Worst
I’ve reached out multiple times, and honestly, the service has been extremely unprofessional and irresponsible.
I booked an appointment through the app but received no response. I also sent emails and the query didn’t get resolved even after multiple conversation.
I’ve been following up with team for more than a month. Then, 4-5 days ago, I finally received a call regarding KYC in Bangalore, even though I had clearly mentioned my location everywhere. During the call, I was told that we don’t provide KYC services outside Bangalore.
I then asked if video KYC could be arranged. I was told that the team would be consulted and that I would get a response. It’s been days, and there has still been no update or response.
I’ve spent more than a month following up.
At this point, I’m seriously considering dropping this card altogether. This is honestly one of the worst customer service experiences I’ve faced.
I booked an appointment through the app but received no response. I also sent emails and the query didn’t get resolved even after multiple conversation.
I’ve been following up with team for more than a month. Then, 4-5 days ago, I finally received a call regarding KYC in Bangalore, even though I had clearly mentioned my location everywhere. During the call, I was told that we don’t provide KYC services outside Bangalore.
I then asked if video KYC could be arranged. I was told that the team would be consulted and that I would get a response. It’s been days, and there has still been no update or response.
I’ve spent more than a month following up.
At this point, I’m seriously considering dropping this card altogether. This is honestly one of the worst customer service experiences I’ve faced.
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Category Dropdown Not Working Since Last 1+ Years
I am using this Application since last two years. I can see that category dropped down for claim is not working since last more than one year. I’m not sure how other people are able to claim reimbursement. due to these issue, I am not able to claim expenses multiple times, and it incur tax on my head.
Post two years of update there is no update from the team. Worst support system.
Post two years of update there is no update from the team. Worst support system.
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Response from developer
Apologies for the Inconvenience. Your feedback is invaluable. We request that you write to us at care@zagglein and provide more details about these challenges. Thank you for bringing this to our attention!
Worst Customer Service ever
I have been trying to get an issue with my Zinger card resolved since 2 months, I have raised multiple support tickets and till now I did not even get a call from Zaggle. What is point of having this zinger card if I can’t even spend my money in it.
Great Meal Card and App
Great experience so far. Works on all the required platforms such as Blinkit, DMart, DMart Ready Online platform, etc. Got the issue resolved from the customer care team in short span. Prompt service. Keep up the good work!
New version much better
Old version was trash. The new version is much better
