’t work

I’ve had problems using this app for months now… I deleted the app and then downloaded again but after doing that a few times it still didn’t work so I thought it was something wrong with my device so the app has just been sitting here taking up storage on my phone …. I tried opening it again recently to see if the problems still exist… the problems are still there…
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No Login Page Available

I have the same issue as the previous reviewer has…

When I open the app it does not actually open past the title page. I have deleted the app and then reinstalled it several times to no avail. It is very frustrating to go through the website. It is slower and much more tedious.

So many problems

There’s no way you have a 4.8 rating! Reason I say this is because your app sucks so bad! The “minor issues” you say you fixed aren’t stated. Please fix the bigger issues first! Like being able to send more documents than what you allow because HHSC asks for so many documents! Then the client has to go and mail, fax, or take the documents in. Not all the documents sent go through and we can delete them to make room for other documents or resend those documents! This is one issue I have experienced just recently! But I’ve experienced so many others. This app is not user friendly at all your app makes it so difficult to navigate and send documents!
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So so

This is difficult

No puedo entrar a la app

Estoy teniendo problemas en entrar a la app. Ya la e borrado dos veces y la e vuelto a instalar pero aun así no puedo entrar.

Worst state ever

Terrible to deal with cant get any information and extremely rude and racist employees

No log in page after update

Frustrated I can logon
No page

Texas benefits app NOT working

I have been using the Texas benefits app and the last few months it hasn’t been working. I wrote a review hoping for it to be fixed and it hasn’t.. and there isn’t any contact info to call anyone.

Please fix your app so it can be used.

I needed emergency benefits

Apparently if you default on a renewal it automatically doesn’t consider the specific situation if you are in desperate need of emergency food due to the renewal documents not being sent on time and it was for self employment money I used to get which I am not getting anymore so I wasn’t sure how to send in that I get nothing because I submitted a new application reflecting the change but they still wanted the documents from the renewal
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Review

Too difficult to send documents from my email

My dead grandmother

It wasn’t 100%, but I was able to remove my grandmother through the options, very easily answer a couple questions

Easier than laptop!

This phone app is so much better than my laptop! Have been tying for days, but this worked in a few minutes!