Charged for another customer’s session — wallet billing error, no response from support
Wallet double-charged at Zeon Kanchipuram (Saravanan Bhavan) – billed for my own charging session AND another customer's session at the same time (01 Aug 2026). Emailed support with proof on 04 Aug, no response in over a week, toll-free call also didn't help. Escalating to the consumer helpline if this isn't fixed. Be careful with their wallet billing.
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Lot of missing features that rivals already have!
Need below improvements to the app
— Need option to review each charging station, letting users take informed decision
— Need feature to see how much percentage at which a vehicle is charging, so travel could be planned accordingly
— Need option to call the owner/ Zeon executive if a vehicle is fully charged and still blocking the parking slot
— Need option to see a particular charging station’s analytics to see info like max charging speed acheived and so.
— Need option to reserve a slot to a max of 10 mins so that there is no anxiety when reaching a particular station
— Need option to see how extra money needs to be added to charge to a particular percentage
— Need option to allow charging to a particular percentage and the stop automatically
— Need option to review each charging station, letting users take informed decision
— Need feature to see how much percentage at which a vehicle is charging, so travel could be planned accordingly
— Need option to call the owner/ Zeon executive if a vehicle is fully charged and still blocking the parking slot
— Need option to see a particular charging station’s analytics to see info like max charging speed acheived and so.
— Need option to reserve a slot to a max of 10 mins so that there is no anxiety when reaching a particular station
— Need option to see how extra money needs to be added to charge to a particular percentage
— Need option to allow charging to a particular percentage and the stop automatically
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Very continent
I use only Zeon as far as possible. Charging initiation is super fast and very convenient. The machine response just by connecting and doesn’t need any action from us. Excellent machine Amazing infra !! Saves time
Network with good customer support
Zeon charging stations are well networked and provide excellent customer support on call.
Very continent
Charging initiation is super fast and very convenient. The machine response just by connecting and doesn’t need any action from us. Excellent machine and appin
