Broken
Terrible app, no effort put into it. Been stuck on validating my details for days now…
HHazch
App is like 2007
You can’t search for cars availability and pricing without a profile. To create a profile you have to give all personal info and scans of passport and license. 5 days later profile still not verified - so still can’t search for cars. Deleted profile and app and found a car on Booking instead
SStixyStix6
Parfait
Top sur toute la ligne service client tout bonnement parfait
HHariboshot
App is much worse now
I used ufodrive a lot in the past. I now made a new booking and oh my the app has gone downhill.
YYossiCB1
Car never showed up - would give 0/5 if possible
It was a rental from Williamsburg NY location thanksgiving weekend
I had prebooked the rental many months ago. I live chatted with them prior to rental to confirm, they said yup good to go.
Day of rental, went downstairs and car was nowhere to be found.. I called them and they had no idea where it is and basically told me there’s no car in any location in NY. Good luck, I’m on my own.
They said management will follow up. I got apology email that made me even more furious. Here’s their exact wording: “It’s worth mentioning that situations like this, while rare, can happen, and no one is at fault. These are just the unpredictable challenges of life”
(HUH?!)
I had prebooked the rental many months ago. I live chatted with them prior to rental to confirm, they said yup good to go.
Day of rental, went downstairs and car was nowhere to be found.. I called them and they had no idea where it is and basically told me there’s no car in any location in NY. Good luck, I’m on my own.
They said management will follow up. I got apology email that made me even more furious. Here’s their exact wording: “It’s worth mentioning that situations like this, while rare, can happen, and no one is at fault. These are just the unpredictable challenges of life”
(HUH?!)
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FCFred Chang
