Love the new app!
Super easy to use. Nice modern interface. Love being able to see birthdays and anniversaries!
KKelton12356
eligible is great
The app is better than the old one. Please add more member notes options!!
HHDC2288
Awesome App
Love this app- so easy to work!
LRLainey Rosy
Looks pretty, but does not function well
This app looks good, but it does not have the functionality or intuitive workflow it needs for people who are actually using it every day.
I genuinely think the app would improve significantly if the developers spent more time listening to feedback from the coaches, managers, and staff who use it in real-world environments.
A quick example:
If I navigate to a specific day on the calendar to review my schedule and then select Book Appointment, why does the app automatically take me back to the current date?
If I’m already looking at a day one week in the future, there is a very high likelihood that this is the day I’m trying to book the appointment on. The booking screen should retain the date I was viewing rather than forcing me to navigate back to it again.
There is another issue when changing appointment dates. The interface shows the numerical calendar date, but not the corresponding day of the week clearly alongside it.
When you are working in a fast-paced coaching environment and booking or changing appointments between clients, you should be able to quickly move forward or backward and see something like:
Tuesday, September 22
rather than simply seeing:
September 22
I should not have to stop and mentally calculate which date corresponds to which day of the week.
These may sound like small things, but they create unnecessary friction in something that should take seconds. When staff are making dozens of bookings, changes, and schedule adjustments, those extra steps add up very quickly.
The interface is visually polished. What it needs now is more attention to workflow, speed, and how the app is actually being used by coaches and staff on a daily basis.
I genuinely think the app would improve significantly if the developers spent more time listening to feedback from the coaches, managers, and staff who use it in real-world environments.
A quick example:
If I navigate to a specific day on the calendar to review my schedule and then select Book Appointment, why does the app automatically take me back to the current date?
If I’m already looking at a day one week in the future, there is a very high likelihood that this is the day I’m trying to book the appointment on. The booking screen should retain the date I was viewing rather than forcing me to navigate back to it again.
There is another issue when changing appointment dates. The interface shows the numerical calendar date, but not the corresponding day of the week clearly alongside it.
When you are working in a fast-paced coaching environment and booking or changing appointments between clients, you should be able to quickly move forward or backward and see something like:
Tuesday, September 22
rather than simply seeing:
September 22
I should not have to stop and mentally calculate which date corresponds to which day of the week.
These may sound like small things, but they create unnecessary friction in something that should take seconds. When staff are making dozens of bookings, changes, and schedule adjustments, those extra steps add up very quickly.
The interface is visually polished. What it needs now is more attention to workflow, speed, and how the app is actually being used by coaches and staff on a daily basis.
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MMontynakmuay
Response from developer
Hey there, thank you for your feedback. We hear you about the calendar connecting to appointment bookings and made that change in version 1.0.14. We'd love for you to try it out and let us know what you think. We'll be working on day of the week next. Thank you!
Not optimized for iPad
We’ve been using zenplanner since our martial arts school opened, the old app was simple and easy, and worked on our iPad. I was very disappointed when I realized that wasn’t the case for the new app. Now that the original staff app has been retired having students sign contracts is a hassle because it’s extremely small text on a phone, too small for some people to read.
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Pproficuous
Response from developer
Thank you for sharing your feedback. We are building out the new iPad version as we speak. In the meantime, the old version is still available to use so that there is no disruption to your work flow. Your data will be accurate on both the new app and old iPad version. Please reach out to us with any other feedback you have so we can work to resolve it. support@zenplanner.com
