Important information
site down for months ??
Site is shutting down
Down?
The fact that support told me “yes it’s down and we don’t know anything else” doesn’t really work with me. Holidays are coming up and I’d really love to buy things.
App not working
It was great
Wishing
Response from developer
Thank you for your review. Unfortunately, we do not have a specific timeframe as to when eCertificates will be available for purchase. Once our site is updated, we will send out emails to notify our customers. We apologize for any inconvenience.
Not a Fan a waste if time
• Application source and underwriting risk.
• Shopping behavior indicates risk.
• Characteristics of payment mechanism used.
Response from developer
Zebit’s Registration Agreement explains that the granting of any credit during registration is not a guarantee that credit will be granted when an attempt to purchase is made as each purchase is a separate extension of closed-end credit subject to internal underwriting policies. We apologize for the disappointment this has caused. Should you have any additional questions, please email us at help@zebit.com
Fico Score
Response from developer
Zebit does not require a FICO score to qualify for credit to shop. Instead, we look at various factors from the specialty credit reporting agencies and our own criteria to determine eligibility. You can find additional information in our Transparency Pledge: https://zebit.com/transparency-pledge/
Emails bombardment
Response from developer
Thank you for your feedback. We will pass this along to our IT department. Please don't hesitate to contact us at help@zebit.com if there is anything we can assist you with.
Scam
Unprofessional
Love but
Still can’t change password?
Response from developer
We are glad to hear that you love the app and would like to look into the issue with changing your password. Please email us at help@zebit.com or send us a DM so we can further assist.
NOPE
Ordered television that came with a broken screen
Response from developer
We sincerely apologize for the way your order was received. You mentioned that you have emailed us, please be assured our agents are ready to help in resolving the issue. Please send us a DM so we can identify the order. This is not typical of our deliveries, and we would be happy to monitor the claim to have this resolved. We hope you have a better experience with us going forward.
Unless and Misleading
Response from developer
Thank you for your feedback. We apologize for the disappointment in not finding what you were looking for on our site. We would like the opportunity to look into this further, as the amount of eCertificates you were offered does not sound accurate. Please email us at help@zebit.com so we can review.
Run!!
A generic pre written response still does not change the truths in my review or opinion. Prices are outrageous! Why must this app prey on the poor?
Pointless
Response from developer
Thank you for your feedback. Zebit is an eCommerce store where you can use your Spending Limit to buy a wide range of quality, name brand products with a selection that is updated daily. We apologize if you were unable to find what you were looking for.
Will not link bank information
Response from developer
We apologize for the trouble you are experiencing. Please email us at help@zebit.com and we would be happy to help troubleshoot the issue.
