Zadarma

Zadarma

Cloud PBX & Virtual Numbers

71 ratings
168 reviews
Free

Details

Released
February 26, 2015
Updated
October 26, 2026

Features

Zadarma screenshot #1 for iPhone
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Zadarma screenshot #5 for iPhone
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About

This VoIP app allows you to make and receive calls and SMS using a virtual number and PBX. It offers features like call transfer, recording, and an AI voice agent to automate incoming calls. Seamlessly integrate with CRM and ERP systems for enhanced business communication.

✓Virtual numbers and PBX
✓Call transfer
✓Call recordings
✓SMS messaging
✓AI Voice Agent
✓CRM integration
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What's New in Zadarma

7.9.1

October 26, 2026

1) Improved application stability 2) Minor bugs fixed

User reviews

A nightmare

Blocked a US businesses operating for two decades from making calls to U.S. clients. After “verification”. No due diligence.. We never called a client or lead who did not share the number with us on purpose. No support, just more stupid excuses and questions.

Response from developer

Account restrictions may require additional checks even after verification. Please contact support@zadarma.com from your registered email address so we can review the restriction and clarify the next steps.

Verification delay

I am a new customer, and I was so happy to know that I was finding a way to receive from call from US from a land phone to a new US number is very important to me that I receive these calls, however, after seeing that prices changed, depending the plan, I was OK with that and I decide to do a three months plan which I was charged before they verify my ID. It’s been days and I’m still waiting for the verification of my ID, having very slow response actually none just one saying that my verification is been waiting, so it will be nice if they verify the ID before making the payment as the days keep counting and I still don’t have a response of my verified ID and no, I really customer service where I can talk to
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Response from developer

Thank you for your feedback. Please contact support@zadarma.com from your registered email address so we can check your ID verification status and clarify the billing period. Our support team is available 24/7 via live chat on our website.

Продають номери, які попадають в СПАМ за пару днів

Підтримка від якої користі 0
Номери, які вони продають для 70% клієнтів на холодні дзвінки, вони захистити від спаму не можуть, бо ти маєш згоди від власника номеру на який дзвониш, і все. Клоуни

Quality and customer service

This isn’t worthy the hassle and quality of calls very poor.

Quality of calls terrible, when calling an international destination from the U.S., I can speak to the person on the other line for like a minute after that it replays what the other person on the line said during that minute and keeps on replaying that on repeat (as if that was recorded). Only way to get around it was to hang up and call again. Other issue also when calling sometimes it connects to wrong numbers on the other end, not the actual number I was calling.

Additionally contacting customer service via chat wasn’t helpful. Took couple weeks for verification and when contacted customer service via chat, the person didn’t want to help basically kept on repeating the same sentence over and over as if it was a computer responding, and wasn’t interested in understanding the issue. Only after sending another email I was cleared/“verified” for international calls.
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Response from developer

Thank you for sharing your experience — we’re sorry to hear about the difficulties you faced. Call issues like audio looping or incorrect call routing are not expected behavior and usually require a technical check on our side. The same applies to delays during verification — we understand how frustrating that can be, especially when international calls are involved. To properly review what happened with your calls and the verification process, please contact us again at support@zadarma.com or open a ticket via https://my.zadarma.com/tickets/ and include the call examples (dates, times, and numbers). This will allow our technical team to investigate the issue in detail and provide a clear resolution. Support ticket.

The worst virtual number service

I verified my account, rented a number but I didn't receive any SMS from Instagram. I wrote to support and they refused to refund me or change number. I just lost my money!

Developer apps

FAQ

What is Zadarma?

Zadarma is a VoIP application that allows you to make and receive calls and SMS messages. It provides users with a virtual number and PBX capabilities directly on their mobile device, enabling high-quality calls at affordable rates.

What are the key features of Zadarma?

Key features include obtaining virtual numbers in 110 countries, connecting to your PBX within the app, call transfer, call recordings, SMS messaging, and an AI Voice Agent for automating incoming calls. It also offers integrations with CRM and ERP systems.

Is Zadarma free to use?

The application itself is free to download and use for its core VoIP functionalities. However, specific services like virtual numbers, call forwarding, and advanced features may incur charges. Detailed pricing information can be found on their website.

What devices is Zadarma compatible with?

The application is designed for mobile devices, allowing you to stay connected wherever you are. It functions as a mobile VoIP app, suggesting compatibility with both iOS and Android smartphones and tablets.

How can Zadarma benefit my business?

Zadarma can enhance business communication by providing a professional virtual number, enabling call management features like transfer and recording, and automating customer interactions with an AI Voice Agent. Its integration with CRM and ERP systems further streamlines business operations.