YRide User Reviews

Customer Experience

Positive experience16.7% of reviews
Neutral5.6% of reviews
Negative experience77.8% of reviews

~ Based on 18 written reviews from the US App Store.

Is YRide Safe?

YRide has mixed safety signals based on user ratings. AppsHunter Safety Score for YRide is 66/100.

This assessment is based on 32 user ratings, with an App Store average of 3.2/5.

Safety Analysis

53.1% of ratings point to a safe experience
0.0% of ratings suggest some concerns
46.9% of ratings point to a risky experience

~ Based on 32 App Store ratings for YRide.

Is YRide Legit?

YRide is no longer available in the App Store. AppsHunter Legitimacy Score for YRide is 35/100.

Based on 35 of 100 points across 7 verification signals from App Store and developer data.

Score capped because this app is no longer listed.

Top reviews

Anybody working on this app?

App is dead

App doesn’t work anymore

The app doesn’t work for me anymore. Despite how many times I close out or redownload it, it won’t work for me.

Prior to these issues, I’ve absolutely preferred this rideshare service about all others.

Why?

Because it was cheaper, super user friendly, easy to navigate and it was great because you can choose your driver (if you care that much).

My only complaint of the app besides it not working anymore is that sometimes the drivers would cancel after I waited 15 minutes for them to arrive, then all of a sudden I’d have to order another ride, or they took longer than the app predicted.

Other than that I highly recommend this app - and will be delighted to make a revision on the review as soon someone can help me figure out why it’s not loading for me. My friends who use this app are also experiencing the same issue.
Show more

Doesn’t work

Downloaded. Stuck on launch screen. Deleted.

Serious bug during verification!!!

Unable to verify phone number. There is no way to enter the confirmation code on the iPhone.

Disappointed

This is the worst app I have used. The app has countless bugs and the support level is horrendous; tried emailing them but never received a response from them. The drivers never arrive and the same driver will accept the ride if you book another post cancellation.

App doesn’t work on iPhone 14

Not quite ready for prime time apparently. Although this part of the app works, the field to enter a destination doesn’t. Nor does the contact page.

Waste of time

I have tried to book a ride using this app for a week straight but they do not have nearly enough riders, I can’t seem to take my first ride due to this, so this app is for sure a waste of time. The price looks good but that doesn’t matter if I’m unable to actually get a driver willing to drive

Incredible service drivers nice as all get out

Love these guys they do well by their drivers and riders…uber watch out these guys are crushing!!

Never again

The driver arrived 10 minutes early, then drove away without contacting me. No notification of arrival. I went outside 5 minutes before the scheduled time, he was already gone. Called him on the phone and he gave some excuse about the ride being canceled. It wasn’t, because I had to manually cancel it myself. I was headed to the airport and this almost caused me to be late. Awful experience. Thank god for Uber.
Show more

Work in progress but seasonal drivers.

It’s new and it’s a work in progress. I have saved monies on this new Rideshare App. Driver owned. Monies goes to drivers and their marketing. It’s not perfect but works well if you book a ride with a driver. Especially from Airport. Many are in and around the cities of Sac, LA, SFO, and SJ.
Great drivers. Clean cars. It’s still new so of course may have some challenges. Give it some time!
Show more

Unreliable

Always a bad experience

One of the best app I used in recent times.

I booked a service in Yride compared with other apps cost was very less.

Yikes

I booked a ride, it was supposed to be for 6 bucks imagine my surprise when I was charged over $250. Once I discovered the overcharge I went to the app and hit the customer service chat. I didn’t get a response so I email them. They quickly responded and stated they had already initiated a refund but I would have to wait 3-5 business days. I further complained and they offered me a $15 credit. I promptly asked them to close my account.
Show more

Bad service

I do not recommend. Buggy app with no customer support available for assistance

Spammy, but works

First off, if I can’t find a way to turn off al the spammy notifications, I’m going to go back to Lyft and uber. The prices on this app are better for both the driver and rider, but I’m so sick of getting ad notifications, that I can’t turn off and get just relevant ones. The app has basically no support or features either.
Show more

Non stop ads

Constant promo notification bombardment with no way to opt out. Just what I need- a ride app setting my phone off all day. No way to contact other than a generic support email. What is wrong with you people?

Delete app

This app is annoying. I have tried to delete this app and it won’t. I’m sure to app is okay but I want to stop the insensitent emails.

I’m there driver

I tried
You try to request a ride they deduct the money from your account and there is no driver you wait you wait you wait then the driver except the trip but he driving away. they take the money for your account? Then you have to call there is no one answer the phone or there is no phone to call text the money is gone that’s why not succeed you need to give me my money back it was 16 $
Show more