Продають номери, які попадають в СПАМ за пару днів
Підтримка від якої користі 0
Номери, які вони продають для 70% клієнтів на холодні дзвінки, вони захистити від спаму не можуть, бо ти маєш згоди від власника номеру на який дзвониш, і все. Клоуни
Номери, які вони продають для 70% клієнтів на холодні дзвінки, вони захистити від спаму не можуть, бо ти маєш згоди від власника номеру на який дзвониш, і все. Клоуни
Quality and customer service
This isn’t worthy the hassle and quality of calls very poor.
Quality of calls terrible, when calling an international destination from the U.S., I can speak to the person on the other line for like a minute after that it replays what the other person on the line said during that minute and keeps on replaying that on repeat (as if that was recorded). Only way to get around it was to hang up and call again. Other issue also when calling sometimes it connects to wrong numbers on the other end, not the actual number I was calling.
Additionally contacting customer service via chat wasn’t helpful. Took couple weeks for verification and when contacted customer service via chat, the person didn’t want to help basically kept on repeating the same sentence over and over as if it was a computer responding, and wasn’t interested in understanding the issue. Only after sending another email I was cleared/“verified” for international calls.
Quality of calls terrible, when calling an international destination from the U.S., I can speak to the person on the other line for like a minute after that it replays what the other person on the line said during that minute and keeps on replaying that on repeat (as if that was recorded). Only way to get around it was to hang up and call again. Other issue also when calling sometimes it connects to wrong numbers on the other end, not the actual number I was calling.
Additionally contacting customer service via chat wasn’t helpful. Took couple weeks for verification and when contacted customer service via chat, the person didn’t want to help basically kept on repeating the same sentence over and over as if it was a computer responding, and wasn’t interested in understanding the issue. Only after sending another email I was cleared/“verified” for international calls.
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Response from developer
Thank you for sharing your experience — we’re sorry to hear about the difficulties you faced. Call issues like audio looping or incorrect call routing are not expected behavior and usually require a technical check on our side. The same applies to delays during verification — we understand how frustrating that can be, especially when international calls are involved. To properly review what happened with your calls and the verification process, please contact us again at support@zadarma.com or open a ticket via https://my.zadarma.com/tickets/ and include the call examples (dates, times, and numbers). This will allow our technical team to investigate the issue in detail and provide a clear resolution. Support ticket.
The worst virtual number service
I verified my account, rented a number but I didn't receive any SMS from Instagram. I wrote to support and they refused to refund me or change number. I just lost my money!
Poor!
I had been a loyal Zadarma customer for over five years, and unfortunately, my experience took a drastic turn for the worse this past year. Without any reasonable explanation, the company disabled my ability to connect new numbers, claiming restrictions related to Russia, North Korea, and other sanctioned regions. This makes absolutely no sense, as I live in the United States and have no connection whatsoever to those territories.
What makes the situation even more unacceptable is that I had already paid $500 for a yearly service plan. Despite this, Zadarma provided no practical solution, no clear justification, and no respect for long-standing customers. Their actions feel careless at best and misleading at worst.
My advice is simple: be extremely cautious. Based on my experience, I strongly recommend staying far away from this company. Their policies are inconsistent, their communication is unclear, and their customer support fails to address real issues.
What makes the situation even more unacceptable is that I had already paid $500 for a yearly service plan. Despite this, Zadarma provided no practical solution, no clear justification, and no respect for long-standing customers. Their actions feel careless at best and misleading at worst.
My advice is simple: be extremely cautious. Based on my experience, I strongly recommend staying far away from this company. Their policies are inconsistent, their communication is unclear, and their customer support fails to address real issues.
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Response from developer
Please note, ID verification is a required step that, however, does not affect the performance of our app. Over 2 million user have entrusted our service and the security of our service is our main priority.
Очень слабо!
Вы не сможете построить с этим сервисом элементарную телефонию на 3-4 номера телефона... функционал очень слабый. Как АТС это использовать нельзя!
Подходит только для личного пользования. Либо все может работать, если вы готовы платить 1,2$ за минуту разговора, что на сегодняшний день смешно!
Но есть и плюсы! Очень крутая техподдержка!!! Это не закрывает ваши задачи , но все же приятно :)
Подходит только для личного пользования. Либо все может работать, если вы готовы платить 1,2$ за минуту разговора, что на сегодняшний день смешно!
Но есть и плюсы! Очень крутая техподдержка!!! Это не закрывает ваши задачи , но все же приятно :)
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Mucho cuidado, no contratar
Tal y como dicen por aquí otros usuarios esta empresa son unos impresentables piden mucha documentación y luego no activan el servicio. Me gustaría saber qué hacen con esa documentación que están recopilando. Espero que alguien investigue a qué se dedican realmente en esta empresa. Ahora me dirán que mi reseña no va a relacionado con la aplicación, pero me da igual, la reseña es para advertir a otros usuarios a que no utilicen vuestros servicios.
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It’s on or it’s not
No ability to mute or pause incoming calls. I had to delete the app from my phone to stop work calls from bothering me whilst on holiday. I would have thought it should be a fairly obvious feature, but sadly lacking from this app.
Bad service
Its not possible to call from this app, just take your money
I phone 16
Assolutamente non compatibile con l’utilizzo dell’Iphone .. impossibile utilizzare app .. si richiede supporto per la configurazione
Good
Using it from almost 2 years now without any issues
Good, but let’s improve
I use Zadarma for 3 years and so far I’m quite happy with it. There are certain limitations on getting sms from “short numbers” (my bank’s SN works fine, but my governmental e-Papers service’s SN doesn’t), but once again, I would definitely recommend Zadarma, especially for those who need sms’ from short-numbers.
Anyway, there’s always an opportunity to improve. Here is my suggestion: my foreign bank sends me messages in a language I do not speak at all (oops). Every time I get a message from my bank in Zadarma’s app I have to go to Gmail, look for a letter from Zadarma with a copy of my bank’s sms and google-translate it in Gmail.
So, Zadarma team, please enable translation within your app. It won’t take too much time, it’s alsmost a no-code feature. But from a UX point of view it would be a Great Leap Forward
Will ya?
Anyway, there’s always an opportunity to improve. Here is my suggestion: my foreign bank sends me messages in a language I do not speak at all (oops). Every time I get a message from my bank in Zadarma’s app I have to go to Gmail, look for a letter from Zadarma with a copy of my bank’s sms and google-translate it in Gmail.
So, Zadarma team, please enable translation within your app. It won’t take too much time, it’s alsmost a no-code feature. But from a UX point of view it would be a Great Leap Forward
Will ya?
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Worst Customer Support
It is extremely difficult to get a virtual number using Zadarma. The identity verification process is just endless and the customer support is simply not there. In short, don’t waste your time!
Disgusting customer service
I never seen in my life such a horrible costumer support. They are literally cannot fix non of problems. System never working. If you guys want to lost your company reputation, Zadarma is the best service for that.
Basura
El proceso de alta es muy tedioso, te obligan a subir mucha documentación varias veces y luego te rechazan la documentación. El equipo de atención al cliente son unos impresentables. Mejor optar por otras alternativas.
I stopped getting incoming calls
I stopped getting incoming calls.
Its a scam avoid
They make you pay for the services and after make you through a hellish verification process that doesn’t work. So most likely verification takes you over a week with bureaucracy. In the remote case it works service is very faulty with connection quality bad.
Money totally wasted. Check other reviews
Money totally wasted. Check other reviews
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Response from developer
Thank you for your feedback. Our service requires verification to comply with international regulations, and we clearly state this before payment. In most cases, the process is quick, but delays may happen if documents are incomplete or unclear. As for connection quality, we recommend testing our services using the free trial available before making any purchases. If you experienced any issues, please contact us at support@zadarma.com or via our ticket system: https://my.zadarma.com/tickets/ — we’d be happy to help resolve the situation.
Potrzebne drobne poprawki
Aplikacja dobra tylko przydałoby się, żeby systemowy tryb nie przeszkadzać włączał taki sam tryb w aplikacji bo obecnie trzeba to zrobić ręcznie w aplikacji. Ogólnie przydałaby się większa integracja z systemem iOS. Oraz integracja czarnej listy połączeń dla osób bez centrali telefonicznej.
Все супер работает
Хорошая техподдержка и супер цены
No la usen
El soporte es terrible, los SMS no funcionan, no podes enviar ni recibir, solo llegan los mensajes de SPAM con publicidad. Apenas active el número no paro de recibir llamadas publicitarias.
Good for Mac
Good that now they have app for my Mac, before I used chrome plugin, but chrome is not my main browser and app is better. It is simple but works ok.
